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  1. Snowstorm
  2. STORM-1966 Block installation on old and unpatched versions of Windows
  3. STORM-2019

Dialog tells user to upgrade to a Service Pack that doesn't exist

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    Details

    • Type: Task
    • Status: Closed
    • Priority: Major
    • Resolution: Won't Finish
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
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      Description

      The STORM-1966 installer now prevents users from installing the viewer in out-dated WinXP builds.

      The dialog reads: "Second Life only supports Windows XP with Service Pack 3 and later. Installation on this Operating System is not supported. Quitting."

      This is correct for WinXP 32bit. But, there isn't a Service Pack 3 for WinXP 64bit. WinXP 64bit only goes as high as SP2.

      Original Repoter:

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              Assignee:
              Unassigned Unassigned
              Reporter:
              marissa.linden Marissa Linden
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                Dates

                Created:
                Updated:
                Resolved:

                  PagerDuty