Uploaded image for project: 'Snowstorm'
  1. Snowstorm
  2. STORM-1936

Crashing on attempt to upload rigged mesh DAE file

    XMLWordPrintableJSON

    Details

    • Type: Story
    • Status: Closed
    • Priority: Unset
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Labels:
      None
    • Environment:

      Description

      Steps to Reproduce

      clicking on the upload button

      Actual Behavior

      I was trying to upload a DAE file for rigged mesh

      Expected Behavior

      I was expecting the file to upload

      Other information

      I regularly upload DAE files. This particular file is one that I purchased from RedPoly Inventor, who said the problem has begun since the latest viewer upgrade. Here was the suggested fix:
      Okay the current "fix" is to use different viewer. Latest firestorm with activated "MeshImportUseSLM" debug setting (which is by default ON in the official viewer) was able to upload the boots and all .slm rigged files. Exodus works too. Something in this last official viewer is changed or broken. I'm very sorry for the inconvenience.

        Attachments

        1. 281101-logs.zip
          152 kB
        2. crashreport.log
          9 kB
        3. crashreport.log
          66 kB
        4. crashreport.log
          66 kB
        5. evil_boots_stack.txt
          52 kB
        6. KRASH.txt
          54 kB
        7. Whirly_logs.zip
          144 kB

          Activity

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            gisele.grizot Gisele Grizot
            Watchers:
            5 Start watching this issue

              Dates

              Due:
              Created:
              Updated:
              Resolved:

                PagerDuty