Skip to content
This repository has been archived by the owner on Feb 28, 2024. It is now read-only.

[BUG-8223] Pictures Fail to Upload and send when Using Email Option from RC Regions #15843

Open
1 task
sl-service-account opened this issue Jan 15, 2015 · 4 comments

Comments

@sl-service-account
Copy link

sl-service-account commented Jan 15, 2015

Steps to Reproduce

Attempting to send a picture via email.

Actual Behavior

Beginning after the updates to RC regions on 1/14, attempting to send an email from the snapshot floater results in an error message, "Unable to Upload...server experiencing unexpected difficulties..". Email works fine on the same viewer from an non RC region.

Expected Behavior

Expectation is that the picture uploads and is sent via email.

Other information

I took three pictures just before the restart for maintenance, and have not been successful in taking one since. My region, Cool Beans, is a RC Magnum region and the issue occurs there. I also tried on http://maps.secondlife.com/secondlife/Sandbox%20Teagano/109/112/27 and I do not have the issue there. The issue does not seem to be viewer specific trying on both SL Catznip with the same results.

Attachments

Links

Duplicates

Original Jira Fields
Field Value
Issue BUG-8223
Summary Pictures Fail to Upload and send when Using Email Option from RC Regions
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Created at 2015-01-15T14:53:36Z
Updated at 2015-01-27T20:45:01Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2015-01-15T11:15:39.381-0600',
  "Is there anything you'd like to add?": 'I took three pictures just before the restart for maintenance, and have not been successful in taking one since. My region, Cool Beans, is a RC Magnum region and the issue occurs there. I also tried on http://maps.secondlife.com/secondlife/Sandbox%20Teagano/109/112/27 and I do not have the issue there. The issue does not seem to be viewer specific trying on both SL Catznip with the same results.',
  'Severity': 'Unset',
  'System': 'SL Simulator',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Beginning after the updates to RC regions on 1/14, attempting to send an email from the snapshot floater results in an error message, "Unable to Upload...server experiencing unexpected difficulties..". Email works fine on the same viewer from an non RC region. ',
  'What were you doing when it happened?': 'Attempting to send a picture via email.',
  'What were you expecting to happen instead?': 'Expectation is that the picture uploads and is sent via email.',
  'Where': 'http://maps.secondlife.com/secondlife/Cool%20Beans/169/130/1605 - Issue\r\nhttp://maps.secondlife.com/secondlife/Sandbox%20Teagano/109/112/27 - No Issue',
}
@sl-service-account
Copy link
Author

Whirly Fizzle commented at 2015-01-15T17:15:39Z

Confirmed.
Reproduced on:
Magnum: http://maps.secondlife.com/secondlife/Magnum%20Sandbox%201/139/129/23
BlueSteel: http://maps.secondlife.com/secondlife/BlueSteel%20Sandbox%204/78/165/23
LeTigre: http://maps.secondlife.com/secondlife/LeTigre%20Sandbox%201/152/93/23

Does not reproduce on Main Channel.

2015-01-15T16:55:24Z WARNING: LLAssetUploadResponder::httpFailure: [POST:https://sim10027.agni.lindenlab.com:12043/cap/41958ac5-d8e6-2acf-8466-bf55883586da] [status:500] [reason:None] [content-type:'text/html'] [content:!]
2015-01-15T16:55:24Z WARNING: LLToastAlertPanel::LLToastAlertPanel: Alert: Unable to upload 981d2287-3e1d-a9ab-8af8-bfdf99326608 due to the following reason: The server is experiencing unexpected difficulties.
Please try again later.
Second Life 3.7.24 (297623) Dec 19 2014 06:55:47 (Second Life Release)
Release Notes

You are at 152.0, 93.3, 23.0 in LeTigre Sandbox 1 located at sim10491.agni.lindenlab.com (216.82.51.197:13020)
SLURL: http://maps.secondlife.com/secondlife/LeTigre%20Sandbox%201/152/93/23
(global coordinates 262,040.0, 244,061.0, 23.0)
Second Life RC LeTigre 15.01.10.297969
Retrieving...

CPU: Intel(R) Core(TM)2 Duo CPU     P8700  @ 2.53GHz (2527 MHz)
Memory: 2000 MB
OS Version: Microsoft Windows 7 32-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: Intel
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family

Windows Graphics Driver Version: 8.15.0010.2869
OpenGL Version: 2.1.0 - Build 8.15.10.2869

libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD Ex 4.44.31
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 4.6.0009.20030

Built with MSVC version 1600
Packets Lost: 0/5,512 (0.0%)

@sl-service-account
Copy link
Author

seanabrady commented at 2015-01-16T15:33:26Z

Quick follow up. i moved to my Linden home to continue taking pictures from a non-RC region. I was able to take and email about 3 or 4 photos and then got the same messgae again there. About information below:

Second Life 3.7.24 (297623) Dec 19 2014 06:55:47 (Second Life Release)
Release Notes

You are at 193.9, 29.6, 62.3 in Pismo located at sim10297.agni.lindenlab.com (216.82.50.19:13018)
SLURL: http://maps.secondlife.com/secondlife/Pismo/194/30/62
(global coordinates 308,162.0, 236,830.0, 62.3)
Second Life Server 14.12.05.297277
Release Notes

CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (3399.98 MHz)
Memory: 32677 MB
OS Version: Microsoft Windows 8 64-bit (Build 9200)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 970/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.4709
OpenGL Version: 4.5.0 NVIDIA 347.09

libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD Ex 4.44.31
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 4.6.0009.20030

Built with MSVC version 1600
Packets Lost: 278/213,891 (0.1%)

@sl-service-account
Copy link
Author

Whirly Fizzle commented at 2015-01-20T00:40:08Z

The fix for this bug will be rolled to all 3 RC's this Thurdsay.
http://community.secondlife.com/t5/Second-Life-Server/Deploys-for-the-week-of-2015-01-19/td-p/2886763

@sl-service-account
Copy link
Author

Whirly Fizzle commented at 2015-01-27T20:45:01Z

Fixed rolled to main channel today: http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Server/15#15.01.16.298178

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Projects
None yet
Development

No branches or pull requests

1 participant