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[BUG-7834] Bug in classified #15499

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sl-service-account opened this issue Nov 17, 2014 · 12 comments
Open

[BUG-7834] Bug in classified #15499

sl-service-account opened this issue Nov 17, 2014 · 12 comments

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@sl-service-account
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Steps to Reproduce

Well i decided to post a classified or severals at 50L per week or more and i noticed that with the SL Viewer or even on firestorm i cant post long classifieds of more hten 260 caracters in a description of a classified so i wondered how come i cant have longer ones... I then browsed the classified in my category interested i am in this case lands classified and i noticed that some other landlords posted some of maybe 500 caracters any idea how come this happen was it maybe old classified with the old sl viewer? it be nice that someoen look i dont find a way to find a solution on this matter. Kind regards Kristaki Hudson

Actual Behavior

Well i decided to post a classified or severals at 50L per week or more and i noticed that with the SL Viewer or even on firestorm i cant post long classifieds of more hten 260 caracters in a description of a classified so i wondered how come i cant have longer ones... I then browsed the classified in my category interested i am in this case lands classified and i noticed that some other landlords posted some of maybe 500 caracters any idea how come this happen was it maybe old classified with the old sl viewer? it be nice that someoen look i dont find a way to find a solution on this matter. Kind regards Kristaki Hudson

Expected Behavior

I am expecting to have maybe 500 or 600 caracters like other ones which has ads online and seems to have a way to not be limited or its simply due that there is a bug on this new sl viewer which is not allowing more hten 260 caracters?

Other information

yeah i hope someone will look in to it and fix it and if u wish informations look for example the classified of some freindly landlork like sushant diesel a friend of mine or zoha boa also friend and has some long nice classified and i wonder how is this possible or even in some other categorys also have long classifieds

Original Jira Fields
Field Value
Issue BUG-7834
Summary Bug in classified
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Reporter Kristaki Hudson (kristaki.hudson)
Created at 2014-11-17T14:15:00Z
Updated at 2017-10-27T12:59:04Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2014-11-17T10:42:56.929-0600',
  "Is there anything you'd like to add?": 'yeah i hope someone will look in to it and fix it and if u wish informations look for example the classified of some freindly landlork like sushant diesel a friend of mine or zoha boa also friend and has some long nice classified and i wonder how is this possible or even in some other categorys also have long classifieds',
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Well i decided to post a classified or severals at 50L per week or more and i noticed that with the SL Viewer or even on firestorm i cant post long classifieds of more hten 260 caracters in a description of a classified so i wondered how come i cant have longer ones... I then browsed the classified in my category interested i am in this case lands classified and i noticed that some other landlords posted some of maybe 500 caracters any idea how come this happen was it maybe old classified with the old sl viewer? it be nice that someoen look i dont find a way to find a solution on this matter. Kind regards Kristaki Hudson',
  'What were you doing when it happened?': 'Well i decided to post a classified or severals at 50L per week or more and i noticed that with the SL Viewer or even on firestorm i cant post long classifieds of more hten 260 caracters in a description of a classified so i wondered how come i cant have longer ones... I then browsed the classified in my category interested i am in this case lands classified and i noticed that some other landlords posted some of maybe 500 caracters any idea how come this happen was it maybe old classified with the old sl viewer? it be nice that someoen look i dont find a way to find a solution on this matter. Kind regards Kristaki Hudson',
  'What were you expecting to happen instead?': 'I am expecting to have maybe 500 or 600 caracters like other ones which has ads online and seems to have a way to not be limited or its simply due that there is a bug on this new sl viewer which is not allowing more hten 260 caracters?',
}
@sl-service-account
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Whirly Fizzle commented at 2014-11-17T16:42:57Z

I believe the Classified limit on current viewers is 256 characters.

Older viewers allow you to set longer classifieds
Old Linden viewer SL 1.23 allows 512 characters
Possibly other V1 based TPV viewers still allow 512 characters (Singularity and CoolVL viewer - I did not test if those viewers still allow 512).

Second Life 2.1.1 (208043) allows 1,023 characters

Ref: Comments on VWR-27861

@sl-service-account
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Whirly Fizzle commented at 2014-11-17T17:05:12Z, updated at 2014-11-17T17:07:00Z

Hmm just checked on Firestorm and max_length="1024"
Current Linden viewer: max_length="256"

@sl-service-account
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Whirly Fizzle commented at 2014-11-17T17:36:46Z

It doesnt appear to matter what that max_length is set to in panel_edit_classified.xml
The description text is always cut off after 256 characters.

No idea how people are setting a longer classified description.

Tested setting a 512 character classified description using the old SL 1.23 and it only published the first 256 characters.
Firestorm will allow 1024 character entry but only the first 256 characters are published.

@sl-service-account
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Alexa Linden commented at 2014-11-17T18:08:21Z

When filing a Jira please provide more details of your problem. Without this information your jira will be closed as Needs More information and will not be triaged.

Please include:

(!) Which version of the client are you using? (This can be found in Help, About Second Life) 

(!) Your computer specs (from Help, About Second Life) 

(!) Step by step Directions on how to reproduce your experience. Can you paste the description you are trying to use?

Please press the Information Provided button when you have added the additional information. Thanks!

@sl-service-account
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Kristaki Hudson commented at 2014-11-17T20:15:13Z

i use a laptop windows 7 home familial 64 bit Firestorm 4.6.7 (42398) Aug 12 2014 02:06:18 (Firestorm-Releasex64) with OpenSimulator support

and i wonder how to have a way to opst longer classified i can type them super long but takes only 256 caracters still

@sl-service-account
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Whirly Fizzle commented at 2014-11-17T20:26:00Z

Kristaki, can you give an example of a published Classified that has more then 256 characters in the description? You said you had seen some of these.
I cannot find one.

256 characters is the limit for a classified description.

@sl-service-account
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Whirly Fizzle commented at 2014-11-17T20:39:37Z, updated at 2014-11-17T20:40:50Z

Thanks for your IM Kristaki.

Here is an example of a classified ad with a description using 1020 characters: http://i.imgur.com/JPI9Mpk.jpg
Classified was created recently - 11/10/2014

Search Classified for "Weird Avatars" to find it.

I do not know how those people are setting longer Classified descriptions Kristaki.
Maybe drop one of them an IM and ask them which viewer they are using. It does not work on the Linden viewer (current or 1.23) or Firestorm though.

@sl-service-account
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Kristaki Hudson commented at 2014-11-17T20:45:59Z

look in land search classified whirly fizzle u wil find some long ones then look mines how short they are its strange i think tis a limited caracters in new sl viewer or firestorm also or must i do a special setup in viewer?

@sl-service-account
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Vanity Bonetto commented at 2014-12-18T21:19:53Z

Kristaki is absolutely right. There are classified ads with 1024 characters while most others can use only 256 characters. It is not really hard to find them, they are everywhere.

@sl-service-account
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Vanity Bonetto commented at 2014-12-18T21:28:52Z

Lilian Linden confirmed that there is an issue and that they are gathering more infos. I was asked to submit a support ticket to report it one more time. She told me that there would be a JIRA soon so I gave her the link to this one here. Seems they not often read what is posted here as this JIRA here is a full month old already.

@sl-service-account
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Kristaki Hudson commented at 2014-12-27T19:15:17Z

Heh Vanity finally someone reply my concern on this the other day trying to post a long classified like in the past but since 1 yera impossible... seems a viewer issue its same on firestorm or on thet latest viewer of secondlife of lindenlab.. in past with old viewer was okay. lets hope they fix it soon. lets see if lindenlab do something about it has its a pay service and it be logic that we are all able to post the same amount of caracters

@sl-service-account
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Kristaki Hudson commented at 2014-12-27T19:16:09Z

you welcome whrilky fizzle u can find lot of long classifieds in land for example look some big landlords and compare with some other shorts ones

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