[BUG-6747] Full Permission Sounds in Notecard are Irretrievable #14563
Comments
Marissa Linden commented at 2014-07-18T21:42:25Z Hi Cheyenne, This viewer is not supported by Linden Lab. For support with third party viewers, please contact that viewer's developers. If you can reproduce this problem on an official Second Life Viewer, please update this issue with information on the supported viewer version accordingly. Also, can you please provide steps to recreate this issue? Are the audio files you're using local to your machine, or are they sounds that come with the viewer? |
Whirly Fizzle commented at 2014-07-18T22:10:13Z Heya Cheyenne, I'm Firestorm support and QA. Thanks! |
Whirly Fizzle commented at 2014-07-18T22:42:38Z, updated at 2014-07-18T22:48:36Z I created a new notecard and added some full perm sounds to it and saved the notecard and passed a copy of this notecard to my alt. I repeated creating this notecard on both Firestorm 4.6.5 and the current default release of the official viewer. I am wondering if this is a problem with a particular notecard/s you use to store sounds. There is an old problem with old notecards created on V1 based viewers (including old official 1.23) - some of these old notecards that contain a very large number of full perm assets, for example sounds or landmarks do not work properly when attempting to copy the stored assets back to inventory. A lot of the assets will fail to copy over. |
Cheyenne Palisades commented at 2014-07-19T03:01:13Z The problem does not seem to be viewer-dependent. Sounds still will not come out of the notecard when I use official Linden viewer. |
Cheyenne Palisades commented at 2014-07-19T03:05:11Z Whirly, I dropped a copy of the notecard to you. It was created on 3 March, 2013, so not an old one |
Whirly Fizzle commented at 2014-07-19T04:53:54Z, updated at 2014-07-19T05:00:40Z I reproduced this problem with Cheyenne's notecard on Second Life 3.7.12 (291824) Jul 9 2014 13:58:09 (Second Life Release) and on Firestorm and on the old SL 1.23. About 80% of the sounds on this NC will not copy to inventory. Marissa & Alexa, I passed you a copy of this NC named "BUG-6747 repro - Full Perm Sounds". When clicking on a sound on this NC and choosing "Copy to inventory", one of 3 things will happen:
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Marissa Linden commented at 2014-07-21T20:35:25Z I'm able to reproduce Whilry's results. I'm not sure what the issue is, but I went back and tried a few different viewers (3.7.3.287491 and 3.5.3.276452) but the issue happened there as well. There must be something wrong with the notecard itself. Please message me and I will share the notecard with you. |
Steps to Reproduce
This problem has persisted for about six weeks no. The ticket did not solve the problem.
Actual Behavior
I have stored full permission sounds in notecards for many years. Now I am not able to get many of them back out. I filed a ticket and was told the sounds had been lost from the database, but I have some of them on my land and they play just fine (and play also from the notecard).
When I select copy from inventory, many of them just don't.
Expected Behavior
I've tried to extract sounds on my sims Whimsy and Whimsy Kaboom and on the low-lag sim Welsh. Sounds do not appear in inventory.
Other information
Scripts, objects, and other categories come out of notecards just fine.
Original Jira Fields
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