[BUG-6717] IM to Email #14540
Comments
Whirly Fizzle commented at 2014-07-16T20:35:06Z Heya Popov, Is you email provider 1und1 / gmx / web.de ? |
Caleb Linden commented at 2014-07-17T19:50:46Z I'd like to echo the request for your email provider |
Popov Huldschinsky commented at 2014-07-17T21:09:29Z Emails host and Provider is One and One but somehow this problem occurred once the latest but one update was running on my computer. |
Whirly Fizzle commented at 2014-07-18T00:39:38Z Okay, if your provider is 1und1 (One and One) then please see the discussion in the comments on issue BUG-6591. |
Popov Huldschinsky commented at 2014-07-18T09:27:54Z Thanks a lot for your answer, although there is a slight ambiguity: how do you explain that I receive all the comments to this enquiry on my Email address via Second Life; somehow that is not blocked despite the fact it is a SL mail................... |
Whirly Fizzle commented at 2014-07-18T22:54:29Z Hopefully a Linden can answer that for you but I suspect 1und1 are blocking the simulator IP addresses so JIRA mail will not be affected. |
danikristine commented at 2014-07-19T20:14:27Z I am having the same problem. Just for testing, i changed my mail from a 1&1 address to a @T-Online address. But it still doesn't work. |
Popov Huldschinsky commented at 2014-07-19T21:37:27Z Contacted 1&1, still waiting for a reply but as mentioned before, receive certain mails direct to my registered mail box from Second Life but still no IM tranfers. |
Caleb Linden commented at 2014-07-20T17:23:04Z Hi Popov, I check with the devs on Monday |
Popov Huldschinsky commented at 2014-07-20T21:28:05Z, updated at 2014-07-20T21:28:41Z Hello Caleb, Thanks for your help, unfortunately I won't be much of a help for this since I do not keep not important Emails — i.e.: Transfer IMs [these are the ones which I no longer receive], and those concerning notices from Linden Lab, I would call advertisement such as the one you sent a few days ago concerning the latest gift for premium account holders which I got through my 1&1 account and was erased once dealt with (great gift, by the way). The only ones I have record of, are the ones from what I called "important" mails (like the ones concerning this matter) and these are getting to my 1&1 mail box; the latest records are the mail coming from: no-reply@secondlife.com. To summarise: it would seem the official Emails from Secondlife.com get to me via my 1&1 mail box but the IM transfers do not. I hope that is clear and of help. |
Caleb Linden commented at 2014-07-21T18:06:48Z Syncing up with support staff to link this particular case of 1und1 acounts |
Popov Huldschinsky commented at 2014-07-22T16:35:16Z, updated at 2014-07-22T16:35:59Z Hello Caleb, Thanks for your replies (though I don't really understand them .......), the purpose of this message is that I have received a reply from 1&1 about my query concerning this matter, here is a copy of the part related to it: |
MartinRJ Fayray commented at 2014-07-24T01:06:11Z @popov, you can send 1&1 these bounced back messages from BUG-6591:
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Popov Huldschinsky commented at 2014-07-24T19:53:44Z Thank you MartinRJ, I have transferred these bounced back messages to 1&1 for their perusal, let's see what will come out of it. |
Popov Huldschinsky commented at 2014-07-25T09:50:49Z Hello Caleb, "Please check this message below: 550 Bad DNS PTR resource record The e-mail server you are using is provided by a dynamically allocated IP address. As Spam is usually sent from e-mail servers with dynamically allocated IP addresses, our system, as with most e-mail service providers, rejects every e-mail sent from these servers. Please contact the administrator of your system who should then contact us. Please be advise to access this link: http://postmaster.1and1.com/en/contact/?ip=216.82.49.189 this link will indicate that the blocklisted is not us. It is them was being blocklisted." Thanks for all your help. |
Steps to Reproduce
That happens since the last two updates
Actual Behavior
IM received when off SL are no longer being received via Email despite having requested so as before.
Expected Behavior
For the transfer to still be working
Other information
This is a very annoying situation as some IMs are now missed due to "capping" in SL
Links
Related
Original Jira Fields
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