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[BUG-41414] Missing Items on Market Place Unable to Identify or Remove Them #12938

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sl-service-account opened this issue Feb 18, 2017 · 2 comments

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@sl-service-account
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sl-service-account commented Feb 18, 2017

Steps to Reproduce

Check unlisted items, which I reported tonight because my store was delisted, but see other Jira

Actual Behavior

I keep showing items listed with no description and no way to delete them. Picture:https://gyazo.com/fd8e838bd6f910f05d03f6c0a854cfc5

Expected Behavior

Nothing this has been like this for a long time. I requested help on your regular help page but it wasn't taken care of.

Other information

I tried sending them to me to get rid of them (I have no copy scripts I buy from another vendor for apply clothes I make). OR, I sell gachas. So, this did not rid them. I also "deleted" but again, it didn't rid this problem.

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Original Jira Fields
Field Value
Issue BUG-41414
Summary Missing Items on Market Place Unable to Identify or Remove Them
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Created at 2017-02-18T04:16:43Z
Updated at 2017-02-27T17:18:13Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2017-02-20T12:39:19.423-0600',
  "Is there anything you'd like to add?": 'I tried sending them to me to get rid of them (I have no copy scripts I buy from another vendor for apply clothes I make). OR, I sell gachas. So, this did not rid them. I also "deleted" but again, it didn\'t rid this problem.',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I keep showing items listed with no description and no way to deletle them.',
  'What were you doing when it happened?': 'Check unlisted items, which I reported tonight because my store was delisted, but see other Jira',
  'What were you expecting to happen instead?': "Nothing this has been like this for a long time. I requested help on your regular help page but it wasn't taken care of.",
}
@sl-service-account
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Whirly Fizzle commented at 2017-02-20T18:39:19Z

Hiya Faye,

To get rid of the listings with no name: If you edit each of the blank entries through the Actions - Edit option, you can manually add a name for the listing then click on the Update button at the bottom of the Edit page.
The site will reload and return you to your Manage Listings page where you should then be able to delete those entries.

@sl-service-account
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Spidey Linden commented at 2017-02-27T17:18:13Z

I'm so sorry you're encountering this issue. We will look into it and work on a fix for you.

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