[BUG-41344] Merchants are not getting reviews notification by mail anymore since Feb 1st #12883
Comments
sheerpetal Roussel commented at 2017-02-05T16:43:55Z Me too I have the same issue by 1st February last I saw that I have missing all mails concerning I have already done the procedure in "email settings" and I turned off - saved - reactivated "Shopping Notifications", and even the "Merchant Notifications".
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Pamela Galli commented at 2017-02-05T16:45:11Z Same here. I would like to receive all the missing notifications. |
Marina Ramer commented at 2017-02-09T00:32:17Z, updated at 2017-02-09T00:38:01Z This is really bad,I hope they fix this for once. Also the well known bug that person that gifts to a resident cant be reviewed, opened for over 2 years now. |
Grumpity Linden commented at 2017-02-16T22:18:54Z Hi! We need some help from you to figure out what's causing this. Would one of you mind attaching an review email (with headers) to this jira that you had received before (and no longer do) as well as an email (with headers) that you're still receiving from the Marketplace (for example a purchase receipt or when you remove reviews). Thank you! |
sheerpetal Roussel commented at 2017-02-16T22:20:12Z Hello, do you know when you can solve this bug? |
Marina Ramer commented at 2017-02-16T22:41:32Z *This is only thing that we are getting so far, when ourselves or a customer removes a mail, like this: *This is what we used to get till 31st January and not anymore, and we really need this solved for once please: Please let us know when this could be solved, thank you |
Grumpity Linden commented at 2017-02-16T23:07:08Z We're on it :) Will let you know here once it's resolved or when we need more info. Thank you! |
Vic Nerido commented at 2017-02-17T12:05:49Z this is going on since february 1st - and still nothing... it'd be great if you could put some effort in this - i know there are many more merchants having issues! |
Grumpity Linden commented at 2017-02-17T16:22:34Z You should be getting review notifications again now. Please comment here if you're not. |
MarcLife Ronas commented at 2017-02-17T16:39:38Z I made test and yes! Now work thank you 😀! |
Marina Ramer commented at 2017-02-17T16:44:22Z, updated at 2017-02-17T17:15:52Z It works now, well done Lindens thank you! Please dont forget to look as well the other bug related & similar, (when a person gifts soemthing in MP to a resident, not seller not person who bought can review), would be great, that Jira its opened for over two years now, tysm in advance! |
Steps to Reproduce
I was notified by a collegue of this problem
Actual Behavior
We had spoken to some collegues merchants and we are not getting anymore the mails notification when a customer leaves a review for us in MP
Expected Behavior
I would like that LL reviews this please
Other information
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Original Jira Fields
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