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[BUG-41204] [Place Pages] Cannot Load the Place Pages for Parcels on Machinima SIM #12768

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sl-service-account opened this issue Jan 12, 2017 · 0 comments

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Steps to Reproduce

STEPS TO RECREATE

  1. Log into your SecondLife account. https://id.secondlife.com/openid/login. If prompted, also log in to the community forum environment.
  2. Navigate to https://places.secondlife.com/parcels
  3. Type the name of your parcel (NeoVictoria) into the SEARCH field, tap ENTER.
  4. The resulting page https://places.secondlife.com/parcels?utf8=%E2%9C%93&parcel-name-filter=NeoVictoria gives a list of parcels with that key-word.
  5. Click the SHOW hyperlink to open the location you want, in this case, "NeoVictoria Steampunk SkyMall, Machinima Arts & Roleplay Homes"  
    

Actual Behavior

Using the FireFox browser (version 50), attempting to load the page gives this error:
"The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies."

[Using IE, the page fails silently or give a "page not found' error.]

Expected Behavior

Expected result: A page will open, similar to https://places.secondlife.com/parcels/46643/winter-wonderland

Actual result: A page opens with the redirect error message off a URL that isn't configured like the expected result, i.e. https://places.secondlife.com/parcels/0cac852a-8b12-6d8d-d276-6fd2da8baf24

Other information

We've had pages for regions and parcels for a long time. Here's that page for the "NeoVictoria Steampunk SkyMall, Machinima Arts & Roleplay Homes": http://world.secondlife.com/place/0cac852a-8b12-6d8d-d276-6fd2da8baf24. These lacked the functionality of the new Place pages; I mostly used mine to keep track of the locations of vendors and other scripted objects. I hope this legacy function won't be removed.

Per the new Places Page https://community.secondlife.com/t5/English-Knowledge-Base/Place-Pages/ta-p/3083216, "By default, every parcel and region in the Second Life world has a place page derived from information in the parcel's profile". We're supposed to be able to edit or embellish the page of the parcels we own, but when I try to edit, I get a redirect advising "Place Pages is currently in Beta. If you are seeing this page, we have reached the maximum participants needed for the Beta program at this time." From this, I take that I can't do more troubleshooting. However, I'm looking forward to seeing this perfected. Thanks!

Original Jira Fields
Field Value
Issue BUG-41204
Summary [Place Pages] Cannot Load the Place Pages for Parcels on Machinima SIM
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Reporter Asil Ares (asil.ares)
Assignee Nazz Linden (nazz.linden)
Created at 2017-01-12T20:52:34Z
Updated at 2017-08-16T20:15:24Z
{
  'Business Unit': ['Platform'],
  "Is there anything you'd like to add?": 'We\'ve had pages for regions and parcels for a long time.  Here\'s that page for the "NeoVictoria Steampunk SkyMall, Machinima Arts & Roleplay Homes": http://world.secondlife.com/place/0cac852a-8b12-6d8d-d276-6fd2da8baf24.  These lacked the functionality of the new Place pages; I mostly used mine to keep track of the locations of vendors and other scripted objects.  I hope this legacy function won\'t be removed.  \r\n\r\nPer the new Places Page [https://community.secondlife.com/t5/English-Knowledge-Base/Place-Pages/ta-p/3083216], "By default, every parcel and region in the Second Life world has a place page derived from information in the parcel\'s profile".  We\'re supposed to be able to edit or embellish the page of the parcels we own, but when I try to edit, I get a redirect advising "Place Pages is currently in Beta. If you are seeing this page, we have reached the maximum participants needed for the Beta program at this time."  From this, I take that I can\'t do more troubleshooting.  However, I\'m looking forward to seeing this perfected.  Thanks!',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Using the FireFox browser (version 50), attempting to load the page gives this error: \r\n"The page isn\'t redirecting properly\r\nFirefox has detected that the server is redirecting the request for this address in a way that will never complete.\r\nThis problem can sometimes be caused by disabling or refusing to accept cookies."\r\n\r\n[Using IE, the page fails silently or give a "page not found\' error.]',
  'What were you doing when it happened?': 'STEPS TO RECREATE\r\n1)\tLog into your SecondLife account. [https://id.secondlife.com/openid/login].  If prompted, also log in to the community forum environment. \r\n2)\tNavigate to https://places.secondlife.com/parcels\r\n3)\tType the name of your parcel (NeoVictoria) into the SEARCH field, tap ENTER.\r\n4)\tThe resulting page [https://places.secondlife.com/parcels?utf8=%E2%9C%93&parcel-name-filter=NeoVictoria] gives a list of parcels with that key-word.  \r\n5)     Click the SHOW hyperlink to open the location you want, in this case, "NeoVictoria Steampunk SkyMall, Machinima Arts & Roleplay Homes" ',
  'What were you expecting to happen instead?': "Expected result:  A page will open, similar to https://places.secondlife.com/parcels/46643/winter-wonderland\r\n\r\nActual result:  A page opens with the redirect error message off a URL that isn't configured like the expected result, i.e. https://places.secondlife.com/parcels/0cac852a-8b12-6d8d-d276-6fd2da8baf24\r\n",
  'Where': 'n/a',
}
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