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[BUG-37696] Searching marketplace by avatar name works for some avatars but not others. #12024

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sl-service-account opened this issue Aug 19, 2016 · 7 comments
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[BUG-37696] Searching marketplace by avatar name works for some avatars but not others. #12024

sl-service-account opened this issue Aug 19, 2016 · 7 comments
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project:BUG

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sl-service-account commented Aug 19, 2016 •
edited by sl-issues-importer bot

Steps to Reproduce

Search the marketplace for user names. If you search for my avatar name, you get results. If you search for parkerraine you get no results when there should be hundreds. (Edit: parkerraine has added his name to the store name, so results may eventually show up. Try Krystal Wrigglesworth instead)

Actual Behavior

In the past, you could search by avatar name on the marketplace front page, and all products from that user would be listed. Now it works for some avatar names but not for others. You can search for the store by using the "Merchant/Stores" tab, but that wasn't required before.

Expected Behavior

Results to be returned when searching on an avatar name that has products on the marketplace.

Other information

This may be related to BUG-37670

Adding the avatar name to the store name appears to work around the issue, but items are only added to the results at about 8 per day.

Addint the avatar name to keywords works immediately, but is a super tedious work around.

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Original Jira Fields
Field Value
Issue BUG-37696
Summary Searching marketplace by avatar name works for some avatars but not others.
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Reporter Phate Shepherd (phate.shepherd)
Created at 2016-08-19T13:41:33Z
Updated at 2018-05-25T16:40:29Z 
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2016-08-20T06:02:13.740-0500',
  "Is there anything you'd like to add?": 'This may be related to BUG-37670  Also, why are all threads related to that issue closed to comment? There may be more helpful input into the issue that relates to that bug, and also people who want to make sure their issues are resolved after the fixes are put in place. I believe the search by name issue is also related to this.\r\n\r\nGrumpity Linden stated "We\'re paying attention to your reports, and will be going back to verify which of the issues have not been resolved once the reindex is complete and we roll out the fixes we have so far. Please bear with us while we clean up this spill..."\r\n\r\nShouldn\'t that thread be open to comments so people can report?',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'In the past, you could search by avatar name on the marketplace front page, and all products from that user would be listed. Now it works for some but not for others.',
  'What were you doing when it happened?': 'Doing a typical search by name on the marketplace',
  'What were you expecting to happen instead?': 'Results to be returned',
}
@sl-service-account
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Whirly Fizzle commented at 2016-08-20T11:02:14Z

As far as I can tell, searching for an avatar name returns results if either they do not have a custom store name (store name is their avatar name) or their store name includes their avatar name.
The names that fail all appear to have a store name which doesn't include their avatar name.

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Phate Shepherd commented at 2016-08-20T13:33:33Z

I thought that as well, since my name is in the store name, but I'm being told by family that they are absolutely sure it used to turn up results by searching by avi name.

Can I ask that it be double checked if the new marketplace search has dropped indexing of the avatar name?

When someone has an item that they like, searching the creator is the easiest way to find other things they may like, especially if the creator doesn't include their store name in the product description.

I figure it can be cheated by adding the avatar name to the keywords, but if it was an oversight, I'd rather see it fixed.

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Whirly Fizzle commented at 2016-08-20T13:46:19Z

I think you are correct. The old MP search used to always return results for all avatar names.

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Phate Shepherd commented at 2016-08-20T14:20:59Z

Is there anything I need to do to this jira to make sure it is understood that it should be added back?

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Phate Shepherd commented at 2016-08-24T00:44:35Z

Any word on if searching by avatar name will return? Adding the avatar name to the store name does appear to work, sort of. Search results on store name changed to add avatar name are only increasing at a rate of a few items a day. Maybe there is a background re-index routine that runs at a super low priority?

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Grumpity Linden commented at 2016-08-25T20:15:18Z

Phate, we will add back the ability to search on creator name in addition to store name. Thanks!

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Grumpity Linden commented at 2016-09-07T21:31:52Z

Should be fixed now.

@sl-issues-importer sl-issues-importer bot mentioned this issue Feb 14, 2024
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