[BUG-3694] Adobe FlashPlayer 11.8.x & Mac OS X: media streaming broken, black or blank video screen, only sound plays ok [ affects all Apple users with OS X 10.6.8 up to 10.9.2 ] - old legacy code in Webkit needs update to CoreGraphics & CocoaEvents #11885
Comments
Teno Theriac commented at 2013-08-21T13:52:07Z today, mr. Jing Yuan from the adobe support team i'm sorry, as i already spended hours to figure out, https://bugbase.adobe.com/index.cfm?event=bug&id=3597462 right now i can't efford the time for such video and everyone reading this here is a link to a screen capture recording software: pls fix this soon! thx |
Whirly Fizzle commented at 2013-08-21T15:54:01Z Also see BUG-2589 (I don't think this issue is the same as BUG-2589 but I'm not 100% sure). |
MartinRJ Fayray commented at 2014-03-13T02:32:16Z From BUG-5368:
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Teno Theriac commented at 2014-03-13T02:55:26Z thx martin for the comment! glad this possibility is back again with the new jira version. i wonder what the problem at lindenlab is, in not being able to fix this ... by trying to run a place that builds upon and needs the essential of media streaming, my patience on waiting for almost 8 month for that fix, still looking forward to come back, if its not too late already ... |
Whirly Fizzle commented at 2014-03-13T15:42:00Z Heya Teno, Would you mind if this bug report was set to public access? Someone filed a duplicate of it at BUG-5368 and they would like to see this report. If you dont mind doing this, you can edit this issue and change the security level to "Public" - currently it is set to "Triagers and reporters". |
Teno Theriac commented at 2014-03-13T15:52:53Z thx for the advice, whirly |
Teno Theriac commented at 2014-03-14T09:31:49Z get 7 FREE protest signs at the SL marketplace, to show your support for fixing this bug: |
Teno Theriac commented at 2014-03-15T02:30:03Z if you are not able to post a comment here, you are welcome to do so at the marktetplace, |
Loki Eliot commented at 2014-04-06T13:20:38Z Can you please fix this issue before 10th of May? i would like to watch the Eurovision song contest with my friends in SL without having to install an older version of Flash with all its security holes. |
Marissa Linden commented at 2014-04-18T17:49:37Z I reproduced this back in August and we imported the jira as an internal issue. As we work on it the workaround currently is to roll back Flash to 11.7. |
Teno Theriac commented at 2014-04-19T09:27:34Z thx to let us know, finally, marissa! |
Teno Theriac commented at 2014-06-17T14:52:39Z today Second Life Viewer v3.7.9 (290582) got released,
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Whirly Fizzle commented at 2015-10-08T02:33:21Z Issue is out of scope on http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Project_Valhalla/4.0.0.305703 as this viewer no longer supports flash media. |
Steps to Reproduce
trying to playback the videos at the E² – MEDIADROME:
http://slurl.com/secondlife/Titus%20Groan/115/252/2002
it tooked me while to figure out that the updated flashplayer caused this issue.
after deinstalling it with the uninstaller:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
and reinstalling the pre version 11.7:
http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_7_osx.dmg
everything worked like it should again ...
Actual Behavior
since flash player version 11.8.800.115 and newer (beta) versions for mac, video and websites containing video can't be watched inworld anymore.
streaming works but the video screen stays black or blank, only the sound of the media can be heard.
Expected Behavior
video should be visible like it used to do ...
Other information
downgrade back to flash 11.7 if you are on a mac and want to watch video inworld!
NOTICE: this will break the flash plugin in your normal web browser and is NOT RECOMMENDED for security reasons!
i filled out a report about that issue at the adobe bugbase:
https://bugbase.adobe.com/index.cfm?event=bug&id=3597462
butastheyarewaitingforvotesforthatbug,itmaytakesometimetilltheymightescalatethisbugtomanagementteamandfixit...soifyouencounterthesamebugonyoursystem,pleasegiveitavoteontheadobebugbase!reportet as well on the firestorm jira:
http://jira.phoenixviewer.com/browse/FIRE-11057
& SL forum:
http://community.secondlife.com/t5/Second-Life-Viewer/Help-to-Fix-Adobe-Flash-Player-Plugin-for-Mac/m-p/2124947
update 5/dec/13
there is a response from chris campbell from the flash player development team, that this has to be fixed by lindenlab ...
the webkit legacy code needs to be updated. pls see the comment at the adobe bugbase and firestorm jira here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3597462
http://jira.phoenixviewer.com/browse/FIRE-11057#comment-124555
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