{
  'Business Unit': ['Platform'],
  'Date of First Response': '2013-05-31T22:47:05.702-0500',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'After building my first prim with an external media attachment, the virus scan software blocked the slplugin.exe. Once this happened, I couldn\'t view the youtube that was linked to my prim, and I started getting spammed with error notification dialogs that read:\r\n\r\n"No Media Plugin was found to handle the "text/html" mime type. Media of this type will be unavailable."\r\n\r\nI couldn\'t close the notification dialogs out, because when I hovered my mouse pointer over the top most dialog, focus was given to the dialog below where I hovering the mouse. Clicking in the dialog wouldn\'t give it focus.',
  'What were you doing when it happened?': "1. Login to agni and build a prim.\r\n2. Under the Texture category click on media and add a link to a youtube.\r\n3. When you try to play the youtube AVG Virus Scan will popup a dialog notifying you that slplugin.exe is trying to access the internet.\r\n4. If you don't allow an exception for slplugin.exe AVG will treat it as a virus.\r\n5. In SL you will get spammed with error messages you cannot close.\r\n\r\nAnother way to reproduce this is to rename slplugin.exe (i.e. slplugin_ren.exe) then launch SL. The error notifications should appear once you load into the world.",
  'What were you expecting to happen instead?': '1. I was expecting that focus would be given to the error notification dialogs that I was hovering the mouse over, and clicking on.\r\n2. I was not expecting the virus scan software to block or detect the slplugin. I can imagine that a casual user would not know what to do, and possibly block whatever their virus software complained about.',
  'Where': 'Agni server',
}