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[BUG-233561] Marketplace relevance list #10642

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sl-service-account opened this issue Mar 9, 2023 · 3 comments
Closed

[BUG-233561] Marketplace relevance list #10642

sl-service-account opened this issue Mar 9, 2023 · 3 comments

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@sl-service-account
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What just happened?

When Customers/Merchants went in MP they will see the relevance list from Stores at first and is very important how this list appear for all.
When this list is full with tons of older items and shows "Xmas or Halloween" like now in the "Spring-Time" is it a Mess for us.

In Update Blogg from LL stands now: in coming days we will changing ..
In coming days ... sorry but this Issue in the List should be changing better yesterday as tomorrow and need to be fixed on first point.

What were you doing when it happened?

LL says: Happy Shopping and selling in the last blog
okay, when this happend after the last Update the Sales are like zero. In over 10 years I had my store in MP is this the first time that I sell more inworld as in MP and I be not the only one - tons of other Store-Owner in MP have the same problem.

What were you expecting to happen instead?

After this Mess in the List is nothing like before - it should be fix not "in the coming days"
Update from an Update ... Rollback should be more helpful cause it was good before the Update comes

Other information

Original Jira Fields
Field Value
Issue BUG-233561
Summary Marketplace relevance list
Type Bug
Priority Unset
Status Closed
Resolution Accepted
Reporter Caren Jewell (caren.jewell)
Created at 2023-03-09T08:15:16Z
Updated at 2023-03-09T17:17:09Z
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2023-03-09T05:28:45.432-0600',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'When Customers/Merchants went in MP they will see the relevance list from Stores at first and is very important how this list appear for all.\r\nWhen this list is full with tons of older items and shows "Xmas or Halloween" like now in the "Spring-Time" is it a Mess for us. \r\n\r\nIn Update Blogg from LL stands now: in coming days we will changing .. \r\nIn coming days ... sorry but this Issue in the List should be changing better yesterday as tomorrow and need to be fixed on first point. ',
  'What were you doing when it happened?': 'LL says: Happy Shopping and selling in the last blog\r\nokay, when this happend after the last Update the Sales are like zero. In over 10 years I had my store in MP is this the first time that I sell more inworld as in MP and I be not the only one - tons of other Store-Owner in MP have the same problem. ',
  'What were you expecting to happen instead?': 'After this Mess in the List is nothing like before - it should be fix not "in the coming days"\r\nUpdate from an Update ... Rollback should be more helpful cause it was good before the Update comes\r\n\r\n',
}
@sl-service-account
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Arwen Serpente commented at 2023-03-09T11:28:45Z

Agree completely with Caren. Despite the new blog announcement Mar 8, Relevance is not fixed and it is still frozen. Sales have dropped to virtually zero - my store was a healthy, productive store until these changes & subsequent glitches. A rollback would be far more effective than trying to fix things as time goes by. Every singe day this continues is lost revenue.

@sl-service-account
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Yoofaloof Pacer commented at 2023-03-09T13:40:35Z

Agree. Searching for items and not getting the items you had searched for is not a great search tool. Rollback is desperately needed! 

@sl-service-account
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Spidey Linden commented at 2023-03-09T17:17:06Z

Thank you for the bug report! We are currently working on a fix for various marketplace issues, including the ones you are reporting. We do not currently have an eta for these fixes but we are working on them as quickly as we can.

Please refer to the following blog post for more details: https://community.secondlife.com/blogs/entry/12885-updates-to-marketplace-search/

Thank you for your continued commitment to Second Life.

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