[BUG-229727] [AMD graphics card] Everything is blue if Advanced Lighting Model is ON #7544
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Dan Linden commented at 2020-11-24T18:29:57Z, updated at 2020-11-24T19:08:24Z Hi kk, Please attach a screenshot or 2 of the bug you see. Use "More > Attach Files" above.
Click the Info Provided button above you reply. One other resident had a similar issue https://community.secondlife.com/forums/topic/463286-everything-is-tinted-blue/?sortby=date and was able to workaround it by disabling ALM. Of course, that's not an ideal solution. Thank you, |
JIRAUSER334075 commented at 2020-11-25T00:02:11Z I dont know what an ALM
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JIRAUSER334075 commented at 2020-11-25T00:02:56Z Its like the environment was taken away and now everything is blue Can anyone help me? |
Dan Linden commented at 2020-11-25T00:56:46Z Sorry, ALM means Advanced Lighting Model. |
Dan Linden commented at 2020-11-25T01:21:48Z There's a couple mentions of this in the forums, linked above. |
Dan Linden commented at 2020-12-04T17:57:14Z [~kk.rufus] Has disabling ALM fixed it? |
Whirly Fizzle commented at 2020-12-15T17:44:51Z From this forum post: https://community.secondlife.com/forums/topic/463286-everything-is-tinted-blue/?do=findComment&comment=2229245
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Kyle Linden commented at 2020-12-17T18:44:40Z Hello KK, Please let us know if rolling back your Adrenalin drivers to 20.11.2 fixes the issue. Thanks! |
Kitty Barnett commented at 2021-01-10T01:46:18Z I just helped a user through this, they were on the 20.10 version and only turning ALM off helped them. |
Dan Linden commented at 2021-01-11T18:15:49Z A possible workaround: Start the viewer with Advanced Lighting Model (in Preferences > Graphics) disabled, log in, then enable Advanced Lighting Model. |
Yasligai commented at 2021-01-12T14:55:23Z @dan, I tested your work around with the following steps/results:
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Kitty Barnett commented at 2021-01-12T16:22:47Z +1 on everything Yasligai said. The user I was helping only saw a result after turning ALM off and relogging. Just turning it off while already logged in did not fix it for her. |
Euclid Linden commented at 2021-01-25T17:30:36Z I don't have the right hardware to reproduce this bug myself, but it was reported in TPV meeting that the latest AMD drivers no longer have this issue. Adrenalin 2020 Edition 21.1.1, released 21-Jan-2021. Please update to latest AMD driver and let us know if that solves the issue. |
Yasligai commented at 2021-01-25T17:59:59Z Updated driver does seem to have resolved the issue.
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Dan Linden commented at 2021-01-26T18:24:46Z Thank you for testing that Yasligai! |
This issue is resolved in AMD's latest video driver. Update your video driver to Adrenalin 2020 Edition 21.1.1
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-21-1-1
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Previous workarounds were:
Roll back to an older video driver that doesn't have the bug: Adrenalin 2020 Edition 20.11.2
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-11-2
Start the viewer with Advanced Lighting Model disabled (in Preferences > Graphics), log in, then enable Advanced Lighting Model.
What just happened?
everything is blue
What were you doing when it happened?
landscaping
What were you expecting to happen instead?
dont know never been blue before
Other information
yes I would like to not be blue lol
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