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[BUG-228550] Cannot log in #6606

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sl-service-account opened this issue Apr 21, 2020 · 3 comments
Closed

[BUG-228550] Cannot log in #6606

sl-service-account opened this issue Apr 21, 2020 · 3 comments
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project:BUG

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@sl-service-account
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What just happened?

I cannot log in in both of my accounts

What were you doing when it happened?

Trying to log in

What were you expecting to happen instead?

I was expecting for my account to log in

Other information

Both of my account I cannot log in

Original Jira Fields
Field Value
Issue BUG-228550
Summary Cannot log in
Type Bug
Priority Unset
Status Closed
Resolution Unactionable
Reporter JenniferA500 (jennifera500)
Created at 2020-04-21T19:11:47Z
Updated at 2020-04-22T17:15:42Z 
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2020-04-21T14:22:43.460-0500',
  "Is there anything you'd like to add?": 'Both of my account I cannot log in',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I cannot log in in both of my accounts',
  'What were you doing when it happened?': 'Trying to log in',
  'What were you expecting to happen instead?': 'I was expecting for my account to log in',
}
@sl-service-account
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sandi Mexicola commented at 2020-04-21T19:22:43Z

It's a known issue at the moment.  Pretty much no one can log in right now. :) 

 

@sl-service-account
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toy0 commented at 2020-04-21T20:17:28Z

We/we can not login and it seem an bigger Internet wide issue hitting SL as well.
Saying something positive helps in negative situations. You are not alone with the issue. Have it too :/

Looking at the [Status-page|[https://secondlife-status.statuspage.io/]] is maybe what We/we can do :)

@sl-service-account
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Kurt Linden commented at 2020-04-22T17:15:42Z

Hello and thank you for your report.  This issue should be resolved for you.  Here is an update on the issue:  https://status.secondlifegrid.net/incidents/2jqvjdyds0mk

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@sl-service-account