{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2019-09-19T09:29:55.283-0500',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'i cant load the game, it stuck ',
  'What were you doing when it happened?': 'i wish it will run normally so i will be able to play',
  'What were you expecting to happen instead?': 'i tried ti reinstall the viewer and i also tried to login with the firestorm viewer   but it was the same ',
  'Where': 'Second Life Release 6.3.1.530559 (64bit)\r\nRelease Notes\r\n\r\nCPU: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz (1800 MHz)\r\nMemory: 8076 MB\r\nOS Version: Microsoft Windows 10 64-bit (Build 17763.348)\r\nGraphics Card Vendor: Intel\r\nGraphics Card: Intel(R) UHD Graphics 620\r\n\r\nWindows Graphics Driver Version: 25.20.100.6444\r\nOpenGL Version: 4.2.0 - Build 25.20.100.6444\r\n\r\nWindow size: 1366x705\r\nFont Size Adjustment: 96pt\r\nUI Scaling: 1\r\nDraw distance: 128m\r\nBandwidth: 3000kbit/s\r\nLOD factor: 1.125\r\nRender quality: 3\r\nAdvanced Lighting Model: Enabled\r\nTexture memory: 512MB\r\nVFS (cache) creation time: September 16 2019 15:24:11\r\n\r\nJ2C Decoder Version: KDU v7.10.4\r\nAudio Driver Version: FMOD Ex 4.44.64\r\nDullahan: 1.1.1320 / CEF: 3.3626.1895.g7001d56 / Chromium: 72.0.3626.121\r\nLibVLC Version: 2.2.8\r\nVoice Server Version: Not Connected\r\nSeptember 18 2019 15:32:13',
}