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[BUG-227645] EEP issue; windlight no longer rendering properly #5881

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sl-service-account opened this issue Sep 18, 2019 · 4 comments
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@sl-service-account
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What just happened?

Ever since the last rolling restart, my sim at Elbe has stopped displaying its native Windlight properly. Most tellingly, the fog has stopped rendering. A lot of Windlights display properly when viewed, but when applied through the estate manager render incorrectly.

Restarting the PC, sim, and checking my graphic settings has not been successful. I suspect an EEP issue.

What were you doing when it happened?

Nothing - just logged in

In addition, attempting to change the Windlight to the Second Life default does not work. Instead it pops an error message

The Windlight settings were empty or not well-formed.

What were you expecting to happen instead?

My Windlight not to display incorrectly

Other information

Original Jira Fields
Field Value
Issue BUG-227645
Summary EEP issue; windlight no longer rendering properly
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Labels whirly-eep
Created at 2019-09-18T19:25:58Z
Updated at 2020-06-15T15:23:25Z
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2019-09-20T17:42:50.895-0500',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Simulator',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Ever since the last rolling restart, my sim at Elbe has stopped displaying its native Windlight properly. Most tellingly, the fog has stopped rendering. A lot of Windlights display properly when viewed, but when applied through the estate manager render incorrectly.\r\n\r\nRestarting the PC, sim, and checking my graphic settings has not been successful. I suspect an EEP issue.\r\n',
  'What were you doing when it happened?': 'Nothing - just logged in\r\n\r\nIn addition, attempting to change the Windlight to the Second Life default does not work. Instead it pops an error message\r\n\r\nThe Windlight settings were empty or not well-formed.',
  'What were you expecting to happen instead?': 'My Windlight not to display incorrectly',
  'Where': 'Elbe\r\n\r\nSLURL: http://maps.secondlife.com/secondlife/Elbe/156/145/26\r\n\r\n',
}
@sl-service-account
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Dan Linden commented at 2019-09-20T22:42:51Z

Thank you for your report, Rydia.
I can confirm there's an bug with setting the fog on your region.

It is a known issue that attempting to change the Windlight to the Second Life default will display an error. This is BUG-226600

@sl-service-account
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rydia.lacombe commented at 2019-09-23T04:46:27Z

Thank you for your comment

Is there a way to fix the bug / is my sim ever going to look correct again without the beta EEP viewer?

@sl-service-account
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Dan Linden commented at 2019-09-23T17:42:22Z, updated at 2019-09-23T17:43:09Z

To correct this quickly, the Estate Manager or Estate Owner of Elbe can contact the Concierge and request that the region be removed from the RC server and put on the SL Server. After that is done, you may need to Set the environment again and then the fog will be visible to all viewers.

@sl-service-account
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Dan Linden commented at 2019-09-25T17:30:24Z

Sorry for the confusion with this.
With today's roll the fog bug is now on the Second Life Server.
The fog bug is fixed on this RC Server: https://releasenotes.secondlife.com/simulator/2019-09-24T17%3A23%3A00.531200.html
Please contact the Concierge to move to this RC.
Again, sorry for the confusion.

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