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[BUG-227296] [EEP] Colours are all washed out in the EEP viewer #5625

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sl-service-account opened this issue Jul 5, 2019 · 1 comment
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@sl-service-account
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sl-service-account commented Jul 5, 2019

What just happened?

The EEP viewer appears to have reduced contrast and increased brightness, leading to everything in a scene having a washed out and faded appearance.

What were you doing when it happened?

I installed both the release viewer and the EEP viewer to make sure this was problem consistent between official viewers and not just TPV and EEP.

What were you expecting to happen instead?

There should be some level of consistency in the "default" windlight setting across viewers. Conversely, everything on Firestorm has looked very dark and high contrast on the "default" windlight ever since EEP was rolled out. Such as it is, the release viewer is the only one showing everything as they should under default windlight conditions, so it must be a viewer issue.

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Original Jira Fields
Field Value
Issue BUG-227296
Summary [EEP] Colours are all washed out in the EEP viewer
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Labels whirly-eep
Reporter Tetsuryu Vlodovic (tetsuryu.vlodovic)
Created at 2019-07-05T13:56:22Z
Updated at 2020-06-15T15:23:08Z
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2019-07-05T17:06:40.825-0500',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'The EEP viewer appears to have reduced contrast and increased brightness, leading to everything in a scene having a washed out and faded appearance.',
  'What were you doing when it happened?': 'I installed both the release viewer and the EEP viewer to make sure this was problem consistent between official viewers and not just TPV and EEP.',
  'What were you expecting to happen instead?': 'There should be some level of consistency in the "default" windlight setting across viewers. Conversely, everything on Firestorm has looked very dark and high contrast on the "default" windlight ever since EEP was rolled out. Such as it is, the release viewer is the only one showing everything as they should under default windlight conditions, so it must be a viewer issue.',
}
@sl-service-account
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Dan Linden commented at 2019-07-05T22:06:41Z

Hi Tetsuryu,
Thank you for your report. This is a known issue.

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