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[BUG-226446] [FIXED] [EEP] Textures on rigged attachments not loading properly & attachments missing #4983

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sl-service-account opened this issue Feb 28, 2019 · 2 comments
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[BUG-226446] [FIXED] [EEP] Textures on rigged attachments not loading properly & attachments missing #4983

sl-service-account opened this issue Feb 28, 2019 · 2 comments
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project:BUG whirly-eep

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@sl-service-account
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Filing this on behalf of Rider after reporting this to him via Skype:

As of https://bitbucket.org/rider_linden/viewer-eep/commits/09b8871daf877f3c93b0aac25020f6b9a98c9728 attachments have at least two issues:

Original Jira Fields
Field Value
Issue BUG-226446
Summary [FIXED] [EEP] Textures on rigged attachments not loading properly & attachments missing
Type Bug
Priority Unset
Status Closed
Resolution Accepted
Labels whirly-eep
Reporter Ansariel Hiller (ansariel.hiller)
Created at 2019-02-28T22:29:28Z
Updated at 2020-06-15T15:23:29Z 
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2019-02-28T19:20:43.144-0600',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "Filing this on behalf of Rider after reporting this to him via Skype:\r\n\r\nAs of https://bitbucket.org/rider_linden/viewer-eep/commits/09b8871daf877f3c93b0aac25020f6b9a98c9728 attachments have at least two issues:\r\n* Textures on some attachments loading on low LOD (if they load at all)\r\n* Some attachments are missing completely\r\n\r\nApparently this does not happen on the first run after clearing the viewer's texture and object cache.\r\n\r\nExamples:\r\n* https://gyazo.com/69f86172385deba423f84b285389e809 - Low detail\r\n* https://gyazo.com/5f37a48076ec63829c2944d37c0ee817 - Low detail, alpha channel missing\r\n* https://gyazo.com/5c6c67d0092a64f56c692069fb2633f4 - Textures not loading at all",
  'What were you doing when it happened?': '-',
  'What were you expecting to happen instead?': '-',
}
@sl-service-account
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Whirly Fizzle commented at 2019-03-01T01:20:43Z, updated at 2019-03-01T01:28:51Z

I can reproduce this on EEP build 6.0.2.524827 (64bit) (from Rider).
In my case cleaning viewer cache & multiple relogs didn't fix anything.

I'm able to see all rigged mesh on my avatar & on other avatars but all prim/sculpty & unrigged mesh attachments are invisible on myself & other avatars - this is 100% consistent.
If I rez a default box on the floor I can see it.
When I right click the box & attach it to my avatar from the ground, it's invisible.
Once I drop the box it's visible again.
https://gyazo.com/145e7d543fcb99168d5361619b852c9f

I'm unable to see any projectors at all.
Default LL release: https://prnt.sc/mrkr6g
EEP 6.0.2.524827: https://prnt.sc/mrkre3
My hair, mesh eyes & googles are invisible on EEP because they are unrigged mesh, the rest of my attachments are rigged.

A lot of textures are super slow to rez on this EEP build they can take 10 minutes to pop in. Some textures just never rez.
The image above in the projector box was taken after I'd been there for ~ 25 minutes.

I reproduced this problem on 2 different EEP regions, both before clearing cache (I had both regions cached) & clearing cache didn't fix anything.

Second Life Release 6.0.2.524827 (64bit)
Release Notes

CPU: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (3491.93 MHz)
Memory: 16268 MB
OS Version: Microsoft Windows 7 SP1 64-bit (Build 7601)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 750/PCIe/SSE2

Windows Graphics Driver Version: 23.21.13.9135
OpenGL Version: 4.6.0 NVIDIA 391.35

Window size: 1920x1021
Font Size Adjustment: 96pt
UI Scaling: 1
Draw distance: 472m
Bandwidth: 1500kbit/s
LOD factor: 1.125
Render quality: 5
Advanced Lighting Model: Enabled
Texture memory: 512MB
VFS (cache) creation time: February 28 2019 15:22:13

J2C Decoder Version: KDU v7.10.4
Audio Driver Version: FMOD Ex 4.44.64
Dullahan: 1.1.1080 / CEF: 3.3325.1750.gaabe4c4 / Chromium: 65.0.3325.146
LibVLC Version: 2.2.8
Voice Server Version: Not Connected
February 28 2019 17:27:31

@sl-service-account
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Whirly Fizzle commented at 2019-03-11T00:26:15Z

No longer repros on Second Life Release 6.1.1.525091 (64bit)

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