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This repository has been archived by the owner on Mar 28, 2024. It is now read-only.
Those 2 reports reported MP4 videos loaded on Google Drive, and using a simple player script, are not working on Parcel media or MOAP/Prim media, using the new version of the Second Life viewer (5.1.7).
I have also found the same problem using OneDrive, and without any script, on both Parcel media and Prim media
I and several others have tried Google Drive and OneDrive, without any scripts in the prims, on both Parcel media and Prim media, and get the same result "The video format is not supported. Try a different browser".
What were you expecting to happen instead?
The videos used to play fine on either Parcel media or Prim media
Other information
1: I thought it would be better to add this information to those bug reports rather than creating a new report, but I can't seem to find out how to add a comment to those.
2: Since I host videos, I have had to revert my viewer back to 5.0.11, so I'm able to make sure the videos are playing. I do have the 5.1.7 viewer installed for testing, however.
Original Jira Fields
Field
Value
Issue
BUG-225262
Summary
Additional information for BUG-224979 and BUG-225210 - Media/MP4 not playing
Type
Bug
Priority
Unset
Status
Closed
Resolution
Duplicate
Reporter
StarWolff2000 (starwolff2000)
Created at
2018-08-11T19:12:01Z
Updated at
2018-08-16T15:15:55Z
{
'Build Id': 'unset',
'Business Unit': ['Platform'],
'Date of First Response': '2018-08-16T10:15:55.968-0500',
"Is there anything you'd like to add?": "1: I thought it would be better to add this information to those bug reports rather than creating a new report, but I can't seem to find out how to add a comment to those.\r\n\r\n2: Since I host videos, I have had to revert my viewer back to 5.0.11, so I'm able to make sure the videos are playing. I do have the 5.1.7 viewer installed for testing, however.",
'ReOpened Count': 0.0,
'Severity': 'Unset',
'System': 'SL Viewer',
'Target Viewer Version': 'viewer-development',
'What just happened?': 'Regarding: \r\n[CEF Dullahan] Shared Media - mp4 videos do not play over Google Drive\r\nhttps://jira.secondlife.com/browse/BUG-224979\r\n\r\nmp4 Video Playback no longer works (Media on a Prim)\r\nhttps://jira.secondlife.com/browse/BUG-225210\r\n\r\nThose 2 reports reported MP4 videos loaded on Google Drive, and using a simple player script, are not working on Parcel media or MOAP/Prim media, using the new version of the Second Life viewer (5.1.7).\r\n\r\nI have also found the same problem using OneDrive, and without any script, on both Parcel media and Prim media\r\n\r\nI and several others have tried Google Drive and OneDrive, without any scripts in the prims, on both Parcel media and Prim media, and get the same result "The video format is not supported. Try a different browser".\r\n',
'What were you doing when it happened?': 'I was trying to play videos for our group, using either Parcel media or Prim media',
'What were you expecting to happen instead?': 'The videos used to play fine on either Parcel media or Prim media',
}
The text was updated successfully, but these errors were encountered:
Thank you for the detailed report. This is definitely a duplicate of BUG-224979. It is clear that embedded .mp4 files are not working right now. We will likely not support this going forward, however there is an open investigation. We will try to provide updates either in BUG-224979 or in a blog post.
What just happened?
I was trying to play videos for our group, using either Parcel media or Prim media
What were you doing when it happened?
Regarding:
[CEF Dullahan] Shared Media - mp4 videos do not play over Google Drive
https://jira.secondlife.com/browse/BUG-224979
mp4 Video Playback no longer works (Media on a Prim)
https://jira.secondlife.com/browse/BUG-225210
Those 2 reports reported MP4 videos loaded on Google Drive, and using a simple player script, are not working on Parcel media or MOAP/Prim media, using the new version of the Second Life viewer (5.1.7).
I have also found the same problem using OneDrive, and without any script, on both Parcel media and Prim media
I and several others have tried Google Drive and OneDrive, without any scripts in the prims, on both Parcel media and Prim media, and get the same result "The video format is not supported. Try a different browser".
What were you expecting to happen instead?
The videos used to play fine on either Parcel media or Prim media
Other information
1: I thought it would be better to add this information to those bug reports rather than creating a new report, but I can't seem to find out how to add a comment to those.
2: Since I host videos, I have had to revert my viewer back to 5.0.11, so I'm able to make sure the videos are playing. I do have the 5.1.7 viewer installed for testing, however.
Original Jira Fields
The text was updated successfully, but these errors were encountered: