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[BUG-225086] Marketplace Sort Features Inoperable / Marketplace Items Are Not Listed by Upload Date #3980

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sl-service-account opened this issue Jul 16, 2018 · 9 comments
Open

[BUG-225086] Marketplace Sort Features Inoperable / Marketplace Items Are Not Listed by Upload Date #3980

sl-service-account opened this issue Jul 16, 2018 · 9 comments
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project:BUG

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@sl-service-account
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What just happened?

Attempting to access my Marketplace listings

What were you doing when it happened?

Logged into Marketplace via marketplace.secondlife.com. Under Manage Listings, the items are not listed in date order. The Date Sort link will sort by date order, but the items by each date were not uploaded on those dates. For example, There are items with today's date (07-16-2018) that were uploaded weeks and even months ago.

What were you expecting to happen instead?

I expected my items to be in the proper date order as they have for the last year until today.

Other information

This isn't an issue with my computer's cache files. I have cleared those. The problem is presenting across multiple programs (IE, Chrome, and Firefox) on my computer as well as on Safari on my iPhone.

Original Jira Fields
Field Value
Issue BUG-225086
Summary Marketplace Sort Features Inoperable / Marketplace Items Are Not Listed by Upload Date
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Created at 2018-07-16T21:28:32Z
Updated at 2018-08-15T20:38:43Z 
{
  'Build Id': 'unset',
  'Business Unit': ['Platform'],
  'Date of First Response': '2018-07-16T17:04:38.268-0500',
  "Is there anything you'd like to add?": "This isn't an issue with my computer's cache files.  I have cleared those.  The problem is presenting across multiple programs (IE, Chrome, and Firefox) on my computer as well as on Safari on my iPhone.",
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "Logged into Marketplace via marketplace.secondlife.com.  Under Manage Listings, the items are not listed in date order.  The Date Sort link will sort by date order, but the items by each date were not uploaded on those dates.  For example, There are items with today's date (07-16-2018) that were uploaded weeks and even months ago.",
  'What were you doing when it happened?': 'Attempting to access my Marketplace listings',
  'What were you expecting to happen instead?': 'I expected my items to be in the proper date order as they have for the last year until today.',
}
@sl-service-account
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Spidey Linden commented at 2018-07-16T22:04:38Z

Can you link the items that are not showing the right dates? This will help us to investigate further.

@sl-service-account
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mathiasgiles commented at 2018-07-16T22:08:48Z

There are 1933 items in my marketplace. I can send you a sampling of them, but at this point I have no way of sending you all 1933 items.

https://marketplace.secondlife.com/p/N-Uno-Ida-Bra-N-1/14170377 this item has today's date on it... but it was uploaded months ago (don't have the precise date)

https://marketplace.secondlife.com/p/4-Lou-Gabian-A-Walk-in-Provence/15094747 This item has today's date on it, but it was uploaded last week.

https://marketplace.secondlife.com/p/BackBone-Fishermans-Haven-Dock/15098231 This item has today's date on it, but was uploaded to MP yesterday (07-15-2018)

https://marketplace.secondlife.com/p/CODEXRARE-FETISH-TRUNK-Codex-Fetish-Trunk-Gacha/15011747 This item has yesterday's date on it, but it was uploaded 2-3 weeks ago.

@sl-service-account
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mathiasgiles commented at 2018-07-16T22:11:35Z

At this point, all the upload dates on all of my listings are suspect. I upload my items in batches, all the items of one gacha set together, all on the same date, but now they're all jumbled with different dates on them. This is a difficult situation to describe.

@sl-service-account
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Whirly Fizzle commented at 2018-07-17T00:03:13Z

There are other reports of this problem on the forum: https://community.secondlife.com/forums/topic/425050-marketplace-listing-dates-messed-up/

@sl-service-account
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Spidey Linden commented at 2018-07-17T15:47:55Z

Thank you for the additional info, we'll look into this issue.

@sl-service-account
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mathiasgiles commented at 2018-07-18T13:50:07Z

The issue is still presenting itself. Are there any updates?

@sl-service-account
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mathiasgiles commented at 2018-07-18T14:54:56Z

Now in addition to MP listings being sorted by "sold by date" they're also moving to "newest" if an item is "updated." This makes listing multiple items in a set practically impossible if I'm having to go into different "pages" on the listing to locate all the items instead of them remaining together in the order in which their listings were created.

@sl-service-account
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Whirly Fizzle commented at 2018-08-15T13:39:10Z

@spidey Linden
There are reports on the forum that this bug has regressed.
https://community.secondlife.com/forums/topic/425050-marketplace-listing-dates-messed-up/?do=findComment&comment=1780973

@sl-service-account
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mathiasgiles commented at 2018-08-15T20:32:18Z

This issue has popped up again. Once again, MP listings are basically unusable. SMH

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