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[BUG-215989] Marketplace Search Results are displaying items that do not contain the search term used #3484

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sl-service-account opened this issue Mar 28, 2018 · 2 comments

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@sl-service-account
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Steps to Reproduce

1: Log into the Marketplace

2: in the search field type: knee boot

3: Sort the results into Newest first

4: start scrolling though the results and discover items with no relevance.

Example: this is the result of my search
https://marketplace.secondlife.com/products/search?utf8=%E2%9C%93&search%5Blayout%5D=gallery&search%5Bcategory_id%5D=&search%5Bsort%5D=created_at_desc&search%5Bper_page%5D=96&search%5Bkeywords%5D=knee+boot&search%5Bprice_low%5D=&search%5Bprice_high%5D=&search%5Bprim_count_low%5D=&search%5Bprim_count_high%5D=&search%5Bcopy_permission%5D=0&search%5Bmodify_permission%5D=0&search%5Btransfer_permission%5D=0

Example: this it an item that comes up in position 96 at the time of writing this jira. https://marketplace.secondlife.com/p/SEVROX-1-PRIM-FIREPLACE-019/14242742

On right clicking and viewing the page source, and then searching that page for the "knee" and "boot" using the CTRL+F combo to bring up the search, neither of those words appear anywhere on that page. I have even performed this search in languages other than English to make sure it wasnt a language or translation problem.

This is just one example, i can go through just a few pages and give you dozens of results, all the same in that they do not appear to contain either of the 2 words used for the search. This seems to be a prolific problem when using the "Sort by Newest First" option, but as i always sort by that i may just notice it more.

Actual Behavior

using a search term in the marketplace results in listings being displayed that appear to have no relevance to the terms used.

Expected Behavior

if i search for "knee boot" then I expect to only see results that contain the word knee and/or boot somewhere in the product listing or keywords. I do not expect to see shapes, gestures,sounds, clothing or furnishing if the search term words are not in that specific product listing

Other information

Original Jira Fields
Field Value
Issue BUG-215989
Summary Marketplace Search Results are displaying items that do not contain the search term used
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Reporter HunniHope (hunnihope)
Created at 2018-03-28T22:30:26Z
Updated at 2018-03-29T16:23:46Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2018-03-29T09:31:41.426-0500',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'using a search term in the marketplace results in listings being displayed that appear to have no relevance to the terms used.',
  'What were you doing when it happened?': '1: Log into the Marketplace\r\n\r\n2: in the search field type: knee boot\r\n\r\n3: Sort the results into Newest first\r\n\r\n4: start scrolling though the results and discover items with no relevance.\r\n\r\nExample: this is the result of my search \r\nhttps://marketplace.secondlife.com/products/search?utf8=%E2%9C%93&search%5Blayout%5D=gallery&search%5Bcategory_id%5D=&search%5Bsort%5D=created_at_desc&search%5Bper_page%5D=96&search%5Bkeywords%5D=knee+boot&search%5Bprice_low%5D=&search%5Bprice_high%5D=&search%5Bprim_count_low%5D=&search%5Bprim_count_high%5D=&search%5Bcopy_permission%5D=0&search%5Bmodify_permission%5D=0&search%5Btransfer_permission%5D=0\r\n\r\nExample: this it an item that comes up in position 96 at the time of writing this jira. https://marketplace.secondlife.com/p/SEVROX-1-PRIM-FIREPLACE-019/14242742\r\n\r\nOn right clicking and viewing the page source, and then searching that page for the "knee" and "boot" using the CTRL+F combo to bring up the search, neither of those words appear anywhere on that page. I have even performed this search in languages other than English to make sure it wasnt a language or translation problem.\r\n\r\nThis is just one example, i can go through just a few pages and give you dozens of results, all the same in that they do not appear to contain either of the 2 words used for the search. This seems to be a prolific problem when using the  "Sort by Newest First" option, but as i always sort by that i may just notice it more.\r\n',
  'What were you expecting to happen instead?': 'if i search for "knee boot" then I expect to only see results that contain the word knee and/or boot somewhere in the product listing or keywords. I do not expect to see shapes, gestures,sounds, clothing or furnishing if the search term words are not in that specific product listing',
  'Where': 'Second Life Marketplace https://marketplace.secondlife.com',
}
@sl-service-account
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Whirly Fizzle commented at 2018-03-29T14:31:41Z, updated at 2018-03-29T14:32:46Z

Searching for "knee boot" seems to return quite a lot of fireplaces, from different sellers.

A couple of other fireplace listings I had in my "knee boot" search results:

@sl-service-account
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Spidey Linden commented at 2018-03-29T16:23:45Z

Thank you for the detailed examples, we will investigate.

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