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[BUG-214652] Keep Crashing On 1 acct , my main can log in NP #3353

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sl-service-account opened this issue Feb 27, 2018 · 2 comments
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@sl-service-account
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sl-service-account commented Feb 27, 2018

Steps to Reproduce

i was doing nothing
i try to log in
this problem never happen before
until i update

Actual Behavior

Grumpity Linden

Advanced Member
Grumpity Linden
Lindens
80
45 posts

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Posted Wednesday at 05:06 PM

Hi KeviinSnow,

Would you please file a jira bug report? We can troubleshoot there and try to get to the bottom of this. Some questions that we will ask:

  • Is this only happening in a particular location? Can you try to log in to a different starting location?

  • Is this only happening on a particular account? Can you log in and stay logged in on an alt?

    also on the screen shot , my firewall got so many slvoice ?? like 11 slvoice
    why ? do i deleted all but keep one ?

  • Which viewer can you use to log in successfully? Is that to the same location and with the same avatar that fails on the SL Viewer?

    Thank you! See you in Jira!

    i am answering the question ,
    yes i can lot in on my main Starry Little with NP

    i also can log in with FS np but i have been using sl viewer since day one , idk how to use FS lol

    so yes only on keviinsnow

    i even try , using 3 different internet , my dls , my parent concast and hotspot ,

    all got no problem on my main starry Little

    but kept disconnecting me on Keviinsnow ,

    i would have to keep trying 10 , 20 time before i am able to stay on

    Expected Behavior

    i try last location , i try Home , I try switching home Landing spot
    still dont work
    this happen only when i try to log in on SL viewer
    when i try FS , it was fine ,
    when i try logging in my main it was also fine

    Other information

    i have and running on a Asus i7 computer
    i am sorry , i hope i am doing it right
    Please help , Thank You

Attachments

Original Jira Fields
Field Value
Issue BUG-214652
Summary Keep Crashing On 1 acct , my main can log in NP
Type Bug
Priority Unset
Status Needs More Info
Resolution Unresolved
Reporter KeviinSnow (keviinsnow)
Created at 2018-02-27T02:46:08Z
Updated at 2020-09-12T21:43:39Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2018-02-27T10:40:49.442-0600',
  "Is there anything you'd like to add?": 'i have and running on a Asus i7 computer\r\ni am sorry , i hope i am doing it right \r\nPlease help , Thank You \r\n',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': '\r\nGrumpity Linden\r\n\r\n    Advanced Member\r\n    Grumpity Linden\r\n    Lindens\r\n    80\r\n    45 posts\r\n\r\n    Report post \r\n\r\nPosted Wednesday at 05:06 PM\r\n\r\nHi KeviinSnow, \r\n\r\nWould you please file a jira bug report? We can troubleshoot there and try to get to the bottom of this.  Some questions that we will ask:\r\n\r\n* Is this only happening in a particular location? Can you try to log in to a different starting location?\r\n\r\n* Is this only happening on a particular account? Can you log in and stay logged in on an alt?\r\n\r\n* Which viewer can you use to log in successfully? Is that to the same location and with the same avatar that fails on the SL Viewer?\r\n\r\nThank you! See you in Jira! \r\n\r\ni am answering the question , \r\n yes i can lot in on my main Starry Little with NP\r\n\r\ni also can log in with FS np but i have been using sl viewer since day one , idk how to use FS lol\r\n\r\nso yes only on keviinsnow\r\n\r\ni even try , using 3 different internet , my dls , my parent concast  and hotspot ,\r\n\r\nall got no problem on my main starry Little\r\n\r\nbut kept disconnecting me on Keviinsnow ,\r\n\r\ni would have to keep trying 10 , 20 time before i am able to stay on',
  'What were you doing when it happened?': 'i was doing nothing \r\ni try to log in\r\nthis problem never happen before \r\nuntil i update ',
  'What were you expecting to happen instead?': 'i try last location , i try Home , I try switching home Landing spot \r\nstill dont work \r\nthis happen only when i try to log in on SL viewer \r\nwhen i try FS , it was fine , \r\nwhen i try logging in my main it was also fine \r\n',
  'Where': 'happen everywhere , i try last location , home , ',
}
@sl-service-account
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Kyle Linden commented at 2018-02-27T16:40:49Z

Hi KevinSnow,

We're currently experiencing issues which you can track here https://status.secondlifegrid.net/incidents/wfs7tzbkqw27. Once the issue is resolved, logins should be back up.

If not, please let us know.

Thanks

@sl-service-account
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JIRAUSER333974 commented at 2020-09-12T21:43:39Z

Hello I keep crashing on sl its been two days now on every Sim

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