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[BUG-202849] Tansaction page shows zero sales tho I have a lot, plus I cannot download December. #3134

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sl-service-account opened this issue Jan 2, 2018 · 4 comments

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@sl-service-account
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sl-service-account commented Jan 2, 2018

Steps to Reproduce

see above

Actual Behavior

I went to the transactions page to check sales and it shows zero sales for today, tho I have had many sales notifications. Plus I am not able to see any December transactions. I need to be able to download all my December transactions ASAP, or the earliest dates will expire.

Expected Behavior

to see my normal transaction records

Other information

Links

Duplicates

Original Jira Fields
Field Value
Issue BUG-202849
Summary Tansaction page shows zero sales tho I have a lot, plus I cannot download December.
Type Bug
Priority Unset
Status Closed
Resolution Duplicate
Reporter Pamela Galli (pamela.galli)
Created at 2018-01-02T02:17:09Z
Updated at 2018-01-02T15:42:50Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2018-01-01T21:05:13.634-0600',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I went to the transactions page to check sales and it shows zero sales for today, tho I have had many sales notifications. Plus I am not able to see any December transactions. I need to be able to download all my December transactions ASAP, or the earliest dates will expire.',
  'What were you doing when it happened?': '\r\n\r\nsee above',
  'What were you expecting to happen instead?': 'to see my normal transaction records',
}
@sl-service-account
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Pamela Galli commented at 2018-01-02T02:50:15Z

It is the same on chrome.

@sl-service-account
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Whirly Fizzle commented at 2018-01-02T03:05:14Z

Hiya Pam,

I'm guessing it's the same problem filed at BUG-202848
Are you seeing that same error message?

@sl-service-account
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Pamela Galli commented at 2018-01-02T04:09:46Z

Yes, it appears on both browsers on iPad or iMac. I do not have a premium account.

@sl-service-account
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Pamela Galli commented at 2018-01-02T04:15:31Z

I signed up for premium and the page shows up normally. I was able to download December. (I am concierge level.)

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