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[BUG-202848] WEB - Transaction history viewer showing error, unable to select into last year #3133

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sl-service-account opened this issue Jan 1, 2018 · 3 comments

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@sl-service-account
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sl-service-account commented Jan 1, 2018

Steps to Reproduce

Log in to the SL website and visit the page https://accounts.secondlife.com/transaction_history/ . An error is displayed and fiddling with the widgets enacts no change.

Actual Behavior

The transaction history https://accounts.secondlife.com/transaction_history/ is currently inoperative. It displays the error "Please specify a correct date format of YYYY/mm/dd and ensure the start date occurs prior to the end date." Clicking on the date range options and attempting to select new dates on the popup calendar results merely displays a number of unselectable dates. Editing the URL to include a custom date range also does not change the behavior at all.

Expected Behavior

No error, and my transaction history to be displayed.

Other information

This is likely do to the year rollover. It's January 1st, 2018, and I'm attempting to access December 2017's transaction history.

While I take a transaction history every 15 days, it's possible others do not, and will quickly run out of opportunity to obtain a complete transaction history for December, as history is only kept for something like 33 days.

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Original Jira Fields
Field Value
Issue BUG-202848
Summary WEB - Transaction history viewer showing error, unable to select into last year
Type Bug
Priority Unset
Status Accepted
Resolution Triaged
Reporter Stickman Ingmann (stickman.ingmann)
Created at 2018-01-01T23:05:23Z
Updated at 2019-01-01T14:03:45Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2018-01-01T17:35:33.162-0600',
  "Is there anything you'd like to add?": "This is likely do to the year rollover. It's January 1st, 2018, and I'm attempting to access December 2017's transaction history.\r\n\r\nWhile I take a transaction history every 15 days, it's possible others do not, and will quickly run out of opportunity to obtain a complete transaction history for December, as history is only kept for something like 33 days.",
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'The transaction history https://accounts.secondlife.com/transaction_history/ is currently inoperative. It displays the error "Please specify a correct date format of YYYY/mm/dd and ensure the start date occurs prior to the end date." Clicking on the date range options and attempting to select new dates on the popup calendar results merely displays a number of unselectable dates. Editing the URL to include a custom date range also does not change the behavior at all.',
  'What were you doing when it happened?': 'Log in to the SL website and visit the page https://accounts.secondlife.com/transaction_history/ . An error is displayed and fiddling with the widgets enacts no change.',
  'What were you expecting to happen instead?': 'No error, and my transaction history to be displayed.',
  'Where': 'https://accounts.secondlife.com/transaction_history/\r\n\r\nSpecifically:\r\nhttps://accounts.secondlife.com/transaction_history/#/?page_size=25&start_date=2018-01-01&end_date=2018-01-01',
}
@sl-service-account
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Whirly Fizzle commented at 2018-01-01T23:35:33Z

This doesn't reproduce on Chrome or Firefox on my premium account (Whirly Fizzle).
It does reproduce on my basic account though (Kippy Adored).

@sl-service-account
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Whirly Fizzle commented at 2018-01-02T08:14:44Z

Pamela confirmed on BUG-202849 that switching her account to premium fixed this problem.

@sl-service-account
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Whirly Fizzle commented at 2018-01-02T15:56:10Z

Grid status update: https://status.secondlifegrid.net/incidents/yq8h2drwfypm

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