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[BUG-134078] [Profile Feed] Profile Feed Non-Operational #2138

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7 tasks
sl-service-account opened this issue Jul 29, 2017 · 6 comments
Open
7 tasks

[BUG-134078] [Profile Feed] Profile Feed Non-Operational #2138

sl-service-account opened this issue Jul 29, 2017 · 6 comments

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@sl-service-account
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sl-service-account commented Jul 29, 2017

Steps to Reproduce

See above

Actual Behavior

I attempted to send a photo to the profile feed from the Second Life viewer. I also attempted to post to the profile feed. The photo did not post. The text did not post.

Expected Behavior

I was expecting it to post to the feed.

Other information

This appears to be an issue for all users since the 27th. It would seem that the feed is wholly unresponsive and needs urgent attention. I apologize for posting this here, but there is STILL NO SUPPORT CATEGORY FOR WEB ISSUES and as the feeds have been a long-time issue, maybe posting here will actually get it some dev time for one this year. Thanks.

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Original Jira Fields
Field Value
Issue BUG-134078
Summary [Profile Feed] Profile Feed Non-Operational
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Reporter Marianne McCann (marianne.mccann)
Created at 2017-07-29T22:15:10Z
Updated at 2017-10-30T17:30:48Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2017-07-30T04:07:34.431-0500',
  "Is there anything you'd like to add?": 'This appears to be an issue for all users since the 27th. It would seem that the feed is wholly unresponsive and needs urgent attention. I apologize for posting this here, but there is STILL NO SUPPORT CATEGORY FOR WEB ISSUES and as the feeds have been a long-time issue, maybe posting here will actually get it some dev time for one this year. Thanks.',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I attempted to send a photo to the profile feed from the Second Life viewer. I also attempted to post to the profile feed. The photo did not post. The text did not post.',
  'What were you doing when it happened?': 'See above',
  'What were you expecting to happen instead?': 'I was expecting it to post to the feed.',
}
@sl-service-account
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Whirly Fizzle commented at 2017-07-30T09:07:34Z

Posting fails when using a web browser too.
The feed has been dead for 3 days now.

@sl-service-account
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Marianne McCann commented at 2017-08-02T06:18:19Z

And now. 5 days, even though this jira is marked resolved.

@sl-service-account
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Marianne McCann commented at 2017-08-03T03:58:31Z

7 days...

@sl-service-account
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Alexa Linden commented at 2017-08-04T16:43:19Z

Hi everyone, Thank you for your attention and for watching this Jira. The web team is actively working on this issue and will post any updates here. We appreciate your patience in this matter.

@sl-service-account
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Marianne McCann commented at 2017-08-05T05:11:21Z

Thanks, Alexa, and apologies for my frustration. I'm sure the feeds get little use, but those few users are dedicated. ;-)

@sl-service-account
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Alexa Linden commented at 2017-08-07T17:30:02Z

Happy Monday everyone! We continue to actively work on the profiles outage and snapshot uploading issues. You should be seeing some improvements already, but there are several issues and we’re going to be working through them in the coming days. Thank you again for your patience and feedback!

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