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[BUG-134005] Profiles fail to load in Chrome #2078

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sl-service-account opened this issue Jul 13, 2017 · 3 comments
Closed

[BUG-134005] Profiles fail to load in Chrome #2078

sl-service-account opened this issue Jul 13, 2017 · 3 comments

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@sl-service-account
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sl-service-account commented Jul 13, 2017

Steps to Reproduce

looking at profiles
https://my.secondlife.com/typodemon

Actual Behavior

visiting a profile in chrome results in a partially loaded page
https://my.secondlife.com/typodemon

with the following error in the console

application-d55e9ca1fbfbf5aa81fea65d9cb70b58.js Failed to load resource: the server responded with a status of 403 ()
application-d55e9ca1fbfbf5aa81fea65d9cb70b58.js Failed to load resource: the server responded with a status of 403 ()

my ad blocker was disabled and my browsers security settings are the same as they have ever been.

profiles appear normally in second life, and MS Edge

Expected Behavior

profiles to fully load

Other information

google chrome Version 59.0.3071.115 (Official Build) (64-bit)

Attachments

Original Jira Fields
Field Value
Issue BUG-134005
Summary Profiles fail to load in Chrome
Type Bug
Priority Unset
Status Closed
Resolution Not Applicable
Reporter OldVamp (oldvamp)
Created at 2017-07-13T19:49:16Z
Updated at 2017-07-14T17:28:01Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2017-07-13T22:21:23.386-0500',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'visiting a profile in chrome results in a partially loaded page\r\nhttps://my.secondlife.com/typodemon\r\n\r\nwith the following error in the console\r\n\r\napplication-d55e9ca1fbfbf5aa81fea65d9cb70b58.js Failed to load resource: the server responded with a status of 403 ()\r\napplication-d55e9ca1fbfbf5aa81fea65d9cb70b58.js Failed to load resource: the server responded with a status of 403 ()\r\n\r\nmy ad blocker was disabled and my browsers security settings are the same as they have ever been.',
  'What were you doing when it happened?': 'looking at profiles',
  'What were you expecting to happen instead?': 'profiles to fully load',
}
@sl-service-account
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Whirly Fizzle commented at 2017-07-14T03:21:23Z

This doesn't reproduce for me on Windows 10, Chrome Version 59.0.3071.115 (Official Build) (64-bit)
https://prnt.sc/fvh9z6

@sl-service-account
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OldVamp commented at 2017-07-14T06:14:34Z

Completely clearing out my cache of browser data seems to have corrected the error.
Seems odd that something in cache would prevent a page from loading completely.

@sl-service-account
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Whirly Fizzle commented at 2017-07-14T17:15:42Z, updated at 2017-07-14T17:28:02Z

Possibly another case of this problem: https://community.secondlife.com/forums/topic/409153-mysecondlife-appears-empty/

Edit to add: User confirmed they use Chrome & a cache clear fixed it for them too.

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