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[BUG-11533] Paleoquest anti-cheating measures are too sensitive #1707

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sl-service-account opened this issue Mar 8, 2016 · 3 comments
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@sl-service-account
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sl-service-account commented Mar 8, 2016

Steps to Reproduce

I was passing through the portal to the game in the Portal Park sim.

Actual Behavior

Upon trying to enter paleoquest I received this message:
YOU ARE WEARING AN OBJECT THAT IS TRYING, WITHOUT SUCCESS, TO PASS ITSELF OFF AS A GENUINE PALEOQUEST HUD. THIS BEHAVIOR IS ASSOCIATED WITH FRAUDULENT ATTEMPTS TO OBTAIN REWARDS IN THE GAME AND IS NOT TOLERATED. YOU HAVE BEEN BANNED FROM PALEOQUEST.

Expected Behavior

I expected to enter the paleoquest entrance, so I could play paleoquest

Other information

I'm not wearing a fraudulent HUD. The HUDS I had on at the time were:
maitreya mesh body HUD
Logos Mesh head customization HUD
Hug and Kiss Deluxe
Oracul Pure Lady AO

I filed support ticket #02291872 and it was closed saying I was using a fraudulent HUD. I wasn't using any such device. I can only assume that the PaleoQuest anti-cheating mechanisms are too sensitive, and I'm filing a bug, as I don't know what else to do.

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Related

Original Jira Fields
Field Value
Issue BUG-11533
Summary Paleoquest anti-cheating measures are too sensitive
Type Bug
Priority Unset
Status Been Triaged
Resolution Triaged
Reporter Andromeda Karillion (andromeda.karillion)
Created at 2016-03-08T03:49:14Z
Updated at 2017-03-26T09:01:50Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2016-03-07T22:03:52.256-0600',
  "Is there anything you'd like to add?": "I'm not wearing a fraudulent HUD.  The HUDS I had on at the time were:\r\nmaitreya mesh body HUD\r\nLogos Mesh head customization HUD\r\nHug and Kiss Deluxe\r\nOracul Pure Lady AO\r\n\r\nI filed support ticket #02291872 and it was closed saying I was using a fraudulent HUD. I wasn't using any such device. I can only assume that the PaleoQuest anti-cheating mechanisms are too sensitive, and I'm filing a bug, as I don't know what else to do.",
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Linden Content in SL',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Upon trying to enter paleoquest I received this message:  \r\nYOU ARE WEARING AN OBJECT THAT IS TRYING, WITHOUT SUCCESS, TO PASS ITSELF OFF AS A GENUINE PALEOQUEST HUD.  THIS BEHAVIOR IS ASSOCIATED WITH FRAUDULENT ATTEMPTS TO OBTAIN REWARDS IN THE GAME AND IS NOT TOLERATED.  YOU HAVE BEEN BANNED FROM PALEOQUEST.',
  'What were you doing when it happened?': 'I was passing through the portal to the game in the Portal Park sim.  ',
  'What were you expecting to happen instead?': 'I expected to enter the paleoquest entrance, so I could play paleoquest',
  'Where': 'paleoquest',
}
@sl-service-account
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jodi.serenity commented at 2016-03-08T04:03:52Z

I'm seconding this as an issue. I had a similar issue happen recently while playing PaleoQuest as well. I made it through the portal, though, and was walking through the entry area, when I received the following message:

Paleo Linden's '*Project Barney HUD Rezzer 26 Feb'
YOU ARE BEING TELEPORTED BECAUSE YOU ARE NOT WEARING A PALEOQUEST HUD. THIS BEHAVIOR IS ASSOCIATED WITH ATTEMPTS FRAUDULENTLY TO OBTAIN REWARDS IN THE GAME AND IS NOT TOLERATED.
IF YOU PERSIST, FURTHER ACTION WILL BE TAKEN UP TO OR INCLUDING BANISHMENT FROM ALL LINDEN OWNED EXPERIENCE AREAS AND REFERRAL OF YOUR ACTIVITIES TO LINDEN LAB

Following that, I was teleported to a cage.
I wasn't wearing any fraudulent HUDs either. My HUDs I was using at the time were:

  • Maitreya Mesh Body HUD
  • GA.EG Mesh Head HUD
  • Hug and Kiss Hugger
  • Emdash HUD

In my case, I'm not sure the PaleoQuest HUD ever auto-attached correctly - but I was able to make it all the way to the boarding platform of the monorail when I got force-teleported to the cage.

My concern here is that there may be a bug with how sensitive the anti-cheat mechanisms are - and people are getting dinged, caught, and banned for no offense. There's some answers threads with this:
https://community.secondlife.com/t5/Everything-Else/Who-I-need-to-contact-with-about-issues-at-Paleoquest/qaq-p/3005952
https://community.secondlife.com/t5/Everything-Else/Paleoquest-banned-me-wrongly-can-I-get-back-in/qaq-p/3004421
https://community.secondlife.com/t5/Abuse-and-Griefing/Hello-my-friend-recently-got-banned-from-Paleoquest-SIM-for-no/qaq-p/3009987

@sl-service-account
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Chaser Zaks commented at 2016-03-08T04:15:58Z

Thirding, to add difficulty to the already really hard last quest, the anti-cheating scripts often think that getting off the boat onto the docks(which is done by a teleport script inside the boat) is some sort of movement enhancement system causing the quest to restart.

[2016/02/13 13:28] LDPW PQ2015 Security Pteranodon: You are suspected of using a speed enhancer or you have been immobile for too long!
Either way, I am teleporting you to the nearest Resurrection Circle, but not eating your collectible items this time
Seeing as there are three warnings before getting banned, I got lucky with my two.
Although I could understand LL's reasons for wanting to be very strict on this(Someone can make a bot that drains Paleo Linden's entire L$ balance), LL really needs to revise the anti-cheating mechanisms to make them less buggy.

@sl-service-account
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Phedre Dassin commented at 2016-03-08T08:49:59Z, updated at 2016-03-08T08:51:05Z

Adding my brief experience to the fray. I received this message when taking the teleport that drops you off at the entrance to the train station:

[11:22 PM] PaleoQuest No Fly Security: Please stop flying and disable whatever setting is making you fly, or you will be teleported home as soon as you try to move.

I checked myself for any movement enhancing HUDs (sometimes I do wear a flight feather) but I had nothing of sort attached to either HUD or body. In the end it amounted to nothing, and I was able to move on from that location without incident.

However, the warning should never have been triggered in the first place, seeing that I had no such attachment. I believe more tolerance should be added to whatever measures LL has in place to sense "cheating"; obviously they're much to rigid as they currently stand.

Note: That was not my first run-in with the anti-cheating system. My first encounter was during the beached ship area of Paleoquest. I attempted to run across the sand to get to the ship, and was suddenly teleported back to the beginning and given a warning that I was suspected of using a movement enhancing tool. On that occasion I had no such HUD/tool attached.

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