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[BUG-10830] [SLM BETA Search] - [Best Selling] Ranking of search results not actually reflecting what sells best. #1121

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sl-service-account opened this issue Dec 1, 2015 · 2 comments

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@sl-service-account
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sl-service-account commented Dec 1, 2015

Steps to Reproduce

Looking at my shop.

Actual Behavior

Since shops are now automatically ordered by [Best Selling]. I've noticed that my [Best Selling] ranking list for my shop has absolutely no bearing on sales frequency.

I listed this on the forum thread but I figured I would formally submit a BUG as well.

Expected Behavior

Expected [Best Selling] ranking to rank on best selling items.

Other information

See infographics attached.

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Original Jira Fields
Field Value
Issue BUG-10830
Summary [SLM BETA Search] - [Best Selling] Ranking of search results not actually reflecting what sells best.
Type Bug
Priority Unset
Status Accepted
Resolution Accepted
Created at 2015-12-01T03:52:03Z
Updated at 2017-05-08T23:11:38Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2016-05-18T16:53:31.987-0500',
  "Is there anything you'd like to add?": 'See infographics attached.',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': "Since shops are now automatically ordered by [Best Selling].  I've noticed that my [Best Selling] ranking list for my shop has absolutely no bearing on sales frequency.\r\n\r\nI listed this on the forum thread but I figured I would formally submit a BUG as well.",
  'What were you doing when it happened?': 'Looking at my shop.',
  'What were you expecting to happen instead?': 'Expected [Best Selling] ranking to rank on best selling items.',
  'Where': 'Marketplace Beta.',
}
@sl-service-account
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Natty Linden commented at 2016-05-18T21:53:32Z

Hi, polysail! This seems to be due to a limitation in how we currently track sales rankings. The way we rank “Best Selling” products is designed for searches across Marketplace as a whole, but we're looking at how we might better track the relative sales ranks of individual merchants' products to improve store “Best Selling” listings too. Thanks for your feedback!

@sl-service-account
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polysail commented at 2016-05-19T04:30:22Z, updated at 2016-05-19T04:41:56Z

Okay! It's just odd having things that have literally sold 3-5 copies in my entire history of sales... outranking things that have sold 150+ ( Since I filed this JIRA the order has changed up, some of my better selling things have floated to the top ~ but after 3-4 correctly ordered things my PAR system stuff shows up ( still ) which ~ is my worst selling item.

Worth noting that the JIRA that got tacked on to this as a duplicate, the order is not in fact reversed, it's just just apparently randomized.

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