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[BUG-10769] [SLM Beta Search] Some store pages have missing listings when using beta search #1066

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sl-service-account opened this issue Nov 24, 2015 · 5 comments

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@sl-service-account
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sl-service-account commented Nov 24, 2015

Beta

Standard


Example 2

The beta site lists 38 items in this store.
The standard site lists 39 items.

Beta

Standard


Example 3

The beta site lists 646 items in this store.
The standard site lists 652 items.

Beta

Standard


Not all stores have missing listings.
For example, this store has the same number of listings (5 listings) on beta & standard search:

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Original Jira Fields
Field Value
Issue BUG-10769
Summary [SLM Beta Search] Some store pages have missing listings when using beta search
Type Bug
Priority Unset
Status Closed
Resolution Unactionable
Reporter Whirly Fizzle (whirly.fizzle)
Assignee Grumpity Linden (grumpity.linden)
Created at 2015-11-24T02:16:40Z
Updated at 2017-05-08T22:42:50Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2015-11-23T21:02:38.907-0600',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'Website',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Filling in...',
  'What were you doing when it happened?': '...',
  'What were you expecting to happen instead?': '...',
  'Where': ' https://betasearch-marketplace.secondlife.com/',
}
@sl-service-account
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animorf Kawadias commented at 2015-11-24T03:02:39Z, updated at 2015-11-24T03:05:11Z

Whirly I can confirm, that this is yielding the same results for me. 38 on the Beta search and 39 on the non-beta search. yet when I dig into the merchant home through the Beta search it also indicates 39 items when I manage my listings through the betasearch-marketplace.secondlife.com So there is a discrepancy some where in the beta search functions. And all 39 listings do show to be active, on the betasearch-marketplace merchants page.

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Arwen Serpente commented at 2015-11-24T19:01:32Z

Thank you Whirly for creating this JIRA.
My store is affected as well:
The beta site lists 585 items. https://betasearch-marketplace.secondlife.com/stores/34440
The standard site lists 588 items. https://marketplace.secondlife.com/stores/34440

@sl-service-account
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Whirly Fizzle commented at 2015-11-24T21:26:42Z

Re: https://community.secondlife.com/t5/Merchants/Marketplace-Beta-Search-New-Information/m-p/2981418/highlight/true#M54470
Example 1 (my store) and Example 2 (Ani's store) are fixed.

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animorf Kawadias commented at 2015-11-30T21:55:01Z

Yeah I always love when Linden Lab fixes my store.

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Grumpity Linden commented at 2015-11-30T22:44:53Z

;) We do try, Ani.

Quoting from the posting:

We dug into this and it appears to be an indexing error for every case we checked so far - there will be another reindex of the entire marketplace but there's an easy fix in the meantime - if you know what's missing, please go in to your store (via beta-search) and "tickle" the listing - make an update of some sort to it. That should take care of it (Whirly and animorf, you'll notice you now have same number of items in beta and production).
If it doesn't - we really want to know - that would be another class of bug.

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