Skip to content
This repository has been archived by the owner on Feb 28, 2024. It is now read-only.

[BUG-10598] logged out when tping from one LM to another #909

Open
4 tasks
sl-service-account opened this issue Nov 2, 2015 · 10 comments
Open
4 tasks

[BUG-10598] logged out when tping from one LM to another #909

sl-service-account opened this issue Nov 2, 2015 · 10 comments

Comments

@sl-service-account
Copy link

sl-service-account commented Nov 2, 2015

Steps to Reproduce

I was tping to another sim

Actual Behavior

I was logged out of SL.

Expected Behavior

I expected to arrive at the LM where i wanted to go.

Other information

When I tried logging in again, I was unable to do so. I needed to restart my computer and then log in again.
Please note: I have had difficulty tping to other landmarks since downloading the latest update. When I want to tp somewhere, I am logged out instead.

Links

Duplicates

Original Jira Fields
Field Value
Issue BUG-10598
Summary logged out when tping from one LM to another
Type Bug
Priority Unset
Status Needs More Info
Resolution Unresolved
Reporter Jethro Baudin (jethro.baudin)
Created at 2015-11-02T16:10:57Z
Updated at 2017-07-07T15:51:24Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2015-11-02T11:45:12.823-0600',
  "Is there anything you'd like to add?": 'When I tried logging in again, I was unable to do so. I needed to restart my computer and then log in again.\r\nPlease note: I have had difficulty tping to other landmarks since downloading the latest update. When I want to tp somewhere, I am logged out instead.',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Viewer',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'I was logged out of SL. ',
  'What were you doing when it happened?': 'I was tping to another sim',
  'What were you expecting to happen instead?': 'I expected to arrive at the LM where i wanted to go.',
  'Where': 'http://maps.secondlife.com/secondlife/Stairways%20to%20Heaven/40/69/792',
}
@sl-service-account
Copy link
Author

Kyle Linden commented at 2015-11-02T17:45:13Z

Hello Jethro,

This duplicates MAINT-5804.

Thanks

@sl-service-account
Copy link
Author

Kyle Linden commented at 2015-11-02T21:51:12Z

Hello Jethro,

We would actually love to see your viewer logs in this case.

Please reproduce this problem and attach the SecondLife.log data from your viewer to this issue; see https://wiki.secondlife.com/wiki/Finding_Log_Files

Please press the Info Provided button when you have attached your logs.

Thank you!

@sl-service-account
Copy link
Author

Whirly Fizzle commented at 2015-11-03T03:25:59Z

Jethro can still reproduce this on http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.8.7.306796.
He filed a new issue at BUG-10600.

@sl-service-account
Copy link
Author

Jethro Baudin commented at 2015-11-03T14:12:31Z

Looking for requested files now.

@sl-service-account
Copy link
Author

Jethro Baudin commented at 2015-11-03T14:14:54Z

Second Life 3.8.7 (306796) Oct 27 2015 15:59:55 (Second Life Release)
Release Notes

CPU: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (2500 MHz)
Memory: 4096 MB
OS Version: Mac OS X 10.11.1 Darwin 15.0.0 Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64 x86_64
Graphics Card Vendor: Intel Inc.
Graphics Card: Intel HD Graphics 4000 OpenGL Engine

OpenGL Version: 2.1 INTEL-10.10.18

libcurl Version: libcurl/7.42.1 OpenSSL/1.0.1h zlib/1.2.8
J2C Decoder Version: KDU v7.2
Audio Driver Version: FMOD Ex 4.44.31
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Built with GCC version 40201

@sl-service-account
Copy link
Author

Jethro Baudin commented at 2015-11-03T14:16:14Z

Not sure if this is what you need. Please note: as of 6:15 AM SLT/9:15 AM I am unable to log in. I get the message "Unable to connect to a simulator."

@sl-service-account
Copy link
Author

Kyle Linden commented at 2015-11-03T17:48:56Z

Hello Jethro,

Thank you for trying to find logs, what you provided was just the environment information.
Please note that you are on a release candidate viewer and we appreciate you helping us by using it.
Going back to the default release viewer should resolve the teleport issues. If you would like to switch back to the default release viewer you may download it directly from http://secondlife.com/support/downloads/

Please let us know if you have any other questions by updating this report only and press the Info Provided button.

Thank you

@sl-service-account
Copy link
Author

Jethro Baudin commented at 2015-11-03T19:06:47Z

Thank you. Please note: I am using a Mac. The tp issue was occurring with the Mac,even though I also have a PC and go to Second Life by way of the PC as well. I am not aware of any tp issues with the PC as of now. If any occur, I will know what to do.

@sl-service-account
Copy link
Author

kpolke commented at 2016-12-13T13:08:32Z

I also have been having this happen to me. However, I'm on an official viewer. It is not just one location but throughout the grid.

@sl-service-account
Copy link
Author

Saeros Linden commented at 2017-07-07T00:35:56Z

Our apologies, it appears this jira has been a victim of a spammer. We're cleaning up the offending comments, sorry for the mess!

Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Projects
None yet
Development

No branches or pull requests

1 participant