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[BUG-10301] Aditi login with old password not updating to new. #646

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sl-service-account opened this issue Sep 21, 2015 · 6 comments
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@sl-service-account
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Steps to Reproduce

Trying to login to Aditi with my new password.

Actual Behavior

Login Failed.
Sorry! We could not log you in.
Please check to make sure you entered the right
*Username (like bobsmith12 or steller.sunshine)
*Password
Also, please make sure your Caps Lock key is off.

Expected Behavior

Being able after 48 hours to login into Aditi with my new password.

Other information

I think it is strange that I can still login with my old password to Aditi, yet my new password works on the main grid and my old will not work on main grid.

Original Jira Fields
Field Value
Issue BUG-10301
Summary Aditi login with old password not updating to new.
Type Bug
Priority Unset
Status Closed
Resolution Contact Support
Reporter Adumelial Rothstein (adumelial.rothstein)
Created at 2015-09-21T19:20:40Z
Updated at 2017-05-07T20:51:25Z
{
  'Business Unit': ['Platform'],
  'Date of First Response': '2015-09-21T15:35:11.854-0500',
  "Is there anything you'd like to add?": 'I think it is strange that I can still login with my old password to Aditi, yet my new password works on the main grid and my old will not work on main grid.',
  'ReOpened Count': 0.0,
  'Severity': 'Unset',
  'System': 'SL Simulator',
  'Target Viewer Version': 'viewer-development',
  'What just happened?': 'Login Failed.\r\nSorry! We could not log you in.\r\nPlease check to make sure you entered the right\r\n  *Username (like bobsmith12 or steller.sunshine)\r\n  *Password\r\nAlso, please make sure your Caps Lock key is off.',
  'What were you doing when it happened?': 'Trying to login to Aditi with my new password.',
  'What were you expecting to happen instead?': 'Being able after 48 hours to login into Aditi with my new password.',
}
@sl-service-account
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Caleb Linden commented at 2015-09-21T20:35:12Z

Please, try logging into aditi again please?

@sl-service-account
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Adumelial Rothstein commented at 2015-09-21T23:18:01Z, updated at 2015-09-21T23:26:55Z

Somewhat solved as I can login and all my new inventory is there. No fake lindens to work with tho:

In linden amount it has L$?? Then a few minutes later the amount I have in Agni.

@sl-service-account
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Adumelial Rothstein commented at 2015-09-22T17:33:23Z

Linden amount in Aditi is now 5k more....solved :D

@sl-service-account
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Adumelial Rothstein commented at 2015-10-11T06:03:14Z

I am bumping this report again as i was told to make one to make sure my inventory gets synced when i change my password. When can we know that this issue is fixed? As I guess I will stop buying full perm content until it does get fixed. This is sad - as I am investing in full perm content? I marked up the priority as severe as this will effect my spending in SL.

@sl-service-account
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Adumelial Rothstein commented at 2015-10-11T16:57:06Z

I have changed my password again as of 4-5 days ago. And it has not updated. Please sync my new password so my new inventory can be worked on in the beta grid.

@sl-service-account
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Caleb Linden commented at 2015-10-13T20:22:21Z

To get assistance with anything related to your account please contact http://secondlife.com/support (choose the green 'File a Ticket' button). But please, try logging in to aditi again.

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