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3. Second Life Website - WEB
support.secondlife.com
Unresolved
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Displaying issues 1 to 31 of 31 matching issues. 
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T Key Summary Votes Patch attached Assignee Reporter Pr Status Res Created Updated Linden Lab Issue ID
Bug WEB-553 Support Portal shows error messages when trying to Sign In 0 WorkingOnIt Linden Zi Ree Critical Open Open UNRESOLVED 14/Mar/08 25/Mar/08 DEV-12565
Bug WEB-563 Support team may not be receiving or handling re-opened tickets which already have a "solution" assigned 3 WorkingOnIt Linden russell dalglish Critical Open Open UNRESOLVED 19/Mar/08 25/Mar/08 DEV-12564
New Feature WEB-676 suggestion: make it harder to abandon land to Governor Linden by handling this on the web site 0 Unassigned Tammy Nowotny Critical Open Open UNRESOLVED 25/May/08 25/May/08
Bug WEB-1200 Clumsy IP blocking causes loss of access. 1 Unassigned Cherry Hainsworth Critical Reopened Reopened UNRESOLVED 01/Jul/09 11/Oct/09 DEV-36756
New Feature WEB-514 Support Portal, Special Questions, Inventory 3 Unassigned Thomas Shikami Major Open Open UNRESOLVED 22/Feb/08 22/Jun/08
New Feature WEB-1178 Add Billing Tickets for Basic and Guest Accounts (Or a Second Form of Support ) 1 Unassigned Sonata Nayar Major Open Open UNRESOLVED 21/Jun/09 27/Jun/09
New Feature WEB-1123 Provide Transparency to the Abuse reporting System. Allow Submitters to track progress of Submitted Abuse Report, and Final disposition report, also allow others affected by the abuse to add their names to a Single Report 3 Unassigned RichD Tomsen Major Open Open UNRESOLVED 22/May/09 26/May/09
Bug WEB-681 support portal requires a "session" when it shouldn't 4 Unassigned Doran Zemlja Major Open Open UNRESOLVED 28/May/08 29/Sep/09 DEV-40572
Bug WEB-1342 Basic Account ticket only works when no email supplied in "Contact Email address" 1 Unassigned Zai Lynch Major Open Open UNRESOLVED 12/Oct/09 13/Oct/09
New Feature WEB-1356 Please indicate current PDT the and date on the Grid Status web page 3 Unassigned Peri Lorefield Major Open Open UNRESOLVED 29/Oct/09 03/Nov/09 DEV-42087
Bug WEB-267 Email from Support points to bad URL 0 WorkingOnIt Linden Sindy Tsure Normal Open Open UNRESOLVED 02/Aug/07 15/Jul/08 DEV-17904
New Feature WEB-519 [Request] Add an article to the Knowledge Base explaining the Lag Meter 0 Unassigned Ryder Dryke Normal Open Open UNRESOLVED 27/Feb/08 27/Feb/08
Bug WEB-525 Support site contains no information relating to the DNS error, or login issues in general 2 Unassigned McCabe Maxsted Normal Open Open UNRESOLVED 29/Feb/08 24/Mar/08 DEV-11467
Bug WEB-589 Disappearing windows - KB solution required 0 Unassigned Lisa Lowe Normal Open Open UNRESOLVED 07/Apr/08 07/Apr/08
Bug WEB-616 'Submit a Ticket' link on 'Support Statistics' page links to 'Support Statistics' page 0 Unassigned Day Oh Normal Open Open UNRESOLVED 16/Apr/08 16/Apr/08
Bug WEB-777 Website unusable when service unavailable - may be repeat ticket 0 Unassigned Ice Brodie Normal Open Open UNRESOLVED 13/Aug/08 19/Aug/08
Bug WEB-790 Error message on, email chat transcript from live help 1 Unassigned Drew Dwi Normal Open Open UNRESOLVED 30/Aug/08 29/Oct/08
Bug WEB-1101 KB article on bandwidth usage and packet loss meter needs to be updated 0 Unassigned Domchi Underwood Normal Open Open UNRESOLVED 13/May/09 13/May/09
New Feature WEB-334 Enable Abuse Reporting from the Website, so Residents can Report Griefers who Keep Crashing them 11 Unassigned Veronica Quackenbush Normal Reopened Reopened UNRESOLVED 21/Sep/07 08/Jan/09
Sub-task WEB-256 WEB-253
Provide a version of the Knowledge Base that doesn't use frames 		4 Unassigned Boroondas Gupte Normal Fix Pending Fix Pending UNRESOLVED 28/Jul/07 12/Oct/09
New Feature WEB-253 Easy and quick access to Knowledge Base articles. 9 Unassigned Boroondas Gupte Normal Fix Pending Fix Pending UNRESOLVED 28/Jul/07 12/Oct/09
Sub-task WEB-254 WEB-253
Permalinks to Knowledge Base articles 		8 Unassigned Boroondas Gupte Normal Fix Pending Fix Pending UNRESOLVED 28/Jul/07 12/Oct/09
New Feature WEB-1202 There should be a free international support phone number. 1 Unassigned Cherry Hainsworth Normal Open Open UNRESOLVED 01/Jul/09 01/Jul/09
Bug WEB-1323 "Ran Alert Lock old Closed tickets" generates confusing email to submitter 2 Unassigned Qie Niangao Normal Open Open UNRESOLVED 26/Sep/09 30/Oct/09
Bug WEB-1362 Submitting a Ticket for Age Verification bug 0 Unassigned KittyMel Ivercourt Normal Open Open UNRESOLVED 03/Nov/09 03/Nov/09
Bug WEB-1227 Inconsistent information about additional Basic Account pricing 2 Unassigned Boroondas Gupte Normal Open Open UNRESOLVED 22/Jul/09 20/Nov/09
Bug WEB-228 support.sl.com: stats bar docs out of date 1 Jon Linden meade paravane Low Open Open UNRESOLVED 12/Jul/07 30/Sep/07 SL-48631
Bug WEB-415 Last Name Appears Twice When Logging In To Support System 1 WorkingOnIt Linden Randal Kline Low Open Open UNRESOLVED 05/Dec/07 19/Dec/07 DEV-7641
Bug WEB-615 mistake in Linden Lab sent email 0 Unassigned Spider Mycron Low Open Open UNRESOLVED 16/Apr/08 24/Apr/08
Bug WEB-1047 Bunch of weird characters on some KB articles 0 Unassigned Daedalus Young Low Open Open UNRESOLVED 11/Apr/09 13/Apr/09
New Feature WEB-1253 Open technical issue tickets to all 0 Unassigned Scree Raymaker Nice to have Open Open UNRESOLVED 07/Aug/09 07/Aug/09

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