Browse Component - Second Life Issues

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File security issues to the SEC project (ONLY after reading the guidelines)
If you're looking for help, please refer to Linden Lab's support portal.

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All Projects : 3. Second Life Website - WEB : support.secondlife.com (Component)

Open Issues

WEB-553	UNRESOLVED	Support Portal shows error messages when trying to Sign In
WEB-563	UNRESOLVED	Support team may not be receiving or handling re-opened tickets which already have a "solution" assigned
WEB-676	UNRESOLVED	suggestion: make it harder to abandon land to Governor Linden by handling this on the web site
WEB-1200	UNRESOLVED	Clumsy IP blocking causes loss of access.
WEB-1178	UNRESOLVED	Add Billing Tickets for Basic and Guest Accounts (Or a Second Form of Support )
WEB-1342	UNRESOLVED	Basic Account ticket only works when no email supplied in "Contact Email address"
WEB-1356	UNRESOLVED	Please indicate current PDT the and date on the Grid Status web page
WEB-1123	UNRESOLVED	Provide Transparency to the Abuse reporting System. Allow Submitters to track progress of Submitted Abuse Report, and Final disposition report, also allow others affected by the abuse to add their names to a Single Report
WEB-514	UNRESOLVED	Support Portal, Special Questions, Inventory
WEB-681	UNRESOLVED	support portal requires a "session" when it shouldn't
WEB-1323	UNRESOLVED	"Ran Alert Lock old Closed tickets" generates confusing email to submitter
WEB-616	UNRESOLVED	'Submit a Ticket' link on 'Support Statistics' page links to 'Support Statistics' page
WEB-589	UNRESOLVED	Disappearing windows - KB solution required
WEB-267	UNRESOLVED	Email from Support points to bad URL
WEB-790	UNRESOLVED	Error message on, email chat transcript from live help
WEB-1227	UNRESOLVED	Inconsistent information about additional Basic Account pricing
WEB-1101	UNRESOLVED	KB article on bandwidth usage and packet loss meter needs to be updated
WEB-1362	UNRESOLVED	Submitting a Ticket for Age Verification bug
WEB-525	UNRESOLVED	Support site contains no information relating to the DNS error, or login issues in general
WEB-1202	UNRESOLVED	There should be a free international support phone number.
WEB-777	UNRESOLVED	Website unusable when service unavailable - may be repeat ticket
WEB-519	UNRESOLVED	[Request] Add an article to the Knowledge Base explaining the Lag Meter
WEB-334	UNRESOLVED	Enable Abuse Reporting from the Website, so Residents can Report Griefers who Keep Crashing them
WEB-253	UNRESOLVED	Easy and quick access to Knowledge Base articles.
WEB-254	UNRESOLVED	WEB-253 Permalinks to Knowledge Base articles
WEB-256	UNRESOLVED	WEB-253 Provide a version of the Knowledge Base that doesn't use frames
WEB-1047	UNRESOLVED	Bunch of weird characters on some KB articles
WEB-415	UNRESOLVED	Last Name Appears Twice When Logging In To Support System
WEB-615	UNRESOLVED	mistake in Linden Lab sent email
WEB-228	UNRESOLVED	support.sl.com: stats bar docs out of date
WEB-1253	UNRESOLVED	Open technical issue tickets to all