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Issue Details (XML | Word | Printable)

Key: WEB-707
Type: New Feature New Feature
Status: Resolved Resolved
Resolution: Won't Finish
Priority: Nice to have Nice to have
Assignee: Unassigned
Reporter: darling brody
Votes: 0
Watchers: 3
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3. Second Life Website - WEB

Remove the ability to search the JIRA for an avatar's name

Created: 01/Jul/08 11:18 PM   Updated: 20/Jul/09 11:49 AM
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Component/s: jira.secondlife.com
Affects Version/s: Not Versioned
Fix Version/s: None

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 Description  « Hide
Remove the ability to search the JIRA for an avatar's name
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Some people are using the JIRA as a method to grief other people.

Typically they will search the JIRA for an avatar name and then close/downgrade all the issues that person has opened, even after a linden has been assigned to the issue!

There is no reason we should be able to search for an avatar name in the jira (other than our own name). We should be searching for issues, not the peope we have issues with.

This is a privacy issue. Residents should be free to list issues in the JIRA without other people closing those issues out of spite.

Examples:-

In each of the following examples the people who are behaving badly in the JIRA are not effected by the issue being reported in the JIRA. They seem to have located the JIRA issues via the name of the person who reported them as they have not altered any other JIRA issues.

http://jira.secondlife.com/browse/SVC-1462 <-- contains a threat
http://jira.secondlife.com/browse/VWR-4185 <-- closed, downgraded, threats
http://jira.secondlife.com/browse/SVC-2114 <-- downgraded constantly
http://jira.secondlife.com/browse/SVC-2336 <-- closed after a linden was asigned, personal abuse
http://jira.secondlife.com/browse/SVC-1533 <-- alteration of long dead issues proves they must have search on the reporters name.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Strife Onizuka added a comment - 02/Jul/08 10:24 PM
The premise that removing user searches will solve the stalking problem is a fallacy. The internal Jira search engine isn't the only search engine available; Google spiders Jira - http://www.google.com/search?q=site%3Ajira.secondlife.com+%22darling+brody%22
It is possible to find every issue a user has reported, voted for, commented upon, edited or is watching, all without the use of the internal jira search engine.

This Feature Request is for Security Through Obscurity and in social situation that is a very bad idea; nothing stays obscure forever. If the search were removed eventually someone would hack in a search engine (with complex greasemonkey scripts), it would give them an unfair advantage. The question is, how would they use that advantage, for good or for evil?

Assertion: "There is no reason we should be able to search for an avatar name in the jira (other than our own name)."
Counter arguments:

  • When examining if a person is being stalked, being able to easily access the person's reporting history makes the determination easy.
  • When documenting a person's actives for say the Hippo Awards, being able to do user searches is beneficial.

Strife Onizuka added a comment - 02/Jul/08 11:00 PM - edited
Assertion: "Some people are using the JIRA as a method to grief other people."
Counter: Could you please provide a list of names of people who have been stalked and their stalkers? A single instance of stalking does not indicate there is a trend. Without proper evidence and documentation the full extent of the problem cannot be explored. Without more complete information there is no way to know what the right course of action is.

Assertion: "This is a privacy issue."
Counter: Jira is a public place all information posted here is public, there is no expectation of privacy for public information. For this to be a privacy issue, either private information would have to be leveraged, revealed, or invaded. The information used to stalk a person is publicly available, no private information is inherently revealed by the process of stalking and there are no private areas of Jira to be invaded. Public stalking and harassment are Social Contract Issues.


Strife Onizuka added a comment - 02/Jul/08 11:48 PM
The explanations of the examples are single sided and bias the audience. What has thus far not been mentioned are the reasons the so called stalkers give.

The image the reporter of this issue is hoping to paint is that the stalkers come into an issue, edits it, makes abusive comments and leave. The reality is different, there isn't a single all inclusive picture, there are a couple of little pictures.
Here is a more inclusive view of one of the pictures: "A user after identified an issue author as having trouble with posting within the guidelines and takes it upon themselves to edit that authors issues to bring them within the guidelines. The issue author strongly disagrees with the user and an edit wars ensue. The core problem is a clash in the interpretation of the guidelines which partly stem from perceived ambiguities in the guidelines."


Strife Onizuka added a comment - 03/Jul/08 12:12 AM
In summary, this feature suggestion contains many fatal flaws.
1) The problem highlighted is not fixed by the proposed solution.
2) The evidence is improperly documented and skewed.
3) There is not enough evidence to support the assertions.
4) Multiple supporting assertions have been shown to be false, leaving the core argument with little support.

Until these flaws are addressed this attack on the core problems cannot move forwards. We can't even say for certain what the core problems are.

On a side note, the implicit assertion that someone is ruthlessly stalking all of Darling's issues is not actually true, but don't take my word for it.
https://jira.secondlife.com/secure/IssueNavigator.jspa?reset=true&reporterSelect=specificuser&reporter=darling%20brody&sorter/field=updated&sorter/order=DESC


Drew Dwi added a comment - 03/Jul/08 06:30 AM
My guess is this should be closed as contact support. Abuse issues don't belong on jira if they are specific to one person.

Any change in the jira software itself would have to come from its creators @ http://www.atlassian.com/software/jira


Lex Neva added a comment - 03/Jul/08 09:49 AM
I definitely don't think limiting the search capability is a good solution. I search by reporter's name all the time, because sometimes all I can remember about the issue I'm trying to find is the name of the person that reported it.

If you're having problems with Whispering Hush making a campaign against your issues, take it up with the JIRA manager, rob linden. His email address is <robla lindenlab com>. I'd much rather handle abuse of this sort on a case by case basis, by having LL remove/ban the offending user and having the community repair the damage.


Droth Karu added a comment - 06/Jul/08 03:20 PM
There should be an option per issue if the reporter wants to be listed anonymously. It would show "Anonymous" in the reporter line. While the servers would know who actually submitted it, the reporter's name would not be sent to anyone who views the issue and thus not be seen by a spider and would not show up in the search for a person's name. A person can choose any new issue that they make to be anonymous by default. There would be no reason to make this global.

Lex Neva added a comment - 06/Jul/08 04:37 PM
Note, we're limited by what the JIRA software can do. I don't think it has any provisions for anonymous issue reporting.

Strife Onizuka added a comment - 06/Jul/08 07:00 PM
I think we already have anonymous issue reporting, it's called an alt account.

CrimsonWings Eun added a comment - 09/Aug/08 11:48 AM
again this is another example of darling wanting something done because it suits her and only her. more importantly she always exaggerates the seriousness of the issues [lol this is critical?]. she needs to realize and understand that the severity of the issue is to be determines by how you think it impacts the community as a whole, not just yourself. if you notice all of her jiras are either crap she wants fixed because it will make her, and maybe a few other peoples SL easier, or its a baww about one of her crappy weapon hacks getting patched, or some other bull.

Alexa Linden added a comment - 08/Oct/08 10:48 AM
If you feel someone is breaking the Pjira guidelines as they are listed here: https://wiki.secondlife.com/wiki/PJIRA#Caveats you can file an Abuse Report.

Cummere Mayo added a comment - 20/Jul/09 08:06 AM
Its a shame that this was rejected out of hand by Alexa as I have seen multiple instances, usually by the same perpetrators.

darling brody added a comment - 20/Jul/09 11:49 AM
Can i report "Strife Onizuka" right now. He is one of the people and the evedence is very obvious in this jira. 4 posts in a row apposing it, just like any other jira I support.