| Key: |
WEB-591
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| Type: |
New Feature
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| Status: |
Resolved
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| Resolution: |
Duplicate
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| Priority: |
Normal
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| Assignee: |
Unassigned
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| Reporter: |
McCabe Maxsted
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| Votes: |
0
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| Watchers: |
0
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If you were logged in you would be able to see more operations.
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Issue Links:
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Duplicate
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This issue duplicates:
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WEB-532
To gather Inventory loss troubleshooting data, let Basic users submit tickets for loss.
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This request is simple: add an option under TECHNICAL ISSUES labeled "Inventory Loss" and allow basic accounts to report inventory loss to LL the way premium accounts can.
To keep unnecessary requests from being filed, there should be a few caveats:
- When "Inventory Loss" is selected, present the user with a link to http://wiki.secondlife.com/wiki/Inventory_Page
 with a checkbox labeled "I have tried these workarounds."
- If they've tried those workarounds, present the user with a new checkbox saying, "I have contacted the seller of this item and a replacement cannot be given/no replacement is available."
If both of these are checked, the user should then be presented with the standard form for filing their inventory loss.
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Description
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This request is simple: add an option under TECHNICAL ISSUES labeled "Inventory Loss" and allow basic accounts to report inventory loss to LL the way premium accounts can.
To keep unnecessary requests from being filed, there should be a few caveats:
- When "Inventory Loss" is selected, present the user with a link to http://wiki.secondlife.com/wiki/Inventory_Page with a checkbox labeled "I have tried these workarounds."
- If they've tried those workarounds, present the user with a new checkbox saying, "I have contacted the seller of this item and a replacement cannot be given/no replacement is available."
If both of these are checked, the user should then be presented with the standard form for filing their inventory loss. |
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WEB-532for some reason. I'll close this as a duplicate.