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Key: WEB-532
Type: New Feature New Feature
Status: Resolved Resolved
Resolution: Fixed
Priority: Major Major
Assignee: Unassigned
Reporter: Jaszon Maynard
Votes: 33
Watchers: 4
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3. Second Life Website - WEB

To gather Inventory loss troubleshooting data, let Basic users submit tickets for loss.

Created: 08/Mar/08 02:04 AM   Updated: 17/Jun/09 03:11 AM
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Component/s: support.secondlife.com
Affects Version/s: Not Versioned
Fix Version/s: None

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 Description  « Hide
Inventory loss bugs affect many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is zero official concern when their investment in the economy (items) is affected (lost).

Please note, this issue is not specifically requesting that Linden HELP Basic users (though actually I think it should when we lose items)...it is requesting that we be ALLOWED to help Linden! By giving them data (ticket info) to help them track down bugs that affect everyone.

Additional search keywords: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Jaszon Maynard made changes - 08/Mar/08 02:06 AM
Field Original Value New Value
Link This issue is related to by SVC-114 [ SVC-114 ]
Jaszon Maynard made changes - 08/Mar/08 12:21 PM
Link This issue is related to by SVC-1787 [ SVC-1787 ]
Jaszon Maynard made changes - 08/Mar/08 12:51 PM
Summary To gather Inventory loss troubleshooting data, also allow Basic users to submit tickets for inventory loss. To gather Inventory loss troubleshooting data, also allow Basic users to submit tickets for loss.
Jaszon Maynard made changes - 08/Mar/08 12:51 PM
Summary To gather Inventory loss troubleshooting data, also allow Basic users to submit tickets for loss. To gather Inventory loss troubleshooting data, allow Basic users to submit tickets for loss.
Jaszon Maynard made changes - 08/Mar/08 12:52 PM
Summary To gather Inventory loss troubleshooting data, allow Basic users to submit tickets for loss. To gather Inventory loss troubleshooting data, let Basic users submit tickets for loss.
Jaszon Maynard made changes - 10/Mar/08 06:53 AM
Description Inventory loss affects many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).
Inventory loss affects many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Additional search terms: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Jaszon Maynard made changes - 10/Mar/08 06:57 AM
Description Inventory loss affects many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Additional search terms: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Inventory loss affects many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Additional search keywords: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Jaszon Maynard made changes - 10/Mar/08 07:31 AM
Link This issue Relates to WEB-514 [ WEB-514 ]
Jaszon Maynard made changes - 12/Mar/08 05:01 PM
Description Inventory loss affects many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Additional search keywords: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Inventory loss bugs affect many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Additional search keywords: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Jaszon Maynard made changes - 13/Mar/08 11:12 AM
Description Inventory loss bugs affect many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Additional search keywords: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Inventory loss bugs affect many Premium & Basic users. Linden has been interested in getting timely data to help track down the causes. However currently, only Premium users may submit tickets about inventory loss. By not allowing Basic users to submit tickets about this, Linden is losing all the troubleshooting data they could provide. And clearly, it's needed. Linden should start letting Basic users submit inventory loss tickets. Besides, Basic users contribute to the economy, by buying items, buying/renting land, etc. It doesn't seem fair that there is *zero* official concern when their investment in the economy (items) is affected (lost).

Please note, this issue is not specifically requesting that Linden HELP Basic users (though actually I think it should when we lose items)...it is requesting that we be ALLOWED to help Linden! By giving them data (ticket info) to help them track down bugs that affect everyone.

Additional search keywords: free basic account accounts loss lost gone missing disappear item items clothing object objects possessions support ticket
Gigs Taggart made changes - 26/Mar/08 01:33 AM
Assignee Gigs Taggart [ Gigs Taggart ]
McCabe Maxsted made changes - 08/Apr/08 09:21 AM
Link This issue is duplicated by WEB-591 [ WEB-591 ]
Gigs Taggart made changes - 29/May/08 03:25 PM
Assignee Gigs Taggart [ Gigs Taggart ]
Harleen Gretzky made changes - 22/Jun/08 01:17 PM
Link This issue is duplicated by WEB-656 [ WEB-656 ]
Felis Darwin made changes - 22/Jun/08 02:43 PM
Link This issue is duplicated by WEB-656 [ WEB-656 ]
Felis Darwin made changes - 22/Jun/08 02:44 PM
Link This issue is related to by WEB-656 [ WEB-656 ]
Sue Linden made changes - 13/Nov/08 11:55 AM
Workflow jira-2007-12-22a [ 53116 ] jira-2008-11-14 [ 79270 ]
Sue Linden made changes - 13/Nov/08 04:19 PM
Workflow jira-2008-11-14 [ 79270 ] jira-2008-11-14a [ 83891 ]
Jenrose Meredith made changes - 17/Jun/09 03:11 AM
Status Open [ 1 ] Resolved [ 5 ]
Resolution Fixed [ 1 ]