• All submissions to this site are governed by Second Life Project Contribution Agreement. By submitting patches and other information using this site, you acknowledge that you have read, understood, and agreed to those terms.
MAINTENANCE ANNOUNCEMENT - JIRA will undergo maintenance starting 1:00am PDT through 3:00am on Saturday 2010.03.20. Please do not enter issues during this time as the system maybe restarted.
Issue Details (XML | Word | Printable)

Key: WEB-291
Type: Bug Bug
Status: In Progress In Progress
Priority: Major Major
Assignee: WorkingOnIt Linden
Reporter: Mercia Mcmahon
Votes: 0
Watchers: 0
Operations

If you were logged in you would be able to see more operations.
3. Second Life Website - WEB

Premium Account Land Bonus Not Applied by Land Use Fee Calculator at 195US Tier

Created: 18/Aug/07 04:59 PM   Updated: 13/Aug/08 02:44 AM
Component/s: Account summary, Land Store
Affects Version/s: None
Fix Version/s: None

Time Tracking:
Not Specified

Environment: sever side error
Issue Links:
Relates
 

Linden Lab Issue ID: SL-54050


 Description  « Hide
Amounts of land within 512m2 of the limit for 195US are giving an error that this is more than 195US per month, when it is not, because the calculation includes the following line:

if (commitment > 65536)
{
alert('The proposed tier goes over US $195.00/month. Contact Second Life support with further questions.');
return;
That should be >66048

Repo
Enter
Square Meters Owned 0
Square Meters Donated 63553

This gives $195 tier with 2495m2 to spare

Enter 2179 into My Land (note 2495 to spare >2179), i.e.,

Square Meters Owned 2179
Square Meters Donated 63553

This bug does not affect lower tier levels.

Mercia



 All   Comments   Work Log   Change History      Sort Order: Ascending order - Click to sort in descending order
Mercia Mcmahon added a comment - 18/Aug/07 05:03 PM
This error was discovered when investigating a similar error in-world (see SVC-547)

Mercia


Lex Neva added a comment - 19/Aug/07 09:38 AM
To clarify, the land calculation is not taking into account the base 512 that premium accounts get on top of the tier level they're at. So Mercia, who is at the $195 USD tier level, should be able to get 65536 + 512 = 66048 worth of land, but is being incorrectly told that 65732 sqm would put her up to the next tier level.

This error can cause people to waste a fair amount of money, so this is a showstopper bug.


Mercia Mcmahon added a comment - 19/Aug/07 01:09 PM
Thanks for that addition Lex, although this issue relates to a part of the website that re-calculates the land use fees for those considering changing their land holdings and group land contributions. In that sense it will not cost anyone anything, other than LL, because it will always paint the financial picture worse than it actually is. I.e., those on 195US tier will be told that they have no further ability to buy land without going above 195, even though they do.

Mercia


Mercia Mcmahon added a comment - 19/Aug/07 01:53 PM
I have now run a trial of the Land Use Fees Calculator and this error only occurs at the 195US level. This suggests that the Premium Land Bonus is included in the formula, but that the formula has a limit set of 65536m2.

Repo

Enter
Square meters owned 0
Square meters donated 32768

Result: Tier 125US Available square meters 512

Enter
Square meters owned 1
Square meters donated 32768

Result: Tier 125US Available square meters 511

NB, all lower levels also recalculate correctly, but not 195US

Enter
Square meters owned 0
Square meters donated 65536

Result: Tier 195US Available square meters 512

Enter
Square meters owned 1
Square meters donated 65536

Result: The proposed tier goes over $195US/month
Expected Result Tier 195US Available square meters 511

This is not a problem specific to Donated Land, exactly the same error occurs if the figures are reserved, e.g.,

Enter
Square meters owned 65536
Square meters donated 0

Result: Tier 195US Available square meters 512

Enter
Square meters owned 65536
Square meters donated 1

Result: The proposed tier goes over $195US/month
Expected Result Tier 195US Available square meters 511

Mercia


Mercia Mcmahon added a comment - 19/Aug/07 01:59 PM
Downgraded to critical because the website recalculation while giving incorrect financial advice, will not change tier level. The Showstopper is the related in-world bug.

Lex Neva added a comment - 20/Aug/07 09:18 AM
Ah, I see the distinction now. I've never used the land use calculator on the web, so I wasn't familiar with it.

Mercia Mcmahon added a comment - 22/Aug/07 06:00 AM
The following line appears in the page source for the Land Use Fees page.

if (commitment > 65536)
{
alert('The proposed tier goes over US $195.00/month. Contact Second Life support with further questions.');
return;

It should be:

if (commitment > 66048)
{
alert('The proposed tier goes over US $195.00/month. Contact Second Life support with further questions.');
return;

Mercia


Mercia Mcmahon added a comment - 23/Aug/07 04:57 AM
Reduced to Normal, as the priority needs to go to the related in-world bug, SVG-547

Mercia


Torley Linden added a comment - 27/Aug/07 10:21 AM
Please see SVC-547.

Torley Linden added a comment - 05/Sep/07 02:04 PM
Kyle Linden clarified some of this for me, Mercia – I'm importing this so Concierge and our Web Developers can have a closer look.

Mercia Mcmahon added a comment - 06/Sep/07 03:07 AM
Just a note to Concierge not to forget about the related issue SVG-547, it is the more serious one and it was not a case of me misunderstanding Group Land. My misunderstanding of Group occurred when I was trying to figure out what was wrong AFTER I had reproduced the error in-world. I will explain over on SVG-547 how I did that in-world repo, I will place in the Description to save you scrolling down through the posts.

Mercia

PS thanks for your work so far on this.


Mercia Mcmahon added a comment - 04/Oct/07 08:51 AM
This has been silently fixed, i.e., the Concierge promise that when fixed it would be noted by the web-master in JIRA did not happen. maybe it was fixed when the VAT notice was added, I know not.

Torley Linden added a comment - 05/Oct/07 05:57 AM
Jose Linden (who doesn't have a Issue Tracker login, yet...) is working on this and I've re-opened it because it's technically still in-progress. While this is fixed for most people, he notes:

"... But from what I understand this does not take care of people without the free 512 (like lifetimes). So I will need to do a dynamic lookup up of some of these values."

Sorry for not updating you earlier; I wish updating our internal system also updated the public Issue Tracker to sync, but it doesn't.


Mercia Mcmahon added a comment - 05/Oct/07 06:11 AM
Thank you for the update Torley, and please remember there is an in-world issue as well currently Resolved by you as Won't Finish, SVC-547.

As I have informed Concierge, I no longer have sufficient Mainland holdings to test the in-world bug, but told them I would not alter SVC-547 until they got back to me about Quality Assurance (or whoever) doing a repo.


Torley Linden added a comment - 05/Oct/07 07:56 AM
You're welcome, Mercia. I haven't forgotten – and the new Issue Tracker watch feature is definitely coming in handy!

Kyle mentioned talking to you re: SVC-547 and I recommended he ping Quality Assurance to verify it.


Mercia Mcmahon added a comment - 27/Oct/07 06:18 AM
The related in-world bug appears to have been fixed for those of us with a 512m2 bonus. See SVC-547 (which I have re-opened).

Mercia Mcmahon added a comment - 31/May/08 11:41 PM
If this has still not been fixed for life accounts why not just give them the same free 512m2 as premium members?

[Double posted from SVC-547]