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shava suntzu added a comment - 05/Aug/07 01:27 AM
Meant to mention, we didn't get any confirmation email at any reasonable point after trying this on my son's email either.
I have been trying to sign both of my teens up for over 10 days now, using our families various emails, and I also have never had the confirmation email, but the sign up process ran 100% correct.
~Cerri & 1 teen who has chosen now, not to play at all, and 1 that is still ticked off and frustrated!!!! Same issue with BF's kid ... It acts like it has created the account, the name is no longer available, the PayPal "agreement" shows up in PayPal ... but there is NO confirmation email and no way to log on.
It's waaaay easier for teens to create an unverified account on the adult grid than an account where they are supposedly wanted! Well I have been trying to sign my two kids up for premium accounts for over six months now. My sister is also trying to sign up her two kids.
At first we didn't get the confirmation email but now it's even worse........they ask for verification method choice, and the only one is mobile phone, but there is no SMS providers listed. You try and put the phone number in anyway and get an error message. The not-very-sure sounding UK support team say it's a known issue and they are working to fix it, but surely some message on the page to that effect would save so much frustration. Apart from the revenue and goodwill LindenLabs are losing, I suppose it's not good PR to admit that they are unable to sign up ANY new teen accounts from the UK I assume it's just the UK, as I spoke to someone on SL who says their kids signed up ok from the States last Saturday. Totally frustrating experience. Angelique Waydelich Have you already solved this issue?
The same thing is happening to me! I've been told that this is because I tried to register my son's account from my computer, and that LL has it set up to refuse registrations for the teen grid from a computer that already has an adult registered???
LL, please confirm or deny? This is really lame, since you are cutting off teens who share computers with their folks. It's undocumented, and hasn't been responded to for MONTHS. If you are really worried about teens getting accounts on the main grid, maybe you should worry about how hard you make it for them to register on the teen grid, eh? Trying to create new account for my daughter, but the Registration page allows us to create her name, says it's available, then returns with a message "Submit a valid Second Life name". The same last name is still available when we check, we re-input the information, it still shows that the name is available, but we can't get past the input name page. Is there some super sekrit workaround to get teens signed up for their Second Life?
I too have had this issue. I am trying to create an account for my teenager and it will not allow me. Please fix this issue or direct us to a link to solve this problem. Thank you
angelique waydelich, it is not just the UK, its also in Canada that we cannot sign up for the TG (i needed to make an alt for something).
There was an issue with accounts being created outside of the US as posted in WEB-734. That problem has now been fixed.
Is anyone still having issues registering? |
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Bug
Resolved
Major
Can't create teen grid new account on Firefox or IE -- no confirmation email
