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Key: WEB-1162
Type: New Feature New Feature
Status: Open Open
Priority: Normal Normal
Assignee: Unassigned
Reporter: Contagious Republic
Votes: 4
Watchers: 0
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3. Second Life Website - WEB

xstreetsl could use an "infinite redelivery" and "notify when new version available" for product with a price, but free updates.

Created: 13/Jun/09 04:06 PM   Updated: 29/Jun/09 05:21 AM
Component/s: XStreetSL
Affects Version/s: Not Versioned
Fix Version/s: None

Time Tracking:
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Environment: Any
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 Description  « Hide
xstreetsl could use an "infinite redelivery" and "notify when new version available" for product with a price, but free updates.

This would fix a long-standing problem which has entirely prevented the "pay once, get free updates for life" business model from functionning free from the usual problems:

-Being hackable. I tried 5 systems before the one I have now, they were all hackable. EASILY!

-Relying on inconstant features of xstreetsl.com or secondlife. I had 2 upgrade systems go bad.

-Being overly complicated, well beyond the patience of more than half the users. I had 2 systems in that category.

-Only working for certain business types due to extremely severe SL limitations - this is the problem I am stuck with now.

-Being forced to pay and personally setup custom hosting for persistent databases of who bought what (note: MOST sellers who would use the "buy once, free updates forever" are NOT database programmers).

The fix would be an "infinite redeliver on demand" checkbox on xstreetsl.com could be added to allow the seller to give free updates to costumers who bought once, and by extension free notices that upgrades do exist.

PRO:

*An opt-in business model that is rather useful, especially when you sell complex scripts who always seem to have one more bug to fix and the costumer would NEVER buy if he had to buy each bug fix version separately.

*Much easier than any system that exist now, regardless of how we can eventually overcome the various problems inworld simply having it as part of xstreetsl.com is "too cool for words" to script sellers especially. (-;

CON:

I can't think of anything against it, and if someone does it's certainly better to implement this than even the best update system existing inworld right now.



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Beware Hax added a comment - 22/Jun/09 12:59 PM
this is my business model.

Contagious Republic added a comment - 22/Jun/09 02:20 PM - edited
Pirated versions of my product are in circulation - AGAIN. I believe I am losing 300$ US a month over it. I will have to attempt changing my business model for my next version as in SL as there is no ending to SL permission quirks making my very script's code visible or permanently damaging the proof of purchase leaving some paying costumers with no ability to upgrade.

If there are not that many users voting for that issue, it's that users think programmers stick with the "if it has bugs, too bad, buy next version and hope!" are just being jerks.


Contagious Republic added a comment - 29/Jun/09 05:21 AM
My 6th system for the "free upgrades for life" model has failed miserably due to some updates by the Lindens, and I am again at the crossroads of BOTH rampant piracy and certain paying costumers not being able to use my product at all (also, the database of last month transaction download from secondlife.com does not work for some reason).

So what to do? Do I screw hundred upon hundreds of paying costumers of their free upgrades, or do I keep rampang piracy take away my rights? Or do I keep working on the free update systems, which take more time, effort, testing than my actual product and break without warning every 2 months on average?

This is the experience of the many. I will not say the technical details not to help the pirating. This means I have nothing left to say, but the issue still stands as extremely important to my business.