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Key: WEB-1079
Type: New Feature New Feature
Status: Resolved Resolved
Resolution: Duplicate
Priority: Normal Normal
Assignee: Unassigned
Reporter: Prokofy Neva
Votes: 0
Watchers: 0
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3. Second Life Website - WEB

Status "Resolved" Should Not Halt Addition or Change of Votes

Created: 07/May/09 11:33 PM   Updated: 11/May/09 08:48 AM
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Component/s: None
Affects Version/s: Not Versioned
Fix Version/s: None

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Just because a resident or Linden decides an issue should be marked "resolved" should not mean that voting should cease on that matter, or that votes cannot be removed. No harm is done by leaving votes open to continue recording, and to enable people to change/withdraw their vote if need be.

As is known, after prolonged discussion and opposition, a related proposal, WEB-382 was in fact passed, to end the practice whereby people's proposals on the JIRA were being prejudiciously closed against the author's will, either as a form of harassment, or merely to silence criticism. Eventually, the Lindens ruled that in fact an item cannot be closed without its author's consent. Although this item is marked "workingonit Linden," I'm not sure in fact it's in the queue to be implemented, or whether it is is being implemented with the suggested time-out of 30 days, so that items close if a motion to close comes and the author doesn't respond.
http://jira.secondlife.com/browse/WEB-382

Meanwhile, all that's happened as everyone knows is that the new 'closed' is 'RESOLVED'. Now, when someone wants to lock up voting and stop discussion and/or grief someone they disagree with, they just mark an issue RESOLVED.

There is objectively never any reason to cease voting and expression of sentiment on a bug or feature. Even if an issue is marked "won't do" or "resolved" in some fashion because of technical or policy reasons by Lindens, there's no reason not to continue to allow the residents to mark the issue as continuing to be of concern. Second Life's software has changed dramatically over the years, and things that seemed impossible to conceive of years ago are now standard (once there were only 10 groups allowed; now there are 25, etc.).



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Harleen Gretzky added a comment - 08/May/09 02:26 AM
Duplicate of WEB-447

Prokofy Neva added a comment - 08/May/09 02:59 AM
No, not a duplicate, as this proposals calls not to halt addition or change and the other version speaks only about not halting.

I think this is a fuller explanation and the other one should close.


Prokofy Neva added a comment - 08/May/09 03:04 AM
Once someone assaults your JIRA proposal with RESOLVED you cannot take any action to reverse its status to NOT RESOLVED in any way. That stops votes.

On the other proposal, the Lindens say, "Go vote for this on the Atlassian Jira, it depends on them adding this to their software."

But that requires joining Atlassian's JIRA, registering, etc. Why should we have to do that? Votes on this matter should be accepted here. So I am changing to "contact support" to urge the Lindens to put this back and let people vote on it, end of story, I fail to see the need for "resolving" it and shoving us off to Atlassian.


Ellla McMahon added a comment - 08/May/09 08:31 AM
The information from JIRA issue posting guidelines - Status of your Issue is

Resolved
This is an implicit assignment back to the reporter of the issue. It is not closed yet, but rather in a state of limbo that depends on the resolution. It's up to the Reporter to decide whether to reopen an issue, or close it.

Is the Reopen option, left sidebar, available to you ? If it isn't, would you like me to Reopen this issue ?


Gigs Taggart added a comment - 08/May/09 09:18 AM
You can vote on reopened bugs. I don't understand what the problem is here.

Harleen Gretzky added a comment - 08/May/09 11:17 AM
Resolving an issue does not halt addition or change to the issue, nor discussion. One can still edit the issue or comment on the issue. it only stops voting currently. So I still do not how this is not a duplicate.

Prokofy Neva added a comment - 08/May/09 04:02 PM
Gigs, you cannot vote on RESOLVED matters.

Ella, Re-open didn't seem to work, that's why I put "call staff". Did you yourself reopen it?

Duh, Harleen. But that's not what the problem is. The problem is that now that close doesn't close off the author, as some would like it to do, RESOLVED closes the vote, and is used then to stop voting.

Voting must continue; there's no reason not to have it continue. But the Lindens said on the other JIRA that this is an Atlassian issue (i.e. the makers of JIRA itself) and we need to go vote on them to change this feature.

I don't like being driven to Atlassian, outside of SL, where there is a lack of understanding of what this JIRA is actually needed for here in a world, as distinct from just some flat computer program. And the same mentality can prevail there.

Therefore, I don't want this issue "resolved" because then there is no way to see if votes would collect on it or not. Resolving does shut off votes, and "discussion" is not sufficient substitute for removal of voting powers.


Harleen Gretzky added a comment - 08/May/09 04:21 PM
Then why is this not a duplicate of WEB-447? What additions and changes are you talking about?

Ellla McMahon added a comment - 08/May/09 04:47 PM
Prokofy, Lex Neva reopened this issue 08/May/09 09:09 AM .. please see Change History at the top of the comments section.

Harleen Gretzky added a comment - 08/May/09 05:25 PM

Once someone assaults your JIRA proposal with RESOLVED you cannot take any action to reverse its status to NOT RESOLVED in any way.

Why not as Gigs said you just reopen it and voting continues.


Prokofy Neva added a comment - 10/May/09 11:27 AM
If re-open in fact undoes the RESOLVED status, great! Evidently it does, although that option doesn't stand out.

The problem is that while you are in the RESOLVED mode looking at all the resolved choices, there isn't an option that says "remove RESOLVED" or "unresolve," so to speak.

You have to "just know" that first you have to reopen it, and then the resolved will "magically disappear". I'm glad that can happen. However, I see that this is confusing, the interface isn't intuitive for the normal person as I've just illustrated, and votes should still be left going even if something is toggled to resolved status.


Harleen Gretzky added a comment - 10/May/09 12:11 PM
Still wonders why this is not a duplicate of WEB-447? And what additions and changes are you talking about?

Prokofy Neva added a comment - 10/May/09 01:16 PM
I told you already, Harleen, it's obvious if you aren't being literalist: the additions or changes of your vote.

Harleen Gretzky added a comment - 10/May/09 05:30 PM
OK, I will ask a different way, how does WEB-447 not call for halting additions or changes of your vote and this proposal does?

Alexa Linden added a comment - 11/May/09 08:48 AM
Duplicate of WEB-447