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Issue Details (XML | Word | Printable)

Key: VWR-9976
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Critical Critical
Assignee: WorkingOnIt Linden
Reporter: doP Kidd
Votes: 4
Watchers: 3
Operations

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1. Second Life Viewer - VWR

slow opening texture picker module causing disconnection of the simulator for Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)

Created: 20/Oct/08 08:17 PM   Updated: 02/Nov/08 02:01 PM
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Component/s: Crashes
Affects Version/s: 1.21
Fix Version/s: None

File Attachments: 1. Text File doP Kidd SL Log 23-10-08 07-15.txt (140 kB)

Environment:
CPU: AMD Athlon (Thunderbird core) (807 MHz)
Memory: 640 MB
OS Version: Microsoft Windows 2000 Service Pack 4 (Build 2195)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: RADEON 7200 DDR x86/MMX/3DNow!
OpenGL Version: 1.3.1050 Win2000 Release

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18964 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 22/24800 (0.1%)
Issue Links:
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Last Triaged: 22/Oct/08 08:45 AM
Linden Lab Issue ID: DEV-22678


 Description  « Hide
  • The bugs reported here are since the Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release) version.
    BUT
  • The Second Life Release Candidate 1.21.5.9870 encountering the same problems.
    ( i tryed the old Second_Life_1-18-5-3 witch is also affected)
    AND
  • The Hippo_OpenSim_Viewer 1.20.6.86975 encountering the same problems.
    WHILE
  • The previous mandatory version does none create of these problems.
    IT WOULD MEAN
  • The amendment witch creates the slow and disconnection problems, would be to seek server side and not viewer side.
    BUT :o)
  • I tested to reinstall the Second_Life_1-20-17-98669 preview version which seems (to me) to be the only version that is not affected by the bug.

Description of observed problems :

1) From the build tool box, in the texture tab, when you click on the thumbnail to open textures picker, the window selector ask at least 30 to 45 seconds to be open, at best cases.

2) About once out of 5, pending opening of the textures window picker, it freezes for a minute, after this minute a message appears indicating that there was a disconnection of the simulator, proposing to close the viewer, the minimap was red.

3) Broadly speaking, this version seems to create much more slow to download textures, prims, freezes the camera so often.

I am aware that my operating system is old, but the previous version before the 1.21.6 (99587) one, did not create all these problems.
These problems since this new version, meant purely and simply for builders an inability to work.

LOG INFO :
I add below my logs, following a forced sim disconnection, after clicking the texture picker, as indicated above.
I have no crashe log because it is not a crash, but a disconnection.

ALTERNATIVE SOLUTION :
And quick solution to solv this problem for all users windows on the commentary in footnotes.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Ellla McMahon added a comment - 21/Oct/08 05:12 PM
doP, thank you for reporting these issues and commenting on the main issue VWR-8818 1.21 Texture Picker Lags. Please add your comment and vote to VWR-8503 Textures loading worse than ever since new upgrade.

re your freezing/disconnection issue, before you restart Second Life, please attach your SecondLife log and Crash Report to this issue.

Thank you : )


kaiya manbi added a comment - 22/Oct/08 09:18 AM
Yes, driving me totaly mad.... texture tab, selecting the thumbnail of texture freezes me for up to 20 seconds.... very glad to see im not the only one.. and beg and pray that this gets resolved fast.... its made my design time triple........

Ellla McMahon added a comment - 23/Oct/08 07:59 AM
doP, thank you for adding your SecondLife log.

Please can check you have the latest graphics drivers by either going to your manufacturer's site or by checking here
Knowledge Base > Second Life Info > Solution Finder > Technical Issue > How do I get the latest drivers for my graphics card? Topic #: 4051-3884
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3884


Kaiya, please add your comment and vote to the main issue VWR-8818 1.21 Texture Picker Lags

Thank you : )


doP Kidd added a comment - 24/Oct/08 01:35 PM
Thank you Ellla to add my logs in attachment.

Yes of course, I have the newest drivers for my video card.

I am far to be the only one affected by the problem of slow texture picker opening delay , and some other persons have said to me they encountered the same disconnection phenomenon after this delay.


doP Kidd added a comment - 24/Oct/08 10:44 PM - edited
For users who need a quick waiting solution to work again normally until the bug is resolved, I suggest the simple solution to reinstall the previous Second_Life_1-20-17-98669- version witch works normally and does not seem be affected by this textur picker delay bug :

Steps:
My advice is to proceed this installation into a different folder than the default installation folder of Second Life, for example install this version in the C: \Program Files\Second_Life_1-20-17-98669 \ without overwriting the current version, and after intallation to create a shortcut of the SecondLife.exe to the desktop renaming it "Second_Life_1-20-17-98669"

Download Second_Life_1-20-17-98669 here:

http://wiki.secondlife.com/wiki/Old_versions#1.20.17


Julia Faulkland added a comment - 26/Oct/08 04:33 AM

dan linden added a comment - 31/Oct/08 04:40 PM
Resolving as a duplicate of VWR-8503 and/or VWR-8818

doP Kidd added a comment - 02/Nov/08 01:59 PM - edited
Thank you Julia.