[#VWR-9807] The new viewer creates weird objects projecting from different points on my screen as I move around or use my camera controls. This prevents me from being able to see what I'm looking at and I have to relog but then it keeps happening. I can send a pic.

1. Second Life Viewer - VWR

The new viewer creates weird objects projecting from different points on my screen as I move around or use my camera controls. This prevents me from being able to see what I'm looking at and I have to relog but then it keeps happening. I can send a pic.

Created: 15/Oct/08 10:07 AM Updated: 15/Oct/08 05:04 PM

Return to search

Component/s:

Graphics, Performance, User Interface

Affects Version/s:

1.20

Fix Version/s:

None

File Attachments:

DxDiag.txt (43 kB)

Image Attachments:

1. screenshot-1.jpg
(290 kB)

Environment:

« Hide

CPU: Intel Pentium M Series Processor (798 MHz)
Memory: 1024 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: MOBILITY RADEON X300 x86/SSE2
OpenGL Version: 2.0.5279 WinXP Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18834 (Mozilla GRE version 1.8.1.13_0000000000)

Issue Links:

Duplicate

This issue duplicates:

VWR-3258 Rendering glitches: triangle glitches, vertex tears, etc. on some ATI cards with VBO on

Description

« Hide

This problem happens no matter where I go in SL. I get strange graphic objects projecting out from various parts of the environment that I'm in which prevents me from being able to view the environment, sometimes to the point that I cannot even see where I'm going. If I relog, it temporarily resolves the problem but it always returns. This never happened with the last version of the viewer and I actually reverted back to the old version until I was forced to upgrade. I have a picture but can't attach as it's in my inventory.

All

Comments

Change History

Sort Order:

[ Permlink | « Hide ]

Ellla McMahon added a comment - 15/Oct/08 11:17 AM

Merrow, this sounds like you may have "Show Updates" checked.

Are you seeing strange trails of blue, green, or red shapes (often triangles) from objects inworld? There's a very good chance you enabled Second Life's update indicators. These are activated by hitting Ctrl+Alt+Shift+U or opening the Advanced menu and selecting Advanced > Show Updates. The update indicators can be toggled on or off using the methods described above.

Knowledge Base > Second Life Info > Menus and Controls > I see blue, green, or red triangles coming from objects inworld that I think shouldn't be there. Topic #: 4051-4636
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4636

If this doesn't resolve your issue please

Please run the DirectX Diagnostic Tool

XP: Click on the Start button and select Run. In the Open text box. Enter "dxdiag" and click OK > Save All Information.

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > What is a graphics card? Will mine work with Second Life? How do I tell which one I have? Topic #: 4051-3886
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3886

Please attach the text file to this issue.

Please attach a screenshot of your issue. [This explains how to : http://wiki.secondlife.com/wiki/Debug_Help > Using Second Life's built-in tools

Thank you : )

Resolving re JIRA guidelines http://wiki.secondlife.com/wiki/Issue_tracker Please reopen [left sidebar] with further comment if you still have this issue.

[ Permlink | « Hide ]

Merrow Lorefield added a comment - 15/Oct/08 03:50 PM

I was sent a list of instructions, the first of which did not work. I'm now trying to attach the DXDIAG file and a screenshot, but I get an error indicating that this issue is CLOSED.

[ Permlink | « Hide ]

Merrow Lorefield added a comment - 15/Oct/08 03:56 PM

This only happens with this new viewer. I actually had to revert to the older viewer to avoid this, but now it seems I have not choice in the matter.

[ Permlink | « Hide ]

Ellla McMahon added a comment - 15/Oct/08 05:03 PM

Merrow, thank you for your feedback and particularly the screenshot.

DxDiag Report : Driver Version: 6.14.0010.6561 (English) Driver Date/Size: 8/4/2005 06:10:38 WHQL Logo'd: Yes

This seems the same issue that was reported here VWR-3258

Please disable (uncheck) VBO (Edit, Preferences, Graphics, Hardware Options)

It would also be worth checking to see if there's an updated driver for your Graphics Card

You can check you have the latest graphics drivers by either going to your manufacturer's site or by checking here
Knowledge Base > Second Life Info > Solution Finder > Technical Issue > How do I get the latest drivers for my graphics card? Topic #: 4051-3884
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3884

Thank you : )