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Issue Details (XML | Word | Printable)

Key: VWR-9762
Type: Bug Bug
Status: Resolved Resolved
Resolution: Needs More Info
Priority: Critical Critical
Assignee: Unassigned
Reporter: Roland Francis
Votes: 1
Watchers: 1
Operations

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1. Second Life Viewer - VWR

Viewer slows down to a complete complete freeze and blacking out screen

Created: 13/Oct/08 09:45 AM   Updated: 18/Nov/08 01:33 PM
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Component/s: Graphics, Performance
Affects Version/s: 1.20, 1.21 Release Candidate
Fix Version/s: None

Environment:
Second Life 1.20.17 (98669) Oct 5 2008 10:25:42 (Second Life Release)

You are at 285137.7, 266097.6, 67.7 in Tefnut located at sim2963.agni.lindenlab.com (216.82.19.206:13002)
Second Life Server 1.24.9.98659

CPU: Intel Core 2 Series Processor (1867 MHz)
Memory: 2046 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1600 Series
OpenGL Version: 2.1.7976 Release
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18786 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 21/2498 (0.8%)
Issue Links:
Relates
 


 Description  « Hide
Viewer becomes slower up to a level that functioning is impossible and screen blacks out and very slowly swaps between a screenshot, the actual viewer and black again. Processor speed is normal, Memory consumption seems to be normal (up to 600000K), but computer is completely consumed by SL.

Problem occurs (very much) faster when zooming far in with the camera.



 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Maggie Darwin added a comment - 13/Oct/08 12:13 PM
Other than the "memory consumption seems normal" I'd say you were looking at something very similar to VWR-8841...although on 1.20 I'd expect to see VWR-3943 symptoms, which you are not.

Are you sure about that memory number? I'm having a good day in SL when my Virtual Size is like 1.5 gigabytes, and a crash is about to happen when it gets to 2 gig. How you are getting it to run in 600 meg I'd like to know...


Maggie Darwin made changes - 13/Oct/08 12:13 PM
Field Original Value New Value
Link This issue Relates to VWR-3943 [ VWR-3943 ]
Maggie Darwin made changes - 13/Oct/08 12:13 PM
Link This issue Relates to VWR-8841 [ VWR-8841 ]
Ramzi Linden added a comment - 13/Oct/08 06:52 PM
Thanks for this report Roland. However, can you provide us with more information?

a) does this reproduce 100% of the time?
b) how long from logging in fresh does it take for the slowdown to occur-- and until "functioning is impossible"?
c) are there specific repro steps or particular locations where you are observing this? For example, repro steps might begin:

>> "1. First, disable camera constraints in the Advanced menu.
>> 2. Move your view around a store with lots of textures...."
... But those are just a guess. Please let us know what kinds of viewer activity you do when this bug occurs.


Ramzi Linden made changes - 13/Oct/08 06:52 PM
Priority Showstopper [ 1 ] Critical [ 2 ]
Sue Linden made changes - 13/Nov/08 11:07 AM
Workflow jira-2007-12-22a [ 60380 ] jira-2008-11-14 [ 64383 ]
Sue Linden made changes - 13/Nov/08 11:28 AM
Workflow jira-2007-12-22a [ 64383 ] jira-2008-11-14 [ 71992 ]
Sue Linden made changes - 13/Nov/08 04:57 PM
Workflow jira-2008-11-14 [ 71992 ] jira-2008-11-14a [ 96157 ]
Sue Linden made changes - 13/Nov/08 05:12 PM
Workflow jira-2008-11-14 [ 96157 ] jira-2008-11-14a [ 101564 ]
Sue Linden made changes - 13/Nov/08 05:21 PM
Workflow jira-2008-11-14 [ 101564 ] jira-2008-11-14a [ 104845 ]
Sue Linden made changes - 13/Nov/08 05:33 PM
Workflow jira-2008-11-14 [ 104845 ] jira-2008-11-14a [ 109830 ]
Sue Linden made changes - 13/Nov/08 06:03 PM
Workflow jira-2008-11-14 [ 109830 ] jira-2008-11-14a [ 120000 ]
Sue Linden made changes - 13/Nov/08 06:28 PM
Workflow jira-2008-11-14 [ 120000 ] jira-2008-11-14a [ 129408 ]
Sue Linden made changes - 13/Nov/08 06:47 PM
Workflow jira-2008-11-14 [ 129408 ] jira-2008-11-14a [ 136643 ]
Alexa Linden made changes - 18/Nov/08 01:33 PM
Resolution Needs More Info [ 4 ]
Status Open [ 1 ] Resolved [ 5 ]