
| Key: |
VWR-9594
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| Type: |
Bug
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| Status: |
Closed
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| Resolution: |
Duplicate
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| Priority: |
Normal
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| Assignee: |
Unassigned
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| Reporter: |
absolute balderdash
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| Votes: |
0
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| Watchers: |
0
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If you were logged in you would be able to see more operations.
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All of a sudden the torso, arms and hands on my av have turned pink but only when I use a skin from my inventory. When I use a skin from the Library section of the inventory the pink goes away. Also happens with latest version Second Life 1.20.17 (98669).
Concierge chat log
===============
Belinda: Thank you for contacting us. Your Linden helper is probably talking to multiple people at the same time, so please describe your issue in detail while you wait for them to become available.
Belinda: Hello, How can I help you?
Absolute_Balderdash: hi, i have a problem with the top part of my av being pink
Belinda: ok, have you tried to rebake?
Absolute_Balderdash: seems to make no diff
Absolute_Balderdash: have cleaered cache and relogged
Absolute_Balderdash: as well
Belinda: have you gone into appearence and back out again?
Absolute_Balderdash: is from neck down to waist
Absolute_Balderdash: yes
Absolute_Balderdash: and taken all clothes off and chanehd skins
Absolute_Balderdash: does not turn up pink on my friends view
Belinda: can you please go into preferences > graphics > and turn of hardware skinning
Belinda: off*
Absolute_Balderdash: ok, done that
Absolute_Balderdash: still pink
Belinda: any change?
Belinda: do you have two monitors?
Absolute_Balderdash: yes
Belinda: is SL on your primary monitor?
Absolute_Balderdash: yes
Belinda: what is your graphics card?
Absolute_Balderdash: nvidia 8800gt
Belinda: are you on a mac or pc?
Absolute_Balderdash: pc
Absolute_Balderdash: CPU: Intel Core 2 Series Processor (2393 MHz) Memory: 3070 MB OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8800 GT/PCI/SSE2 OpenGL Version: 2.1.2
Absolute_Balderdash: has just started doing it today - never had this before LOL
Belinda: what was the previous version of the client you were using?
Absolute_Balderdash: the RC
Belinda: can you check if you have the driver version: GeForce Release 178
Absolute_Balderdash: but is happening on both the offical and RC versions
Absolute_Balderdash: yes, i upgraded to that today as well
Belinda: ok our last attempt before it has to go to bug report - can you please check beacons are all off, and Show updates is off. Also, please go to Advanced > character > tests and try to apply one of those test characters...
Absolute_Balderdash: ok, test female has got rid of it
Absolute_Balderdash: but when i put norml shape and skin on it comes back
Belinda: argh
Belinda: if you try a different skin?
Absolute_Balderdash: mm its when i put the skin on
Belinda: so ANY skin, or a particular one?
Absolute_Balderdash: seems any other skin so far
Belinda: ok I hate to do this to you without finding some kind of resolution, but can you please raise this as a bug report in jira.secondlife.com
Absolute_Balderdash: mmm, skins from libary seems to be ok
Absolute_Balderdash: is wierd
Belinda: very 
Belinda: I think we do need to get a bug report on this - if you can put in it all the things we have tried, and the client versions you have used too..
Absolute_Balderdash: ok, thx
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Description
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All of a sudden the torso, arms and hands on my av have turned pink but only when I use a skin from my inventory. When I use a skin from the Library section of the inventory the pink goes away. Also happens with latest version Second Life 1.20.17 (98669).
Concierge chat log
===============
Belinda: Thank you for contacting us. Your Linden helper is probably talking to multiple people at the same time, so please describe your issue in detail while you wait for them to become available.
Belinda: Hello, How can I help you?
Absolute_Balderdash: hi, i have a problem with the top part of my av being pink
Belinda: ok, have you tried to rebake?
Absolute_Balderdash: seems to make no diff
Absolute_Balderdash: have cleaered cache and relogged
Absolute_Balderdash: as well
Belinda: have you gone into appearence and back out again?
Absolute_Balderdash: is from neck down to waist
Absolute_Balderdash: yes
Absolute_Balderdash: and taken all clothes off and chanehd skins
Absolute_Balderdash: does not turn up pink on my friends view
Belinda: can you please go into preferences > graphics > and turn of hardware skinning
Belinda: off*
Absolute_Balderdash: ok, done that
Absolute_Balderdash: still pink
Belinda: any change?
Belinda: do you have two monitors?
Absolute_Balderdash: yes
Belinda: is SL on your primary monitor?
Absolute_Balderdash: yes
Belinda: what is your graphics card?
Absolute_Balderdash: nvidia 8800gt
Belinda: are you on a mac or pc?
Absolute_Balderdash: pc
Absolute_Balderdash: CPU: Intel Core 2 Series Processor (2393 MHz) Memory: 3070 MB OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 8800 GT/PCI/SSE2 OpenGL Version: 2.1.2
Absolute_Balderdash: has just started doing it today - never had this before LOL
Belinda: what was the previous version of the client you were using?
Absolute_Balderdash: the RC
Belinda: can you check if you have the driver version: GeForce Release 178
Absolute_Balderdash: but is happening on both the offical and RC versions
Absolute_Balderdash: yes, i upgraded to that today as well
Belinda: ok our last attempt before it has to go to bug report - can you please check beacons are all off, and Show updates is off. Also, please go to Advanced > character > tests and try to apply one of those test characters...
Absolute_Balderdash: ok, test female has got rid of it
Absolute_Balderdash: but when i put norml shape and skin on it comes back
Belinda: argh
Belinda: if you try a different skin?
Absolute_Balderdash: mm its when i put the skin on
Belinda: so ANY skin, or a particular one?
Absolute_Balderdash: seems any other skin so far
Belinda: ok I hate to do this to you without finding some kind of resolution, but can you please raise this as a bug report in jira.secondlife.com
Absolute_Balderdash: mmm, skins from libary seems to be ok
Absolute_Balderdash: is wierd
Belinda: very 
Belinda: I think we do need to get a bug report on this - if you can put in it all the things we have tried, and the client versions you have used too..
Absolute_Balderdash: ok, thx
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Show » |
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VWR-7957. Please vote for it.thank's !