[#VWR-9508] major frame rate loss and Visual C+++ Runtime Errors

1. Second Life Viewer - VWR

major frame rate loss and Visual C+++ Runtime Errors

Created: 02/Oct/08 08:22 PM Updated: 25/Oct/08 11:37 AM

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Component/s:

Crashes

Affects Version/s:

1.20

Fix Version/s:

None

Environment:

Vista, ru nning in XP SP2 mode. Vid Card BFG 8600 GT OC. 512 Vid ram. AMD 64 running in 32 Bit mode, 2.2 GHZ

Issue Links:

Relates

This issue Relates to:

VWR-2095 Runtime Error message from the Microsoft Visual C++ Runtime Library

Description

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Getting massive frame rate slow down with this viewer, C+++ run time errors. I've tried all the bug fixed versions of 1.20 and end up back on 1.19.1.4 because 1.20 is so bad still

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Ellla McMahon added a comment - 25/Oct/08 11:36 AM

ErikGage, thank you for reporting this.

Please try the latest Viewer 1.21.6 http://secondlife.com/support/downloads.php

Please see this Wiki article "Turn off WindLight rendering" http://wiki.secondlife.com/wiki/Turn_off_WindLight_rendering

On the login screen, before you connect to Second Life please go to Edit > Preferences > Graphics and set it to Low. Please check Custom and turn off Avatar Imposters. Under Hardware Options please set Texture memory no more than half your graphics memory.

Please check you have the latest graphics drivers by either going to your manufacturer's site or by checking here

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > How do I get the latest drivers for my graphics card? Topic #: 4051-3884
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3884

Also, please see these articles in Knowledge Base

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > I have a lot of lag. How can I improve performance ? Topic #: 4051-4207
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4207

Knowledge Base > Second Life Info > Second Life Software Questions > How do I check for packet loss (network lag)? Topic #: 4051-4237
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4237

If this is still an issue. please could you add some further information

Please comment on your full computer environment Help > About Second Life, this will also say which region you are having an issue with.

Please run the DirectX Diagnostic Tool

Please attach the text file to this issue.

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > What is a graphics card? Will mine work with Second Life? How do I tell which one I have? Topic #: 4051-3886
http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3886

Before you restart Second Life please attach your latest SecondLife log and CrashReport to this issue

Thank you : )

Resolving re JIRA guidelines http://wiki.secondlife.com/wiki/Issue_tracker Please reopen [left sidebar] with the further information if you still have this issue.
For account-specific help please post a Ticket with Support http://secondlife.com/support/

[ Show » ]

Ellla McMahon added a comment - 25/Oct/08 11:36 AM ErikGage, thank you for reporting this. Please try the latest Viewer 1.21.6 http://secondlife.com/support/downloads.php Please see this Wiki article "Turn off WindLight rendering" http://wiki.secondlife.com/wiki/Turn_off_WindLight_rendering On the login screen, before you connect to Second Life please go to Edit > Preferences > Graphics and set it to Low. Please check Custom and turn off Avatar Imposters. Under Hardware Options please set Texture memory no more than half your graphics memory. Please check you have the latest graphics drivers by either going to your manufacturer's site or by checking here Knowledge Base > Second Life Info > Solution Finder > Technical Issue > How do I get the latest drivers for my graphics card? Topic #: 4051-3884 http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3884 Also, please see these articles in Knowledge Base Knowledge Base > Second Life Info > Solution Finder > Technical Issue > I have a lot of lag. How can I improve performance ? Topic #: 4051-4207 http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4207 Knowledge Base > Second Life Info > Second Life Software Questions > How do I check for packet loss (network lag)? Topic #: 4051-4237 http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4237

If this is still an issue. please could you add some further information

Please comment on your full computer environment Help > About Second Life, this will also say which region you are having an issue with.

Please run the DirectX Diagnostic Tool

Vista: Click Start > (in start search) Type dxdiag > Click on the programme > Save All Information. XP: Click on the Start button and select Run. In the Open text box. Enter "dxdiag" and click OK > Save All Information. Please attach the text file to this issue. Knowledge Base > Second Life Info > Solution Finder > Technical Issue > What is a graphics card? Will mine work with Second Life? How do I tell which one I have? Topic #: 4051-3886 http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=3886

Before you restart Second Life please attach your latest SecondLife log and CrashReport to this issue

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > Where do I find my Second Life diagnostic logs? Topic #: 4051-4209 http://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=4209 Thank you : ) Resolving re JIRA guidelines http://wiki.secondlife.com/wiki/Issue_tracker Please reopen [left sidebar] with the further information if you still have this issue. For account-specific help please post a Ticket with Support http://secondlife.com/support/