[#VWR-9373] Freezing and Crashing when switching from Antialiasing and/or Anisotropic Filtering.

1. Second Life Viewer - VWR

Freezing and Crashing when switching from Antialiasing and/or Anisotropic Filtering.

Created: 27/Sep/08 01:37 PM Updated: 07/May/09 06:18 PM

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Component/s:

Crashes

Affects Version/s:

1.21 Release Candidate

Fix Version/s:

None

File Attachments:

SecondLife.log (52 kB)
2.

SecondLifeCrashReport.log (215 kB)
3.

SecondLifeCrashReport.log (109 kB)

Environment:

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CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2493 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8700M GT/PCI/SSE2
OpenGL Version: 2.1.2

Issue Links:

Relates

This issue Relates to:

VWR-12080 Meta-Issue: Issues with ATI Catalyst 7.12-9.10

This issue is related to by:

VWR-13286 Crash/hang when enabling anisotropic filtering or anti-aliasing

~~VWR-10380~~ client crash when setting anti aliases to 4x or enabling antisotropic filter

Description

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When switching to or from Antialiasing and/or Anisotropic filtering, viewer 1.21.3 freezes then crashes O_o
Unsure of any information I can give, it doesn't matter where one does it, just switching to or from, crashy crashy :/
That is all...

(I'd post crash logs, but I can't remember how to get to them @_@ )

All

Comments

Change History

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Ellla McMahon added a comment - 27/Sep/08 04:43 PM

Jessicka, this article gives you details about where to find the Second Life logs and Crash Reports.

Knowledge Base > Second Life Info > Solution Finder > Technical Issue > Where do I find my Second Life diagnostic logs? Topic #: 4051-4209
http://secondlife.com/support/?questionID=4209

It will also be useful to know which graphics driver version you are using.

Thank you

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Jessicka Graves added a comment - 30/Sep/08 07:59 PM

6.14.11.6532 I think is the driver version, though this hasn't been a problem in any other SL version, so why now o_O

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Ramzi Linden added a comment - 01/Oct/08 07:06 PM

Can you post the crash log that you get immediately after a crash, so that we might investigate?

On WinXP these are usually found at:

C:\Documents and Settings{your_username}\Application Data\SecondLife\logs\SecondLifeCrashReport.log
also helpful to include: C:\Documents and Settings{your_username}\Application Data\SecondLife\logs\SecondLife.log

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Jessicka Graves added a comment - 02/Oct/08 01:31 AM

Logs posted as promise, they were still hidden items, but found'em.

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Shadowquine Maltz added a comment - 18/Oct/08 11:49 AM - edited

Edit: Okay, installed latest update to video drivers (released 3 days ago) and Anti-aliasing works without a hitch now. I hadn't tried to enable it before Oct 15th (release date of the new drivers) so I can't say if it was an issue before then or not. Also, I have an older ATI card so I can't say if there's a new driver for all cards to fix this.

Adding my Crash report as I'm getting this problem in the latest RC viewer, too. Report is from crashing before I installed new drivers.

Environment:
CPU: AMD (Unknown model) (1808 MHz)
Memory: 1024 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: GIGABYTE Radeon X1600 PRO
OpenGL Version: 2.1.8086 Release

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Ramzi Linden added a comment - 20/Oct/08 10:18 AM

Shadowquine, could you clarify your comment? I understand that updating your video drivers caused the crash to STOP when using the official viewer 1.21.6. Correct?

But you ares still getting the crash in the RC viewer? What version of the RC viewer? Please let us know. Thanks.

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Jessicka Graves added a comment - 21/Oct/08 10:03 PM

Oh yeah, Ramzi, the bug is still around in the main viewer I believe.

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Jessicka Graves added a comment - 23/Dec/08 04:49 PM - edited

And still exists in 1.22.3, 1.22.4...5...6...7...8

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Mocksoup Graves added a comment - 19/Feb/09 10:56 PM

CPU: AMD (Unknown model) (2210 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: Radeon X1650 Series
OpenGL Version: 2.1.8395 Release

Happening to me too. It wasn't a problem until now

Same issue. Turning on Anisotropic filtering crashes me every time.