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Issue Details (XML | Word | Printable)

Key: VWR-9292
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Critical Critical
Assignee: Unassigned
Reporter: wayfinder wishbringer
Votes: 0
Watchers: 1
Operations

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1. Second Life Viewer - VWR

Jackets interfering with Pants

Created: 22/Sep/08 07:23 PM   Updated: 12/Nov/08 08:33 PM
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Component/s: Graphics
Affects Version/s: 1.20
Fix Version/s: None

File Attachments: None
Image Attachments:

1. Skin Problems_001.JPG
(90 kB)

2. Skin Problems_002.JPG
(103 kB)

3. Skin Problems_003.JPG
(110 kB)

4. Skin Problems_004.JPG
(108 kB)
Environment:
Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 202279.5, 245014.8, 21.8 in ElvenHearth located at sim7724.agni.lindenlab.com (8.10.147.217:12035)
Second Life Server 1.24.5.96115

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18292 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 666/142255 (0.5%)
Issue Links:
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 Description  « Hide
Just recently, jackets have started interfering with pants. This is showing up on skin problems as well. Enclosing 4 photos illustrating the issue.

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wayfinder wishbringer added a comment - 22/Sep/08 07:26 PM
Photo 1 shows an Ork skin. It is fully modifyable. There are no skin textures uploaded. Yet the head, torso and legs are showing three different colors and when the color is modified... only the legs change.

Photo 2 shows an avatar without a jacket. The pants are fine.

Photo 3 shows the same avatar with the addition of a jacket worn with this outfit for months. The jacket addition causes the pants to turn white.

Photo 4. Tested this with several jackets. In every case, the jacket overrode the pants.


Ellla McMahon added a comment - 22/Sep/08 08:08 PM
Wayfinder, if you have one of the Nvidia 177 series of drivers, then this issue is probably a duplicate of VWR-7957.

There is a workaround posted in the comment by Chalice Yao - 19/Sep/08 03:01 AM

Thank you


wayfinder wishbringer added a comment - 22/Sep/08 08:42 PM
Hi Ella. Thanks. Yes, I checked and I'm using the latest Nvidia drivers... 1.77.

However, I noted this comment on the other JIRA post:

Elsa Little - 26/Jul/08 06:26 PM
my husband recently purchased a GTX280 and this issue seems to occur regardless of what drivers or SL candidate combination I attempt to use.

I only recently updated my Nvidia system, so this seems to indeed coincide with that issue. I was able to access SL through an older Nvidia 7900 card using an older driver and the problem disappeared. So it appears you're right on this one. Unfortunately the fix by Chalice has to be applied every time we log on... so I hope LL fixes this one quick.


wayfinder wishbringer added a comment - 22/Sep/08 08:56 PM
Additional info:

Apparently this isn't a bug in the Nvidia driver, but a problem on SL's side.

Once I accessed SL through the 7900 card and the avatar appeared correctly, I logged off and accessed SL through the 9800 GTX again. Problem gone! Apparently something happened upon accessing through the 7900 card that fixed the bug... which therefore apparently exists in SL somewhere. Logically, if the problem existed with the 9800 driver... it would have persisted. The fact that logging in with the 7900 fixed the problem (at least on that piece of clothing) indicates that some kind of indicator somewhere on SL is being messed up (or some such wierd thing). Posting this identical finding in the other JIRA as well.


Maggie Darwin added a comment - 23/Sep/08 07:30 AM
I've been trying for months to get a call on whether this is a driver problem or a viewer problem. pjira should not be a one-way conduit of useful data for LL devs, some information should be flowing the other way too.

wayfinder wishbringer added a comment - 23/Sep/08 12:28 PM
Yeah Maggie, I'd guess at this time it's not an Nvidia issue... because that issue can clean up as shown above. Has to be SL side. Was of course unpredictable on LL's part. But needs to be fixed nevertheless. Found out it's been reported for months now, so SL really needs to adapt to the world a little faster and get this one done. Folks are constantly told to download the latest graphics drivers... and older graphics drivers don't work with the 9800 GTX (a very popular card right now due ot its amazing power and terrific price drop).

Phli Foxchase added a comment - 24/Sep/08 03:34 AM
Same bug as VWR-7957.
Please vote for it.
Thank's.

Gellan Glenelg added a comment - 07/Oct/08 12:20 PM
This issue should not have been resolved as "Fixed".

It looks likely that you have an NVIDIA graphics card with version 177 or 178 drivers.

There are known avatar rendering issues for these driver versions:

  • VWR-7957 (Clothing skinning error on nVidia)
  • VWR-9358 (Texture rendering problem Nvidia 178.13 release drivers)
  • VWR-8261 (With some clothes, viewer renders buttocks and legs totally white)

The following workaround has been reported:

  • Enable the Advanced Menu (Ctrl-Alt-D)
  • Disable rendering of Palletized Textures (Ctrl-Alt-F7)
  • Rebake (Ctrl-Alt-R)

I'm marking this issue as a duplicate.

Please look at VWR-7957, VWR-9358 and VWR-8261 and add your comments/vote to whichever you feel most closely matches your issue.
If, you feel this is NOT the same as either of these issues, please re-open it using the link on the left, and add a comment explaining why.