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Key: VWR-925
Type: Bug Bug
Status: Closed Closed
Resolution: Fixed
Priority: Critical Critical
Assignee: Runitai Linden
Reporter: Gillian Waldman
Votes: 44
Watchers: 13
Operations

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1. Second Life Viewer - VWR

WindLight: Enabling Atmospheric Shaders disables shader water on various NVIDIA GPUs

Created: 29/May/07 06:57 PM   Updated: 16/Jan/08 11:41 AM
Component/s: Graphics
Affects Version/s: First Look: WindLight
Fix Version/s: First Look: WindLight

Environment:
CPU: Intel Pentium Pro (Unknown model) (1728 MHz)
Memory: 2047 M
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7900 GS/PCI/SSE2
OpenGL Version: 2.0.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.10_0000000000)

Nvidia specific information:
Processor: GeForce GO 7900GS
Video BIOS: 5.71.22.16.13
IRQ: 16
Bus: PCI Express x16
Memory: 256mb
Forceware version: 84.69
TV encoder type: NVIDIA Integrated
Issue Links:
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Relates
 

Linden Lab Issue ID: DEV-792


 Description  « Hide
Summary was: Ripple water is gone in WindLight with Windows XP SP2, GeForce GO Nvidia 7900GS (with latest drivers (84.69)

Ripple water is replaced by a very bright blue, non ripple water and although it's checked in my preferences, it's grayed out as though it's not recognizing my card (Nvidia 7900) supports it
See snapshots :
http://www.sluniverse.com/snapshots/173710.jpg
http://www.sluniverse.com/snapshots/173704.jpg

This is with latest drivers.

In production viewer, my water looks like this:
http://www.sluniverse.com/snapshots/173274.jpg


 All   Comments   Change History      Sort Order: Ascending order - Click to sort in descending order
Raudf Fox - 29/May/07 07:35 PM
In my case, I disabled the ripple and now, when I try to re-enable it, the viewer crashes. Ripples are fine in regular viewer. Might be related to your problem.

I'm running Win XP SP2
Radeon X300
Pentium 4 3.00ghz
1 GB RAM

Torley Linden - 30/May/07 01:18 PM
I want us to keep a close eye on this, others having same probs, please chime in. Thanx.

Veeyawn Spoonhammer - 30/May/07 05:34 PM
Oddly, when I first ran the FirstLook viewer I could not choose Ripple Water however, I just did. And it looks lovely. Here's my info:

CPU: Intel Pentium Pro (Unknown model) (2394 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI FireGL V3400 Pentium 4 (SSE2)
OpenGL Version: 2.0.5886
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.10_0000000000)
Packets Lost: 77/14240 (0.5%)
Viewer Digest: 711e08e4-f474-cce5-b7a5-cf13145d208d

Gillian Waldman - 30/May/07 06:12 PM
Interesting Veeyawn - in my case, it's grayed out (even though it's selected already but still not showing the ripples - just sickly blue)...I have tried everything to get it to come on because my card is a very capable one and is totally up to date on drivers. It's a nvidia 7900...showing beautiful ripples in the production viewer. I hope more people add their info here - there are a lot of the same complaints being show on Snapzilla...I did post the link to the bug report so hoping more people chime in with specs.

Cory Edo - 30/May/07 06:43 PM
Commenting because I also have an nVidia 7900 card, in this case the 7900 GTX (512 memory) with the latest official drivers and the ripple water shows up fine for me. Strange...

Gillian Waldman - 30/May/07 09:28 PM
Thanks, Cory. Perhaps there's a bigger difference between the GeForce GO 7900 GS and 7900GTX. I am running the 84.69 drivers, which are the latest available for this card.

The rig is a Dell Inspiron E1705 so there are going to be a lot of folks running this out there I should think.

Sly Axon - 30/May/07 11:04 PM
I'm having the same problem as well. I tried manually disabling and renabling ripple water via the debug menu to no avail. Below are my system specs.

 
Hewlett-Packard - DV8000T
Processor: Genuine Intel(R) CPU T2600 @ 2.16GHz (2 CPUs)
Memory: 2046MB RAM
Hard Drive: 100 GB
Video Card: NVIDIA GeForce Go 7600 - 258MB Dedicated
Monitor: 17" Widescreen BrightView Main display - 15" LCD display for IRC, etc.

Gillian Waldman - 31/May/07 09:35 AM
Added Nvidia specific info in "environment" above

WorkingOnIt Linden - 31/May/07 11:50 AM
Good to see the feedback here, I'll sync this internally so we can investigate specifics. Further feedback always appreciated, THANK YOU.


Wrom Morrison - 31/May/07 03:14 PM
This bug happens on any Nvidia driver > 93.71.

I use 158.27 WHQL usually and this bug was observed (under XP), uninstalled that and tried out 93.71 and this bug was not seen.

GO drivers are 84.69 thus this bug shows in that too. I think there might be a workaround by using the 93.71 OpenGL ICD with any driver that has this bug.



Myla Soothsayer - 01/Jun/07 06:10 PM
I am using the latest drivers from nvidia, and I am experiencing this same issue, unfortunately. Also, when I enable RenderGlow, the client crashes instantly, but does not on the main. Ripple Water is checked off, but grayed out. I tried enabling and disabling ripple water by hand through tweaking with some text files... but to no avail. The shaders are never to be seen.

Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz (2 CPUs)
Memory: 1024MB RAM
Hard Drive: 60 GB
Video Card: NVIDIA GeForce Go 7600 - 128MB Dedicated

Adec Alexandria - 04/Jun/07 11:19 AM
Sorry you guys are having problems with this client .... I see the ripples fine, hope they get this sorted for you ....

fyi heres my specs that DO work ... :

CPU: Intel Pentium Pro (Unknown model) (1662 MHz)
Memory: 1022 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7400/PCI/SSE2
OpenGL Version: 2.1.0
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.10_0000000000)
Packets Lost: 11/7708 (0.1%)
Viewer Digest: 711e08e4-f474-cce5-b7a5-cf13145d208d

Nvidia specific information:
Processor: GeForce GO 7400
Video BIOS: 5.72.22.26.b3
IRQ: 7
Bus: PCI Express x16
Dedicated Video Memory: 64mb
Forceware version: 97.46

Torley Linden - 05/Jun/07 12:34 PM
Thank-you for the info thus far. Here's what we'll need for further diagnosis: those of you who don't have ripple water when you should, please send me your "SecondLife.log" file. Info on how to find it is here:

     » http://secondlife.com/knowledgebase/article.php?id=318

You can either attach your log to this issue, or if you'd prefer to send to me privately, email torley at lindenlab dot com with the subject line "VWR-925" so I can get it to our devs ASAP.

Gillian Waldman - 05/Jun/07 12:53 PM
Will do, Torley. I won't be home and able to get in world until later tonight ET (US) but will do so as soon as I can tonight.

Gillian Waldman - 05/Jun/07 06:36 PM
Logs sent by e-mail. Thanks!

Torley Linden - 06/Jun/07 07:57 AM
Gillian, I got it! Thanks. And important caveat that Gillian gave me a heads-up about: run the WindLight viewer *just before* sending me that log. You can probably even leave WindLight open after logging in, then attach the text file to an email.

Torley Linden - 26/Jun/07 06:57 AM
Should be Fixed Internally, "water shader uses less varying state now". Watch for it in the next public release of First Look: WindLight, or you can check it out beforehand if you want to build a viewer: http://blog.secondlife.com/2007/06/14/windlight-update/

Gillian Waldman - 03/Jul/07 04:46 PM
Thanks Torley - hope so :) Ripple water as an option was grayed out...hope it recognizes that the Nvidia GeForce GO 7900GS can indeed render ripple water beautifully in the production viewer.

Gillian Waldman - 15/Nov/07 04:04 AM
This is not fixed. With a fairly high end graphics card (Nvidia GeForce Go 7900) with latest drivers (see the entry) and Windows XP, water is still like a bic pen spill, yet renders perfectly in the main client and always has.

Torley Linden - 15/Nov/07 09:59 AM
Argh, thanks Gillian -- I saw your comment on my personal blog too.

Who else is still having a similar/same problem? I'll keep an eye on this.

Gillian Waldman - 15/Nov/07 10:03 AM
I linked to another report on this and if you read the blog, there are numerous reports of the same issue but people don't know how to use JIRA.

Torley Linden - 15/Nov/07 10:32 AM
I hope to get to summarizing those blog comments soon amidst the WindLight fever today, and hopefully even ease more Residents into the Issue Tracker -- thank-you again!

Cinos Field - 15/Nov/07 02:53 PM
Geforce 8600GTS has the same problem.

Debbie Trilling - 15/Nov/07 04:38 PM
See also https://jira.secondlife.com/browse/VWR-3128 which may be a duplicate of this but is certainly very similar.

Vista Ultimate 32bit
2x 8600 GTS in SLi configuration but with SLi disabled: Latest nvidia drivers dated 06/11/2007 v6375

HELP/ABOUT SECOND LIFE:
Second Life 1.18.5 (73655) Nov 13 2007 12:57:54 (Second Life WindLight)

You are at 274039.7, 286737.8, 28.4 in Comatose located at sim5020.agni.lindenlab.com (8.2.32.21:13003)
Second Life Server 1.18.5.73200

CPU: Intel Core 2 Series Processor (3318 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GTS/PCI/SSE2
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 0/1359 (0.0%)
Viewer Digest: dadcde93-7357-bc40-b2b8-516d5239e365

FURTHER INFO:
ASUS Striker Extreme motherboard
E6600 dual-core 2400Mhz overclocked to 3320Mhz
800Mhz DDR2 overclocked to 900Mhz
No overclocking on PCI-E buses or graphic cards themselves

NVIDIA INFO:
2x GeForce 8600 GTS
ForceWare version 163.75
Total available graphics 1535MB
Dedicated video memory 256MB
System video memory 0MB
Video BIOS version 60.84.18.00.08
IRQ 16
Bus PCI Express x16


OBSERVATION:
This reminds me of the same issue we had late-2006/early-2007 where, when tp'ing over to a sim, water would not appear until you opened the 'World | Region/Estate' dialog window. I'm not suggesting that it is the same cause (I have no idea if it is or not), merely pointing out that from a user perspective the symptoms look similar.

Darm Yaffle - 15/Nov/07 08:20 PM
Have same card Geforce 7900 GTO-SLI and same Issue, however have made some progress on it.

Tracked down a lead on the Water issue with Geforce 7900 series. Its somethign to do with Shaders. When i uncheck Atmospheric Shaders i get the advanced Water Rendering, If i check it i get the advanced atmosphere rendering but Water rendering goes back to the flat water.

Seifert Surface - 15/Nov/07 10:15 PM
Same thing as Darm Yaffle here. Unchecking atmos shaders makes the water reflections work.

CPU: AMD (Unknown model) (2400 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7950 GTX/PCI/SSE2/3DNOW!
OpenGL Version: 2.0.1

Geforce ForceWare version: 86.63, which is the latest available for my laptop.

Gillian Waldman - 16/Nov/07 03:44 AM
Yes - unchecking shaders gives you water but no sky....

Haravikk Mistral - 16/Nov/07 03:56 AM
Torley, do you have an alternative e-mail address? I can't get e-mail through to you via your lindenlab dot com address (correctly replacing at and dot of course =), I get complaints that the mail-box is disabled and to use contact at lindenlab dot com or to log a support ticket instead.

Onder Skall - 16/Nov/07 04:24 AM
Yup, I have the same issue. Made a blog post about it with pictures: http://slgames.wordpress.com/2007/11/15/windlight-awesome-but-tread-with-caution

CPU: Pentium(R) 2.8 Ghz
Memory: 2Gb
OS: Microsoft Windows XP Service Pack 2 Media Center Edition
Graphics: GeForce 6200SE TurboCache with 256Mb of RAM

Oh and it's an HP Media Center PC if that matters..

stevenSDF Fisher - 16/Nov/07 07:04 AM
Thanks for that Darm, unchecking atmospheric shaders also got the water working for me. :)

== Specs ==
SecondLife 1.18.5 (73655) Nov 13 2007
Dell XPS M1710
CPU: Intel Core 2 - 2,163 MHz
RAM: 1GB
OS: Windows XP
GFX Card: nVidia GeForce Go 9700 GTX/PCI/SSE2

Gillian Waldman - 16/Nov/07 07:12 AM
Yes but no sky - I am see you can't have both. Uncheck for water/no sky; check for sky/no water.

CanTell Mizser - 16/Nov/07 08:07 AM
Same here. Under preferences I can only activate either atmospheric shaders to see the clouds but no water reflection or deactivate it to see water reflections but no clouds.

WinXP SP2
Intelcore 2, CPU 640, 2.13 GHz
2 Gig RAM
NVidia Geforce 7500LE

Torley Linden - 16/Nov/07 12:27 PM
@Haravikk: That is really weird, I have a "Resident" email address but I'm using that for anything official. Please try torley at lindenlab dot com again ? (I tried emailing myself and didn't get an error, may've been a transient problem.)

Thanks for the continued feedback; please make sure you're on the latest stable drivers too (like some earlier commenters have verified), I ran into some folks who were seeing various shader-related problems until they upgraded.

The ugly water here looks like non-shader water. (Note we call the advanced, more beautiful water "shader water" instead of "ripple water" now.)

Thanks for your patience, and I'm going to retitle this issue to sum up what we've learned so far and ask our devs' wisdom further...

stevenSDF Fisher - 16/Nov/07 04:28 PM
Hi Torley, I'm using the 8.4.6.9 (01/05/2006) drivers for my card. I checked the site and they seem to be the latest?

The water only falls back to non-shader water when the environment shaders are on, as soon as they're turned off the water springs to life, as shader water, reflections and all.

Ashrilyn Hayashida - 17/Nov/07 12:48 AM
For what it's worth, I can enable and see both shader water, along with its reflections of avatars, objects, the sun, etc., as well as clouds, and I have a GeForce 7900 GS.

Second Life 1.18.5 (73655) Nov 13 2007 12:57:54 (Second Life WindLight)
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7900 GS/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)

I am using NVidia's ForceWare drivers, version 163.75

florenze kerensky - 17/Nov/07 10:00 AM
I too have to choose tween pretty water OR pretty skies. Checking both and i end up with horrid water :(

Second Life 1.18.5 (73655) Nov 13 2007 12:57:54 (Second Life WindLight)

You are at 262460.3, 250658.8, 21.9 in Iridium located at sim4863.agni.lindenlab.com (64.129.47.117:13006)
Second Life Server 1.18.5.73200

CPU: Intel Core 2 Series Processor (1663 MHz)
Memory: 2046 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7600/PCI/SSE2
OpenGL Version: 2.0.1
LLMozLib Version: 1.1.0 (Mozilla GRE:1.8.0.12_0000000000)
Packets Lost: 7/7360 (0.1%)

Geforce ForceWare version: 86.63, which is the latest available for my laptop.

Kim Anubis - 17/Nov/07 11:12 AM
I can check shaders for cool skies, or uncheck them for cool water, but I am one of the unfortunates who can't see both at the same time. *cries*

CPU: Intel Core Series Processor (1828 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce Go 7600/PCI/SSE2
OpenGL Version: 2.0.1

Driver is 84.54, latest and greatest available to me. I am pretty certain I downloaded it from HP rather than from NVidia (but the all-night system recovery when I did it is a bit blurry), which is what NVidia's site tells me to do. Supposedly the driver is optimized for my 8380us HP Pavilion Media Center laptop.


Darm Yaffle - 17/Nov/07 02:26 PM
Ok more information on this.

I was using the 84.98 Driver and upgraded to the 91.47 drivers and got both shaders working at same time.

However.

The 91.47 drivers double the memory clock speed, and was over heating the Card, had to lower the memory clock from 1530 to 680.

Torley Linden - 19/Nov/07 02:19 PM
I know some of you have already done this, but if you have NOT, please *do a total uninstall of WindLight* and reinstall it. (Why? Because if you previously installed an older version of WindLight, the shader files may be mixed up.) Let me know if that makes a difference.

Thanks for the additional info, we're continuing to watch this.

Bodhi Moo - 19/Nov/07 04:29 PM
Hello

I have the same problem. Here is my system

Unchecking atmos shaders makes the water reflections work.

Video Card: NVIDIA GeForce Go 7900 GS
driver is the latest NVIDIA told me 8.4.6.3
Inspiron 9400 dualcore 2x 2 Ghz
2GB Ram

Bodhi

Joshua Nightshade - 19/Nov/07 04:57 PM
Same issue; both on XP and Vista.

dual GeForce Go 7950 GTX in SLI (on the XP side, no SLI on Vista side) with 512megs each. Was an issue in both the very latest driver out and the revision right before that. .09 and .04 respectively I think.

I'm also having anything shiny turn transparent as well.