[#VWR-9179] Avatar textures mixed up, ending in black avatar, even seen so by others.

1. Second Life Viewer - VWR

Avatar textures mixed up, ending in black avatar, even seen so by others.

Created: 14/Sep/08 02:38 AM Updated: 22/Oct/08 02:30 PM

Component/s:

Avatar/Character

Affects Version/s:

1.20

Fix Version/s:

None

Time Tracking:

Not Specified

File Attachments:

None

Image Attachments:

1. Messed-up edit app-1.png
(174 kB)

2. Messed-up edit app.png
(1.23 MB)

Environment:

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Second Life 1.20.15 (92456) Jul 21 2008 13:53:05 (Second Life Release)

CPU: Dual i386 (Unknown) (2160 MHz)
Memory: 2048 MB
OS Version: Darwin 8.11.1 Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386 i386
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon X1600 OpenGL Engine
OpenGL Version: 2.0 ATI-1.4.58
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18083 (Mozilla GRE version 1.8.1.13_0000000000)

Issue Links:

Duplicate

This issue duplicates:

VWR-3282 Clothing texture being replaced by a capture of my screen

Relates

This issue Relates to:

VWR-6942 Avatar Renders Black when Anti Aliasing enabled in RC 1.20, 1.21,1.22, RC 1.23, 1.23.1 - 1.23.5

VWR-2149 Meta Issue: Various reports of avatars displaying incorrectly (ruthing, invisible, etc).

Description

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When changing jacket, the texture of the jacket suddenly showed all kinds of textures available in the vicinity; ending ultimately in a black avatar; in the beginning just upper part of avatar-body; later on in whole black avatar. Getting into 'edit appearance' didn't work either, rendering the windows on edit app. messed up with all kind of textures or a bunch of stripes, blocks or other weird stuff. See attachment.

I deleted the Second Life folder from Library\application support after clearing cache, rebooted, re-installed and the problem has partly been solved, but parts of the avatar remain black, specially wearing the skin i was wearing at the time this problem occurred.

All

Comments

Work Log

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Ellla McMahon added a comment - 14/Sep/08 06:00 AM - edited

Chavi. please see these articles in Knowledge Base

Knowledge Base > Second Life Info > Help with Common Problems > Avatar > My avatar is all black! Topic #: 4051-4789
http://secondlife.com/support/?questionID=4789

Please also see VWR-6942 comment by Shibari Twine - 01/Sep/08 09:36 PM
Black avatars when using the ATI powered Macs are a result of Hardware Skinning.

Please try turning that off.

Knowledge Base > Second Life Info > Menus and Controls > Graphics Preferences Layout Topic #: 4051-4765
http://secondlife.com/support/?questionID=4765

If this is still an issue please try completely uninstalling Second Life, retaining any chat logs you want, reboot, download a clean copy of the Viewer and reinstalling.

Thank you

Resolving back to OP for further comment re JIRA guidelines http://wiki.secondlife.com/wiki/Issue_tracker

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Chavi Skomoroklov added a comment - 14/Sep/08 08:39 AM

Thank you Ellla, but i did all that: All settings in prefs, clearing cache, uninstalling, etc etc. The matter is therefor not solved, the problem persists.

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Ellla McMahon added a comment - 17/Sep/08 09:00 PM

ATI released the Catalyst 8.9 today, please test to see if the updated drivers resolves your issue.

Thank you

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Chavi Skomoroklov added a comment - 05/Oct/08 10:38 AM

The Catalyst 8.9 update is not applicable to my graphics card.

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Ramzi Linden added a comment - 21/Oct/08 04:43 PM

Hi Chavi, thanks for this bug report.

It looks very similar to the bug VWR-3282... in which a capture of other parts of your screen suddenly become the texture of your clothing/avatar. Could you compare your bug behavior to the screenshots and description there?

One temporary workaround discussed there is Advanced menu > Character > Rebake Textures (or press Ctrl+Alt+R)

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Ramzi Linden added a comment - 22/Oct/08 02:30 PM

Chavi,
for now I will track this as a duplicate of the other bug reported. Please reopen if I am in error, and you can explain more information about how this bug is caused with different steps than the other one... will help us investigate properly. Thanks!